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Ngerende Island Lodge

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1 room 2 adults 0 children
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151 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Geneva, Switzerland
Reviewed 20 July 2013

We travel a lot and so far this has been the best experience we have ever had when it comes to service and hospitality. The only problem was that the Lodge was so nice (with our room overlooking a hippo pool), it's easy to stay there and not go for a game drive: the room, the pool area, the spa,...

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1Thank Fried_Plantain
London, United Kingdom
Reviewed 17 July 2013

Ngerende Island Lodge was everything we wanted and more. The accommodation was great, the service even better - Evans was incredibly friendly and helpful, the chef surpassed himself, and you felt safe with the Maasai watchman taking you to your room at night. Waking up to the sounds of the river was fantastic, the game drives superb and we were...

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Thank RGA10
Dubai, United Arab Emirates
Reviewed 15 July 2013

Ngerende Island Lodge far exceeded our expectations. The quality of the accommodation, service, attitudes of staff and overall experience was outstanding. Having a personal butler (Walter is a STAR) ensures you have a very personal experience and your every need is catered to. The chef was VERY accommodating, changing our meals to suit our likes, presentation of food was beautiful...

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Thank Mink1011
Reviewed 26 June 2013

you simply have to go here. lovely, lovely, lovely. from people to the scenery. and its sooooooo incredible. the staff are simply wonderful. just next to the river mara and there are very few rooms so the service is very personal...........i had no complaints whatsoever. not even one. great for get aways. no telly in the rooms so if u...

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Thank siobhan158
Nashville, Tennessee
Reviewed 24 June 2013

While in Kenya for some medical mission work, my husband & I were able to get away for a long weekend to the Mara. He surprised me with a stay in this incredible resort. We were welcomed by the Masai chanting around us as they escorted us to our check-in and greeted with fresh juice. When we made it to...

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Thank kleverkira
Rugeley, United Kingdom
Reviewed 19 May 2013

I stayed here 2 yrs ago and have only got round to commenting on our experience which was utterly amazing . We were moved here from fairmont safari camp dueto error in booking . We had the most amazing few days . I cannot fault a thing . The staff were exceptional rooms absolutely beautiful with views across the river...

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Thank sue j
Stuttgart
Reviewed 14 May 2013

This safari was truly a dream come true... though thinking about it, I really don't believe that I have ever dreamt of something as beautiful as Ngerende. This was my 4th trip to the Masai Mara and having stayed at the standard hotels, we decided to try out a boutique hotel for a change. Though it is on the more...

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Thank Tisha123
Gentofte, Kobenhavn, Denmark
Reviewed 26 April 2013

Couldn't fill more spoilt. My husband and I went there after 6 days of work in Nairobi. We had an amazing Masai guide (Lang) how had at great knowledge about the wildlife, our butler Evens did everything too please us and made a lot of surprises. All the staff was amassing and extremely kind. I also had a wonderful massage,...

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Thank Charlotte G
Pune,India
Reviewed 8 April 2013

I am a little late on reviewing this one, but just had to put it in...We traveled to the Masai Mara in December 2011 and I must say, that having traveled a lot, this was by far the best experience in Hospitality....At Ngerende, they welcome you like they have been waiting only for you...feels special ! The entire staff is...

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Thank Soniya A
London, United Kingdom
Reviewed 16 March 2013

A beautiful and luxurious retreat in the middle of the Mara away from everything except wildlife creatures and mother nature. Nestled atop a river that is home to a group of hippos emitting the occasional grunt lie a set of villas that surpass expectations. Service was first class, the chef discusses every meal and pays attention to every wish. It...

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1Thank GeralGB

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Ngerende Island Lodge has only 7 luxury en-suite canvas and wood suites all with raised platforms giving panoramic views of the Mara River and the woods on the opposite bank. Each suite has polished Mahogany floors (including the terrace) and is very spacious providing open plan sleeping and living area complete with wood fire, a separate bathroom providing both Villeroy & Boch massage shower, open air bath (if desired) hand wash basins and flushing toilet. Comfortable seating is provided both in the living area and on the terrace so that the true tranquility of the lodge can be best appreciated. The distance between each suite has been maximised to reduce any risk of disturbance that may be caused by other guests. There is one honeymoon suite isolated from the main lodge, has a private plunge pool and Jacuzzi and has stunning views of the Mara river. Lovely touches as flowers on the bed, fire in the suites, bubble bath with essential oil prepared by your personal butler, hot-water bottle set Ngerende Island Lodge apart from the rest providing a memorable experience. The lodge has been designed to complement the safari experience so as to give comfort, luxury and service naturally. There is an abundance of wildlife both on the Conservation Ranch and of course within the Masai Mara Game Reserve to include Lion, Elephant, Rhino, Buffalo, Hippos and many others. A feature of the Conservation Ranch is an exclusive project to rear the White Rhino so that they can take their place back in the Mara society to which they belong in greater numbers. Over 180 varieties of birds have been spotted within the lodge itself and there are 3 Hippo Pods strategically located around the lodge. ... more   less 

Additional Information about Ngerende Island Lodge

Address: PO Box 1274 | Karen Connection Complex, Masai Mara National Reserve 00502, Kenya
Region: Kenya > Rift Valley Province > Masai Mara National Reserve
Price Range: $3,158 - $3,228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ngerende Island Lodge 5*
Number of rooms: 7
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Also Known As:
Ngerende Island Hotel Maasai Mara National Reserve
Ngerende Island Lodge Kenya/Masai Mara National Reserve
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Questions & Answers

Here's what travellers have asked, with answers from Ngerende Island Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The honeymoon suite is separated from the other tents and allows maximum privacy as well as a splash pool.”
 of 5 bubbles TH22015, 30 May 2016 | Read review
“All rooms are river facing, choose any.”
 of 5 bubbles Stallion2010, 14 Mar 2016 | Read review
“All rooms had good views.”
 of 5 bubbles snezrulz, 4 Feb 2016 | Read review
“Either of the two suites at Lakeside would be a good choice.”
 of 5 bubbles 253jimd, 3 Jun 2015 | Read review
“There are only 2 tented suites at Lakeview, the one nearer the dining area has a wider vista but the other has more water view and closer to the trees where the baboons hang out.”
 of 5 bubbles NomadicJanna, 12 Apr 2015 | Read review
5 of 5