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CITIC Hotel Beijing Airport

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CITIC Hotel Beijing Airport
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367 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Tucson, Arizona
Reviewed 1 week ago

I flew Air China from LAX with SmarTours. Going to Thailand from Air China flight 988Connecting to 979 For Bangkok. Delay was to be 2 hrs, instead it was 4 hours. Arrived at destination after 1am. Return flight 980 from Bangkok to connect to 887 for LAX, 2 hour delay in freezing cold airport, then 3.25 hours on plane on...

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Helpful?
Thank gail l
Toronto
Reviewed 2 weeks ago

My partner and I stayed in this hotel earlier this month as we were transiting from Bangkok to Canada. The hotel is quite close to the airport (about a ten-minute drive). The beds weren't luxurious, but the shower pressure was very good, and we ended up having a good night's sleep. Our room, however, did smell of smoke and the...

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1Thank hkyd
Bergen, Norway
Reviewed 12 February 2017

This old hotel has likely not been renovated for a long time. Very simple facilities. The windows are not at all sound proof, so you can hear each and every plane taking off or landing throughout the evening and into the night. Not a recommended hotel if you need some sleep. Non of the staff at the reception desk speaks...

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Thank Asbjorn O
London, United Kingdom
Reviewed 20 January 2017

This hotel's website promises much more than the reality delivers. Situated in a dirty, back-street area of the city, it's shabby (urgently in need of refurbishment), has poor restaurant food and a big notice by the lifts warning of dire consequences for anyone gambling or using prostitutes in the rooms, which feel not very clean or fresh (I couldn't open...

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Thank veronica t
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking...

Beijng
Reviewed 8 January 2017

If you transfer at Beijing Airport and want to find a quite and safe hotel, which is fairly priced, then this is the one. When I checked in I found a lot of airline crew members stayed here then I believe it' s also a safe hotel. You could find some local food near the hotel and as I know...

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Thank Joeyjoyjoy
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.

Calgary, Canada
Reviewed 8 January 2017

We were unable to find the shuttle from the airport - the instructions on the website are really poor, and airport staff doesn't speak any English at all. The hotel itself is very old. The room was dirty and reeked of cigarette smoke; Wi-fi barely worked, even simple text pages wouldn't load. Upon checkout we ordered taxi to the airport,...

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1Thank GoldFishJoe
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.

Reviewed 7 January 2017

I am sensitive to the smell of a smoked in room. The hotel was fine except the room smelled badly of being smoked in. We stayed one night on a layover and it looked like this is the preferred hotel for the airline staff.

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Thank Jen P
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Thank you very much for sharing your experience with us. It is with great pleasure that I learn of your stay with us at the hotel, however regret to learn about the quality of service received in The Lobby. We are looking into the matter very seriously and hoping to improve the situation to the point that we are in...

Abbotsford
Reviewed 4 January 2017 via mobile

We stayed here recently on a layover in Beijing, and found it convenient for catching an early morning flight. The staff were pleasant and helpful, and the free shuttle made our transfers easy and quick. The hotel was beautifully decorated for Christmas, and contained an amazing selection of places to eat. The room was adequate but was kept too warm...

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1Thank marilovescoffee
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.

Birkdale, Australia
Reviewed 26 December 2016

Citic Hotel is close to airport and provides a complimentary shuttle service which was easy to find outside the airport. Service seems to run of the half hour and we were soon at our hotel. Check in was easy and staff friendly. After a long flight this was appreciated. Room was clean and power point accessible for use of cpap...

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Thank 56turtle
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Thank you for taking the time to share your recent experience here. We are very happy to read that you had 'an amazing experience. We look forward to having you back with us again soon!

Seattle, Washington
Reviewed 15 December 2016

I checked in during the mid-august this year together with my co-workers for the conference purpose. The hotel offer the free shuttle buses for guests every half hour to the airport during the day-time, this is pretty convenient for us since most of our conference attending guest were from various parts of the country, this is easy for their arrival....

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3Thank Steve l
Grace H, Senior Sales Manager at CITIC Hotel Beijing Airport, responded to this review

Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about CITIC Hotel Beijing Airport

Address: No.9 Xiaotianzhu Road, Beijing Capital International Airport, Beijing 100621, China
Region: China > Beijing > Beijing Capital International Airport
Price Range: $86 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — CITIC Hotel Beijing Airport 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Sino Swiss Hotel Beijing Airport
Hotel Style:
#359 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from CITIC Hotel Beijing Airport staff and other travellers.
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Questions? Get answers from CITIC Hotel Beijing Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a room not facing directly to the airport tarmac.”
 of 5 bubbles asbjorno, 12 Feb 2017 | Read review
“No. the rooms are all very bad”
 of 5 bubbles GRYTAN, 7 Dec 2016 | Read review
“Rooms with view over the entrance (because of the sunrise!)”
 of 5 bubbles tanjas983, 14 Nov 2016 | Read review
“If using a taxi to get to hotel get address in Chinese,”
 of 5 bubbles kenbearfield, 21 Sep 2016 | Read review
“If you have to go to airport, inquire before of the shuttle timetable.”
 of 5 bubbles Hal30374, 28 Aug 2016 | Read review
5 of 5