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Kempinski Hotel Beijing Lufthansa Center

971 reviews
#69 of 6,606 Hotels in Beijing
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Traveller (218)
Room & Suite (63)
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Overview
  • Excellent37%
  • Very good48%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from Kempinski Hotel Beijing Lufthansa Center
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Reviewed 29 July 2017 via mobile

I've been staying on and off at the Kempinski in Beijing since 2004, sometimes good value depending on demand, or unless you have to use the business centre (which is exorbitant if you need to print a 40 page contract!). Germanic efficiency, and flavour is...More

1  Thank Michael C
Response from KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa CenterResponded 5 August 2017

Dear Michael C, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for the comments on your recent stay. At the Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are so glad that you...More

Reviewed 11 July 2017

Arrived late and was received by a top qualified receptionist with perfect English. Had read that refurbishment is going on, which only was a minor thing. Stayed in a refurbished room, did not try non refurbished room, so I will recommend only to stay in...More

Thank FF_Fair_Feedback
Response from KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa CenterResponded 28 July 2017

Dear FF_Fair_Feedback On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you...More

Reviewed 30 June 2017

I had days in Beijing, one before and three after, on my trip to Tongling. I used my United frequent flier miles to reduce the price for my one night at the outset and chose Kempinski because of ratings and convenience to the train station....More

Thank Tom C
Response from KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa CenterResponded 4 July 2017

Dear Tom C, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for the great comment on your recent stay. At the Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are so glad that...More

Reviewed 25 June 2017

I’ve written before about Beijing Kempinski Lufthansa and generally have been happy enough to make it my entry and exit hotel in China. But things have changed considerably over the past year or so. Right now, I am kicking myself for being fooled again. Bait...More

1  Thank Joe L
Response from KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa CenterResponded 27 June 2017

Dear Joe L, Firstly allow us to thank you for always sharing with us your feedback, be that both positive and less positive experiences. Know that we take them all to heart and share and evaluate them between ourselves, so to ensure that we draw...More

Reviewed 16 June 2017 via mobile

The hotel has a good location but the rooms are old and not clean (traces all around not cleaned when I took the room!). The lighting device doesn't work properly and there is a lack of shelves to put your clothes during your stay. The...More

Thank FloK73
Response from KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa CenterResponded 20 June 2017

KempinskiBeijing, General Manager at Kempinski Hotel Beijing Lufthansa Center, responded to this review, Jun 19, 2017 Dear FloK73, We sincerely apologize for the less than memorable experience you had. Your recent experience does not reflect our brand's standards. We take our guests’ feedback very seriously...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$105 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Beijing
#40 Spa Hotel in Beijing
#45 Romantic Hotel in Beijing
#62 Luxury Hotel in Beijing
#91 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Beijing
#40 Spa Hotel in Beijing
#45 Romantic Hotel in Beijing
#62 Luxury Hotel in Beijing
#91 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (218)
Room & Suite (63)
Dining (23)
Pool & Beach (3)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Ontheroad5056
6 May 2017|
AnswerShow all 2 answers
Response from 293wendyt |
When I stayed there in mid Apr, the hotel website didn't state when the construction would end. The front desk also didn't tell. But seems it's a very big rennovation, they are doing it floor by floor. So better call n check... More
1
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Palin2010
29 March 2016|
AnswerShow all 2 answers
Response from fredbV8192RX | Reviewed this property |
I don't know about anything specific, but their concierge service can arrange a trip for you. From their website: "Day tours to the Great Wall of China with or without a guide can be organized through our concierge - choose... More
1
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Room Tips
"Be aware if the construction underway currently!"
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"It is value to select exclusive access, here you have possibilities for dinner"
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"Not sure there are any bad rooms."
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"Avoid Executive Floors at least until remodel is complete in late December"
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