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Sai Rock Beach Hotel & Spa

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Sai Rock Beach Hotel & Spa
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54 Reviews from our TripAdvisor Community

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There are newer reviews for Sai Rock Beach Hotel & Spa
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Showing 53: English reviews
Reviewed 15 October 2015

I loved the space, at the lobby and restaurants...in as much as it could be busy with conference etc, you wont really feel crowded. The cottage I stayed in was roomier than most in other hotels, the bed was comfortable and the TV was very sizable. WiFi was fast and stable (this rarely happens), and all amenities worked, including the...

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Thank Jacob k
Reviewed 5 October 2015

The front staff were very welcoming right from the gate on the Mombasa Kilifi road. The location is great for persons without a car. A big shopping mall nearby with all possible amenities and a renowned conservation park just opposite on the other side of the road. The standard room was comfortable enough with aircon and a big balcony. The...

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Thank Dominic O
Reviewed 31 August 2015

I had a good experience overall at Sai Rock Hotel, the staff were readily available to assist the WiFi connection is fast and efficient and the rooms are clean, though could do with some modern touch ups on the decor.

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Thank Adah O
Nairobi, Kenya
Reviewed 20 August 2015

The Staff are perfect especially the swimming pool team. The rooms are below average still lagging on the early 19th century decor. The food is perfect and the location is accessible. The beach is crowded but for a business traveller is a perfect place since: 1.Easily accessible 2.Fast WIFI 3.Quiet Location 4. Good conference facilities.

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1Thank kenyansteps
Nairobi, Kenya
Reviewed 17 August 2015

This is one of the hotels that really made my stay in Mombasa a nightmare.Having booked through my professional association (KPA) for a conference with full board stay. We had to be "dumped" in a nearby cheap hotel whose rooms had no running water and there breakfast cereals had cockroaches. I really felt cheated and swindled by this hotel during...

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Thank Bonventure M
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Bonventure M, Thank you for taking time to review. Although your review does not concern our property, should you have reported this matter to the Sai Rock management, the matter would have been resolved in time. We could have assisted you further if you could have mentioned the name of the other hotel for us to take the necessary...

Nairobi, Nairobi Area, Kenya
Reviewed 7 August 2015

As a young person, what i loved was FAST WI-FI in all rooms and halls. I kept in touch easily with family and friend in Nairobi online. Their Rooms are great, especially the apartments, though a little bit old - they have retained their glamour and are clean. The Ocean view is great too. Their food is good. Their staff...

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Thank Kenneth G
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Kenneth, Thank you for taking time to review Sai Rock Beach Hotel & Spa. We appreciate your comments and look forward to your next visit. Asante Sana. Regards.

Reviewed 26 July 2015 via mobile

Sai Rock is a developed and improved hotel in mombasa. In dat tx xervicez are dat friendly and v high conxideration to itx cuxtomers. It haz halls occomadating more than 1000 pple thatx great at Said Rock.It has three swimming pools near de ocean in which acces to sea breeze accomadation rates r dat very friendly 4 sure its de...

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Thank SAMUEL M
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Samuel M., Thank you for your wonderful review on Sai Rock Beach Hotel & Spa. We are glad to learn that your stay with us was wonderful. Looking forward to host you again in the near future. Asante Sana! Regards.

Kuala Lumpur, Malaysia
Reviewed 17 July 2015

The hotel is located next to the beach and is competitively priced against other hotels in the area but the WiFi during my stay was non existent in the first room I was given and was almost non existent in the second room. Plus the standard of rooms in A wing is relatively better than in the B wing so...

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1Thank roryjdoyle
Reviewed 19 February 2015

One of the most iconic hotel in mombasa .Great views of the beach . Staff are awesome . The rates are very reasonable and its a great all round family place . It also boast huge conferencing facilties great for meetings and parties .

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3Thank Zam N
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Zam, Thank you for wonderful review. Your rating on service has been noted and measures are in progress on improvement. We look forward to host you again! Best Regards.

Nairobi, Kenya
Reviewed 27 January 2015

This Hotel can barely be called a beach hotel.It is so squeezed and haphazardly put together.The service is so poor and the staff are barely trained and looked overworked.The food is bare minimum and the staff strictly serve you the meats at the 'buffet' so that you dont have what amount you want.Clearly cost cutting to the highest degree.The hotel...

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2Thank Miss B K
Ritesh V, Operations Manager at Sai Rock Beach Hotel & Spa, responded to this review

Dear Missment, Thank you for taking the time for the review. We express sympathy that your experience fell short of expectation. Your feedback is extremely valuable to us as we strive to improve on each and every stay. The service staff have been put on continuous training so that consistency is maintained. The cooks serving meats on the buffet was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Sai Rock Beach Hotel & Spa is located on the finest stretch of Bamburi beach, and is designed to offer you breathtaking views of the turquoise Indian Ocean from most of our facilities.Step out into the ocean front pool area, and find yourself surrounded by a white sandy beach and coconut palm trees.Make yourself comfortable at our Boutique style resort famous for leisure travelers, families, business executives, weddings and for those who just want to get away. ... more   less 

Additional Information about Sai Rock Beach Hotel & Spa

Address: Mombasa-Malindi Road, Mombasa 80100, Kenya (Formerly PrideInn Hotel and Conferencing Sairock)
Region: Kenya > Coast Province > Mombasa
Price Range: $98 - $150 (Based on Average Rates for a Standard Room)
Number of rooms: 81
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Mombasa
#20 On the Beach Hotel in Mombasa
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Questions & Answers

Here's what travellers have asked, with answers from Sai Rock Beach Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a sea view room. Dont ask for an apartment!!!”
 of 5 bubbles JadielK, 21 Nov 2016 | Read review
“choose a room without bed bugs”
 of 5 bubbles 766franchescab, 16 Nov 2016 | Read review
“It is easily accessible and also has beach front view”
 of 5 bubbles wanambisil, 15 Nov 2016 | Read review
“The rooms next to the bar towards the first floor are better”
 of 5 bubbles HimanshuSharma, 13 Jun 2016 | Read review
“Sea view rooms always the best in All hotels”
 of 5 bubbles tariqaii, 29 May 2016 | Read review
5 of 5