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Kerry Hotel Beijing

2,009 reviews
#5 of 6,606 Hotels in Beijing
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Traveller (658)
Room & Suite (408)
Dining (133)
Overview
  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,009)Write a Review
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471 - 475 of 995 reviews
Reviewed 17 November 2015

To make a long story short, we requested an air filter in our room in advance knowing that Beijing is quite smoggy (we live here). The hotel failed to provide one, then swapped out a non working purifier for a humidifier then another humidifier. We...More

Review collected in partnership with shangri-la.com
Thank Kevin T H
Response from Sinan Y, General Manager at Kerry Hotel BeijingResponded 19 November 2015

Dear Kevin T H, Thank you for taking time to write a comment for us. We are truly concerned about the dissatisfaction regarding the air filter issue as you mentioned in your review. Our Resident Manager, Mr.Terence Tan have already contacted you personally via your...More

Reviewed 15 November 2015

Stayed on the Club level and the service was excellent. Everyone provided wonderful service and help with any needs. The breakfast and afternoon wine and snacks were wonderful with generous portions and variety, Good value for the money. I would recommend the Kerry to anyone...More

Review collected in partnership with shangri-la.com
Thank Lylette
Response from Sinan Y, General Manager at Kerry Hotel BeijingResponded 16 November 2015

Dear Lylette, Thank you for choosing Kerry Hotel, Beijing and sharing your experience with us here on TripAdvisor. We are glad to hear that you have enjoyed your overall stay with us. It is also great to learn that you were well looked after by...More

Reviewed 12 November 2015 via mobile

Good hotel with great facilities, but went to check out and there is a random RMB1200 charge on the bill with a header of room cost..... When queried, it disappears. When I ask what it was, there is no answer. Then I go outside for...More

Thank Max98
Response from Sinan Y, General Manager at Kerry Hotel BeijingResponded 16 November 2015

Dear Max98, Thank you for sharing your feedback with us here on TripAdvisor. We are happy to learn that you have enjoyed our convenient location, facilities, restaurants and bars. However, we do have concerns about the 'incorrect billing' issue as you mentioned in your review....More

Reviewed 11 November 2015

The Kerry is by all means a 5-star hotel by any standards- and might I add quite impressive too. Its a popular hotel which was extremely busy during the halloween weekend when I stayed there. I had booked a club room and was impressed by...More

1  Thank Charlie M
Response from Sinan Y, General Manager at Kerry Hotel BeijingResponded 16 November 2015

Dear Charlie M, Thank you very much for taking the time to write a comment for us on TripAdvisor. We are glad to hear that you have enjoyed our convenient location, rooms and restaurant. It is also delighting to hear that you were well looked...More

Reviewed 10 November 2015

Great Hotel, great location awesome food. Room has everything you might need with the exception of Internet witch was not as good as you would expect but actually was pretty bad but it might not have anything to do with them anyway.....More

Review collected in partnership with shangri-la.com
Thank Julsman
Response from Sinan Y, General Manager at Kerry Hotel BeijingResponded 11 November 2015

Dear Julsman, Thank you for sharing your experience with us here on TripAdvisor! We are pleased to hear that you have enjoyed our convenient location, food and rooms. However, we are concerned about the internet issue as you mentioned. Please contact me at sinan.yilmaz@thekerryhotels.com to...More

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19394959697199
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$159 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Beijing
#5 Business Hotel in Beijing
#5 Luxury Hotel in Beijing
#14 Family Hotel in Beijing
#127 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Beijing
#5 Business Hotel in Beijing
#5 Luxury Hotel in Beijing
#14 Family Hotel in Beijing
#127 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (658)
Room & Suite (408)
Dining (133)
Pool & Beach (27)
Amenities (60)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Rafflesia
Does anyone know what the underground walking condition from Kerry Hotel to a) Guo Mao and b)jintaixizhao subway stations are like in late August? For most cities we visit, street/ground level walk will get us to the nearest subway station. However, am unsure how the underground passageway link to these subway stations are like - we both have problems with our knee caps with escalators or lifts eliminating the painful process of climbing up or down stairs. Research has suggested the best way to get around to the usual tourist places like Tiananmen square, Forbidden city etc is via the subway. While taking a cab is a preferred option, there have been many threads in trip advisor lamenting the difficulty of hailing one especially during peak hours or when it rains. Advice on the approximate 600 meters or so of walking condition from the hotel to entrance A of GuoMao station (as opposed to jintaixizhao since it takes between 4 to 7 mins to connect between line 10 to line 1) is appreciated. Especially keen to know if escalators or lifts are present or if they are needed for our walk to the subway and the number of stairs one needs to navigate should escalators/lifts fail for one reason or another. Thank you kindly for your feedback and advice.
4 February 2018|
AnswerShow all 2 answers
Response from sforster1 | Reviewed this property |
It is an easy walk from Kerry Hotel to Guomao Station at street level, with only one escalator to get down to the station level from street level. You could take a cab because it is fairly easy to catch a cab from the Kerry... More
1
Vote
Sean S
26 March 2017|
AnswerShow all 3 answers
Response from eskchan | Reviewed this property |
Yes it is open to public by membership only. Not by single visit...
1
Vote
Google Translation
Elianders
2 March 2017|
AnswerShow all 4 answers
Response from eskchan | Reviewed this property |
Yes the size of the room is big enough for 4 but official stay allow 2 and extra bed need to charge
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123456
Room Tips
"The buffet breakfast is excellent that you cannot missed"
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"High floor facing CCTV building."
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"Prefer high floor if offered a room on street side."
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"Dont miss the breakfast!"
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