We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
not a bad hotel but lacking in a few basic items. Ie showers did not drain and flooded bathroom, mini bar was locked, toilet would not flush properly. Breakfast was quite nice and so was the two for one long iced teas in the bar....More
Response from Neftali B, General Manager at Park Plaza Beijing WestResponded 30 November 2015
Thank you for taking the tIme to share your comments on TripAdvisor during your recent stay.I sincerely apologize for the inconveniences encountered with your room accomodations.I have discussed your observations with the departments concerned to insure such mishaps do not occur again.We are...More
Great hotel, located relatively close to the centre of Beijing. The hotel room was clean and beautifully presented. Great bathroom and shower. Spacious bedroom. There is a supermarket nearby with good prices. Staff spoke English and were helpful. Seems to cater for business audience, but...More
Response from Neftali B, General Manager at Park Plaza Beijing WestResponded 23 November 2015
Thank You for taking the time to share your comments during your recent stay on TripAdvisor.We are pleased on your overall experience with us.I've shared your feedback to the delight of the hotels team.
Once Again,Thank You for your comments,and looking forward to...More
Our first three nights in China were spent at this 5 star hotel. While not centrally located, it was convenient and provided a good quality of accommodation in a newer part of Beijing. Like all hotels we stayed at in our two weeks, the Chinese...More
Thank Eddie O
Response from Neftali B, General Manager at Park Plaza Beijing WestResponded 12 November 2015
Thank You for sharing your comments on TripAdvisor,during your recent travels to China.We are glad you enjoyed your accomodations and wifi service throughout the hotel.However it seems that we were not up to the standards in our restaurant and for this reason,please accept...More
This hotel is quite central for you to do some walkabout and shopping. There are also plenty of chances to grab something to eat if you are tired of the same menu all the time. There are plenty of western 'eateries' around here.
Response from Neftali B, General Manager at Park Plaza Beijing WestResponded 2 November 2015
Thank you for taking the time to share your comments on TripAdvisor during your stay.
We are pleased that you enjoyed your stay with us, i have shared our observations on the windows issue, on our next schedule external cleaning with the individuals...More