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4.5
#61 of 3,530 hotels in Beijing
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Commanding a prestigious address on Chang’an Avenue, the Beijing Hotel building B is the capital’s most historic luxury accommodation, standing proud throughout a century of boundless change. From the grand colonnade façade to its broad marble staircase, polished 1920s dance floor and period-styled rooms and suites, Beijing Hotel NUO seduces those with an eye for old-world sophistication. NUO, China’s newest luxury hotel brand, is proud to the majesty of the Beijing Hotel by paying tribute to its original features while ensuring that every contemporary luxury is provided for guests.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Chinese
Location
33 East Chang An Avenue, Dongcheng District No. 33 East, Beijing 100004 China
Name/address in local language
Beijing Hotel NUO
1,915 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We were staying for Christmas with family who live in Beijing. They chose the Nuo for our Christmas meal - it was a truly gourmet experience with champagne being topped up throughout the meal. We all chose different options but the buffet included turkey as well as other delicious roasts, a great range of fish, vegetarian dishes, fruits, breads, cheese and puddings so tempting one alone was not enough! We were served by Alica who quietly ensured we were all enjoying the meal as she efficiently cleared the table and filled our glasses. We returned on 29th December for Sunday brunch which was equally gourmet and once again we were truly spoiled by all the food choices and the flowing champagne. This time Kevin served us and was well trained to know when we needed his support.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeijingHotelNUO, 总经理 at Beijing Hotel NUO
Responded 12 Jan 2020
Dear kendalian70, It is a pleasure to read your great review about your culinary experience. I was thrilled to read that your whole family was able to enjoy the Christmas and the Sunday Brunch spread, with all of its variety of fresh and inspirational dishes coming from different part of the world. I will pass on your praises to the Executive Chef, Nikolaos Lekkas, who works on a daily basis with his brigade to delight and deliver an unforgettable culinary experience to all his guests. I will also ensure that Alica and Kevin will know that you appreciated their professionalism and attention to details. Looking forward in welcoming you back to our hotel for more culinary journey! Sincerely, Aref Sayegh
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We loved our stay at Nuo Beijing, near the forbidden city. The location was just fantastic, and we could pretty much walk to many places such as forbidden city and Temple of Heaven.
The beds were very comfortable for good nights sleep. And the people there were super friendly, helping us with everything we need: they were very knowledgeable and we didn't have to overcome any language barrier since they spoke very good English.
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Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeijingHotelNUO, 总经理 at Beijing Hotel NUO
Responded 14 Jan 2020
Dear udayh, It was a pleasure having you while in Beijing and thank you not only for choosing our hotel but taking the time to write your review. I am thrilled that you enjoyed your experience with us and that our Ladies and Gentlemen were able to deliver the service you expected in English. We all work passionately daily to ensure we fulfill our guests needs by anticipating their wishes and I am glad we were able to do so. Looking forward to welcome you back when your travel includes China's capital city. Sincerely, Aref Sayegh General Manager
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The hotel is located right in front of Wangfujing station, hence traveling is very convenient. Beside the hotel has few malls and eatery, the famous duck restaurant and a very huge book store. It’s the sister hotel of Beijing Hotel, hence the lobby is link. Room was decent and spacious, we booked a deluxe room but sadly is not much view. Overall had a great stay in this hotel and we will definitely stay here again when we visit Beijing.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeijingHotelNUO, 总经理 at Beijing Hotel NUO
Responded 21 Jan 2020
Dear SufenKe, It was a pleasure having you as our guest and thank you for taking the time to write a review. I am thrilled to read that you enjoyed the location with its shopping mall and different restaurants. The Beijing Hotel is our neighbour hotel, however our sister hotel is located in the Wangjing district located 40 minutes away from us. I am happy that you liked our rooms, but apologize that you were unsatisfied with the view. Looking forward to welcome you back when you plan to travel to Beijing. Sincerely, Aref Sayegh General Manager
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There are several positive points to this hotel. The room is very spacious (more space than you would ever need), everything is clean, the staff is responsive, and you can't beat the location almost right in front of a subway entrance in Beijing's core. I also liked their (own brand) of toiletry.
