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Mercure Beijing Downtown

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Traveller (201)
Room & Suite (83)
Dining (17)
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Overview
  • Excellent29%
  • Very good40%
  • Average20%
  • Poor8%
  • Terrible3%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (397)
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All reviewsnice hoteltea coffee making facilitiesdecent staysmall thingsbreakfast was includedfood streetgroup tourbusiness tripthe air conditioningchinese foodstayed here for nightspleasant staycomfortable roomsdumplingsenglishchinataxi
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1 - 5 of 241 reviews
Reviewed today

Very comfortable hotel, ok its near central area, but that area is huge. Surrounding area neither old Beijing or modern Beijing, kinda stuck in the middle. Nice little pool to relax after a long day doing tourist stuff. Breakfast plenty of choice and good.

Thank mackem73
Reviewed 2 weeks ago

Location very good, but the room facility too old and need to clean up! The staff here are very nice and polite, helpful hand too! But the room cleaning still have lot of space to improve!! 酒店地點一流, 職員友善親切, 衛浴房間設施陳舊, 尤其是洗手間及浴室位置, 入住時候水龍頭都經已損毀, 枕頭被鋪感覺不是太乾淨, 枕頭套經已發黃! 而他們的沖涼毛巾亦有濃厚嘅煙味! 希望他們多加改善!More

Thank Bus K
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded yesterday
Google Translation

尊敬的客人您好: 感谢您下榻北京华腾美...More

Reviewed 3 weeks ago

The lobby was quite nice, and the room OK but could have a bit of an update and good clean. The beds were OK and comfortable. The breakfast was quite good with a reasonable selection. The air con in the room was quite OK.More

1  Thank Mary v
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded yesterday

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Beijing Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 12 May 2018

we stayed in this hotel as part of a Wendy Wu tour. It was the worst of the 3 hotels we stayed in. The beds were comfy, the breakfast plentiful and varied. However, the rooms were old, tired and grubby. The reception areas had been...More

Thank c0rrell
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 15 May 2018

Dear Guest, Thank you so much for taking the time to share your feedback with us. as a hotel that is constantly changing with demands , we try to do our best to meet all our guests expectations and needs. I am so happy you...More

Reviewed 5 May 2018

We stayed at this hotel as part of a package tour following a cruise to Beijing and as part of a Wendy Wu tour. On arrival at the hotel, we were allocated our room and to say that it was dirty would be an understatement....More

Thank Val S
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 7 May 2018

Dear Guest, Thank you so much for taking the time to share your valuable feedback with us. We are truly sorry to have fallen short of your justifiably high expectations. We fully understand how disappointed you may feel on us. You can be sure that...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Indoor pool
Details
Price range
US$82 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#123 Luxury Hotel in Beijing
#233 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#123 Luxury Hotel in Beijing
#233 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (201)
Room & Suite (83)
Dining (17)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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Heather O
17 April 2018|
AnswerShow all 4 answers
Response from Errol M | Reviewed this property |
Breakfast from 6:30am to 10:30am Excellent selection which I feel sure that you will enjoy. You can request for something special, and the breakfast staff will certainly accomodate you.
0
Votes
redsded
17 February 2017|
Answer
Response from w0rldturist | Reviewed this property |
Hi, this hotel is around 20 min in taxi from Forbidden city, and around 35 from Heaven temple, for you to have an idea. We only use taxi from the hotel, and the concierge was really helpfull with this matter. Have a nice... More
0
Votes
w0rldturist
6 December 2016|
AnswerShow all 2 answers
Response from Paul F | Reviewed this property |
I included breakfast in the room rate
1
Vote
Room Tips
"Just don't bother going there!"
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"Two Storery Suites are very spacious and comfortable but situated in a different building"
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"2nd floor smells of smoke"
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"only issue with noise is that the auto-door closer on our room would slam the door."
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