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Emrald Flamingo Beach Resort & Spa

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#16 of 58 Hotels in Mombasa
Certificate of Excellence
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Emrald Flamingo Beach Resort & Spa
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82 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Neustadt an der Weinstrasse, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

Inbetween I am well known by the hotel-staff. Always staying in the same room. On my arrival day I was stolen a huge amount of cash out of the room-safe when I had gone for dinner (only for 1 hour absence from the room). No useful efforts by the Security Manager to identify the thieve. Those incidents seem to be... More 

Helpful?
Thank CJM56
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016

The rooms are beautiful, the service is poor and slow I asked for juice one hour later it had not come after asking for it again I was told the blender broke down......how do they have only one blender!!! And they were not even sorry .the food is average nothing to talk about.the pool is beautiful and big the hotel... More 

Helpful?
Thank Helen W
Addis Ababa
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2016 via mobile

The hotel's location is very far from the airport but it is well located by the sea. It is well constructed but the staff are running after the tips in stead of taking care about their responsabilities. That's why I said it can be better. The menus are rich both the breakfast and dinner. The rooms are large enough. Bathrooms... More 

Helpful?
Thank Hasan C
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2016

A very spacious hotel anno 2011. The reception area is impressive and decorated with woodwork from the coast and, the colours on the Walls including lamps are admirable. The rooms may look as if they already need renovation but on a closer look, it is a question of cleaning and that the hand workers e.g., those who laid the tiles... More 

Helpful?
Thank Jodeck
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2016

Stayed for two nights. Checked in at 3 am after horrible experience from another local hotel. They gave me early check-in and didn't charge me for that night/morning. The staff is very kind and caring, especially reception. Thet truly know the meaning of customer service. The main pool is huge and beautiful. The ocean is beautiful, calm, and warm (beach... More 

Helpful?
Thank Vikings9
New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2016

I stayed in this hotel with my friends in last week, this is extremely service oriented hotel, I could not feel anything wrong or negative in this hotel, they have got the best location with panoramic view point, Large swimming pool surrounded by green gardens & trees, Excellent Spa services, nice & larger lobby & the best part is their... More 

Helpful?
Thank PrashantLibran
Ayub M, Manager at Emrald Flamingo Beach Resort & Spa, responded to this review

Dear PrashantLibran Thank you so much for you positive feedback, We have been continuing to work hard to improve our hotel, in order to satisfy our guest needs. We will share the good feedback from you to our staff. Once again thank you so much and welcome back again to Flamingo Beach Resort & Spa so that we can serve... More 

1 review
Reviewed 12 June 2016

I stayed with my friends for 01 night here, the property is superb in terms of location, service, rooms, the staffs are very caring & supportive. their GM (Mr. Halake) personally meet with the guest & takes care. even you can contact GM directly from the room itself.

Helpful?
Thank Sunny B
County Clare, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2016

I stayed at the Flamingo Beach Resort & Spa in Feb 2016, what can I say about this fabulous Hotel that has not already been said... On arrival I was greeted by the smiling front of House staff and the General Manager Mr Halacky with a huge welcome a cold facecloth (much needed after a long trip) and a cold... More 

Helpful?
1 Thank olivehalpin1
Ayub M, Manager at Emrald Flamingo Beach Resort & Spa, responded to this review

Dear Olive, The Flamingo team are so glad you enjoyed your stay here with us. cant wait for your next visit. Your comments on the Gym and the management team are taken note of and also thank your for your kind word and support, Flamingo wish to invite you home again in the near future. With Kind Regards Ayub ICT... More 

Nairobi, Kenya
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 March 2016

This was probably my 3rd visit in a year. All of them have been on business conference schedules. The hotel is expansive, creatively designed on the natural landscape. One of my best features is the large swimming pool. My personal favourite is the white sandy beach front. I woke up daily at sunrise just to enjoy the view and meditate.... More 

Helpful?
Thank Sane Ole A
Burgkunstadt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2016

very excellent and friendly Service. Good Organisation and easy to find eyerything. Easy to check in and out. The Food for breakfast and dinner was fantastic. The Hotel garden and park, also the beach and the swimming pools are very beautiful. The Events in the evening were really good and interesting. The Animation for the children was not enough and... More 

Review collected in partnership with this hotel

Helpful?
1 Thank thomasoechsle3

133 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Emrald Flamingo Beach Resort & Spa is a cosy boutique hotel featuring 137 spacious rooms, Olympic capacity free form swimming pool, unique beach cave bar, tennis courts and entertainment facilities.All rooms are fully air-conditioned and are housed in six separate four storey buildings surrounding large lagoon shaped swimming pool and gardens. All rooms have private shower and cubicles, spacious balconies with a table and chairs. There are 85 rooms and 36 superior rooms and six suites. There are 86 standard rooms 36 superior rooms and 16 suites. ... more   less 

Additional Information about Emrald Flamingo Beach Resort & Spa

Address: Dolphin Road Off Shanzu | Shanzu, Mombasa 20254, Kenya
Region: Kenya > Coast Province > Mombasa
Price Range: $171 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emrald Flamingo Beach Resort & Spa 3.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Emrald Flamingo Beach Club Hotel Mombasa
Hotel Style:
#7 Spa Hotel in Mombasa
#12 On the Beach Hotel in Mombasa
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Questions & Answers

Here's what travellers have asked, with answers from Emrald Flamingo Beach Resort & Spa staff and other travellers.
3 questions
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Questions? Get answers from Emrald Flamingo Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st or 2nd floor, corner rooms are bit bigger.”
 of 5 bubbles CJM56, 8 Oct 2016 | Read review
“Ask for room facing the ocean. Beautiful view.”
 of 5 bubbles Vikings9, 30 Jul 2016 | Read review
“All the rooms are good but Suite & Superior has extra class.”
 of 5 bubbles PrashantLibran, 14 Jun 2016 | Read review
“all the rooms are good but their Superior & suites are excellent”
 of 5 bubbles 373sunnyb, 12 Jun 2016 | Read review
“All the rooms are great as it's so close to the Ocean.”
 of 5 bubbles olivehalpin1, 27 Mar 2016 | Read review
5 of 5
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