Several points need to be improved. Check-in is at 4pm, although it said 2pm and I had it confirmed prior to showing up. That wasted two hours of my time. Most staff members do not speak English, which is problematic for a hotel of this standing. There was a single body towel for two people. The bathtub is in a dark corner of a very uninspired room, which makes it gloomy to take a bath. The style of the room feels a bit dated, and the carpet in the hallway is really in need of a revamp (dirty and uneven).
Overall, I wouldn't mind going back, but I'd also consider alternatives. Note that booking through their website can be cheaper than going through a third-party, but they do not necessarily honor the conditions stated on their website such as a room upgrade.
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Date of stay: July 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip:Book directly through their website to save money. Check-in is at 4pm, not 2pm even if it says so.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Qu Gavin, 客户服务/前台 at Beijing Hotel NUO
Responded 23 Jul 2023
Dear philippegL1232IC, Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. It is a pleasure to know you enjoyed the location and environment of the hotel. At the same time, we regret to learn about your experiences and we will address this with our relevant department immediately. Thank you for your time to provide these improvement areas to us and we hope to welcome you back soon again. Best Regards, Gavin Qu
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We arrived on the 1st January and hade the best 5 nights we could wish for. The hotel has an absolute TOP LOCATION. We needed 5min to the Forbidden city -walking. The Wangfujing street is 100m from the hotel. Subway is 50m from hotel and it will take you to all important places you need to see, such as Temple of Heaven. The hotel is very beautiful and clean. Staff is very nice and polite. They are always ready to answer all your questions and in good English, which believe me it isn't common in China. For example if you go to tourist info they will use mobile voice translator to understand you and give you answers. Woow! Breakfast is amazing...the best I had in all China. Basicaly anything you think of and most of all...coffee is very very good. They arranged us a taxi for the last day and the price was fair. No extra charge. We were on our honeymoon and the prepared us a heart shapped cake and fruit. Also put rose paddles on the bed. Very beautiful and thoughtfull! We also used their pool. It was nice but just a little bit cold. Maybe you should heat the place and the water a bit more.
Thank you so much for making our 5 days in Beijing something we will never forget!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BeijingHotelNUO, 总经理 at Beijing Hotel NUO
Responded 23 Mar 2020
Dear meandubabe, Thank you so much for taking the time to write this review. I will share this review to all our Ladies and Gentlemen as great and positive feedback like that after a hectic beginning of the year will make them feel even more valued. I am thrilled to read that we were able to fulfill and anticipate your needs and delight you with some personal touches. Our culinary brigade will be happy to know that you enjoyed breakfast very much. Our commitment to ensure perfect service delivery in every interraction is our aim and I am glad we were able to please you. Looking forward to welcome you back in Beijing when your travel plan takes you to China's capital city. Sincerely, Aref Sayegh General Manager
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We stayed at this hotel for three nights during the 2022 Lunar New Year holiday. This is a historic and old hotel with a lot of history. Our room was a Heritage Room overlooking Chang An Avenue. Excellent location just a few minutes away from Tiananmen Square, Forbidden City, Wangfujing Street, and the old historic center of Beijing.
In general, a good stay. Rooms are spacious and comfortable, even though probably in need of some refurbishment. Very good breakfast in the morning, mostly Chinese breakfast, but also with a good variety of Western options.
The hotel seemed to be running with extremely few staff, probably due to the new year holiday. Gym was closed, swimming pool was closed, and the only dining option available was a very limited menu at the Writers Bar, and only until 9am.
All in all, a good stay and we enjoyed our few days here, though probably it would have been a much better experience had the hotel was operating in a 'normal mode'.
