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Silver Springs Hotel

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Traveller (58)
Room & Suite (34)
Dining (4)
Overview
  • Excellent19%
  • Very good48%
  • Average27%
  • Poor4%
  • Terrible2%
Travellers talk about
“nairobi hospital”(13 reviews)
“superior room”(6 reviews)
“new wing”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (247)
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221 results
Traveller rating
44
100
62
8
7
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Time of year
LanguageEnglish
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44
100
62
8
7
Show reviews that mention
All reviewsnairobi hospitalsuperior roomnew wingfront desk staffswimming poolnice poolenjoyable stayrooms are cleanwi fihome away from homebusinesssecuritygymworkshopkenyameetingclients
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1 - 5 of 221 reviews
Reviewed 4 weeks ago

Great rooms to work with for planning meetings or small group sessions. There are multiple places to choose from. a pool to relax in and very spacious rooms with a good working space and connectivity, A place to be.

Thank Maina W
Reviewed 7 June 2018 via mobile

We had a very comfortable stay. Room was well equipped with a comfortable bed, the onsite restaurant was great and the grounds beautiful and well kept. The hotel has a nice, friendly staff. Will stay again if the opportunity arises in the future.

Thank beachluva21
Reviewed 7 May 2018

The Staff of this outdated hotel is very nice, the front desk clerks, wait staff, kitchen staff were outstanding. However, dealing with the Manager Lucy was a flop, she does not take accountability for her actions and does not back up what she says. SO...More

Thank Barney_Air
Response from Shadrack W, General Manager at Silver Springs HotelResponded 7 May 2018

Dear Guest, We thank you for taking your time to comment on your experience when you stayed at the our hotel. May i take this opportunity to apologize on behalf of the entire Management the treatment you received that fell short of your expectations. The...More

Reviewed 30 April 2018

Nice place to visit. Enjoyed myself. The staff were welcoming and very helpful. The meals were great. The hotel is so quiet and had a very relaxing environment. The location of the hotel is excellent and very accessible.More

Thank Oscar C
Response from Shadrack W, General Manager at Silver Springs HotelResponded 7 May 2018

Dear Guest, Greetings. Thank you for taking your time to post a review about our hotel. We take note of the good service that you got from our staff ,the good food, our homely environment and the good location. I look forward to welcoming you...More

Reviewed 27 April 2018 via mobile

Having stayed at this hotel three times over the last few years I was even more disappointed with the food than even last time. General standard has gone from poor to awful. Staff are great and the rooms OK.More

Thank kazuri
Response from Shadrack W, General Manager at Silver Springs HotelResponded 7 May 2018

Dear Guest, Greetings. I am sincerely sorry that we dissapointed you on this visit due to food that did not meet your expectations. We take such concerns seriously and i promise you that you will not have such an experience on your next visit. I...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$87 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Nairobi
#24 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Nairobi
#24 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (34)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
563elizabeth
12 December 2017|
Answer
Response from David M | Reviewed this property |
Yes, they have a parking just for the hotel and it has 24 hour surveillance.
0
Votes
ScoobyCheech
3 December 2015|
AnswerShow all 2 answers
Response from Gerry M | Reviewed this property |
S/Springs - JKIA = Kes 1500-2000; Wilson = Kes 750-1000
0
Votes
Room Tips
"The Bar staff and front desk staff are amazing"
Read review
"Rooms at the third floor are clean & internet connection is good"
Read review
"Room 1000 was quite ambient , spacious and homely. Highly recommend"
Read review
"mine was great on the 3rd floor facing the main road"
Read review
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