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Date of stay: February 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Qu Gavin, 客户服务/前台 at Beijing Hotel NUO
Responded 18 Feb 2022
Dear Silvano1971, Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. It is a pleasure to know you enjoyed the location and environment of the hotel. At the same time, we regret to learn about your experiences with the closed swimming pool and GYM due to the epidemic. We'll be back to ‘normal mode’ soon and we hope to welcome you back soon again.
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This hotel is the sort of place you imagine was the height of modernity and fashion 50-100 years ago. Fortunately, the old girl has held up very well over the years. One can imagine there is a Presidential Suite somewhere upstairs in which current heads of state are housed when visiting Beijing. I was in a deluxe king room and the deal I got on it through hotels dot com was amazing! The room was spacious and clean - well appointed, and the amenities were exquisite. All organic and smelled fantastic...including the bath salts I found in a small jar on the tub. Furnishings were tasteful and opulent. Service was first rate from check in to check out. The main floor lounge was beautiful and quiet. English was spoken by most of the staff, and I had no problems communicating.
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Qu Gavin, 客户服务/前台 at Beijing Hotel NUO
Responded 26 May 2021
Dear guests, thank you very much for your recognition and sharing of the hotel. We will continue to work hard to improve the hotel's facilities and equipment, improve the quality of service, and provide better services for every guest. Sincerely look forward to your next stay.
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The hotel is very well located, the style is classic, the room (ours faced the main avenue) was very spacious and with quality bedding and towels. So much for the good. The bad thing, the room is very poorly insulated, and you can hear the constant traffic on the avenue. Day and night. For me, it was a problem, I had to sleep with earplugs. The service is bad or nonexistent. Upon our arrival we had to take our suitcases out of the taxi, climb the steps of the hotel with them, get to reception, and when we were about to take the elevator to go up to the room, the waiter appeared. Not even that on the march. The lady who helped us at reception was like an official at her window, zero empathy. For the price the hotel charges, the service should have been much better.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do not visit this hotel in spring or summer. While lovely and historic they do not run AC after 9pm. The rooms are hot and have poor cooling. There are no individual controls for temperature. Multiple guests complained, even other hotel higher ups were staying during our stay and were angry about how hot their rooms were. The bridal sweet was even hotter than the regular rooms so you will be hot while getting ready / taking photos if you're having a wedding onsite.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Qu Gavin, 客户服务/前台 at Beijing Hotel NUO
Responded 1 May 2024
Dear NicolepL3853UW, We appreciate your choice of Beijing Hotel NUO and would like to extend our sincere gratitude for sharing your thoughts with us regarding your recent stay. We are delighted to hear that you enjoyed the hotel's ambiance. However, we apologize for the issues you encountered with air conditioning. We understand how important it is to have fully functioning air conditioning, and we will notify engineering about the situation and work towards getting the system up and running as soon as possible. Thank you for sharing it with us. Once again, we apologize for the inconveniences you experienced and thank you for bringing them to our attention. We value your patronage and hope to have the opportunity to welcome you back to Beijing Hotel NUO soon, where we aim to provide you with an exceptional stay. Best regards, Beijing Hotel NUO
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A renewed old hotel, with all the glamour of the 60s. Big rooms, with a hall and a bedroom. Very clean, Wi-fi signal poor. People in reception speaks english, waiters in the restaurant don´t, so it is better to have translater in the cell phone. Breakfast included and plenty of different foods.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Qu Gavin, 客户服务/前台 at Beijing Hotel NUO
Responded 1 May 2024
Dear caminanalmon, We sincerely appreciate your choice of Beijing Hotel NUO and your valuable feedback on your recent stay. We are delighted to learn that you enjoyed the hotel's ambiance. However, we regret any inconvenience caused by the Wi-Fi issue in your room and would like to assure you that we have taken immediate and effective measures to resolve the problem. We have also notified the relevant departments to improve their English proficiency. Your constructive feedback has been of great help to us, and we thank you for taking the time to share your suggestions. We look forward to welcoming you back soon and providing you with an exceptional stay. Best regards, Beijing Hotel NUO
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