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All reviewstiananmen squaretwo metro stationsexecutive floorwalking distanceminute walkup to dategreat wallshopping areaenglish speakerslobby barstayed here for nightsbreakfast was includedlocation is excellenttaxi drivermaidanchinesesogo
I was in room 951 and it was as requested very quiet for my 5 day stay as was doing private tour. I was disappointed with the peeling/ warped wallpaper , dim lighting and bathroom BUT it was what I expected and was happy with...More
Thank Louise Cate C
Response from Dennis O, General Manager at Grand Mercure Beijing CentralResponded 3 weeks ago
Dear Ms. Louise,
Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. Iam sorry that your experience did not meet your expections; please allow me to express my sincerest apologies. At Grand Mercure, we strive to...More
For its rating as a 4 star I would expect better! The room had quite a lot of stains on the carpet and the bathroom counter. The room was unbelievably hot and stuffy when we walked in. The floor became flooded with water from the...More
1 Thank DougieQT
Response from Dennis O, General Manager at Grand Mercure Beijing CentralResponded 9 January 2018
Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Grand Mercure, we strive to...More
It is not the first time that we stayed in this hotel and we always felt very welcome. If you can, go for executive room - for a little extra you get access to executive floor with excellent breakfast and helpful staff. It is not...More
Special mention to concierge Mr George Tang who went out of his way to assist us. It was my husband's birthday and Mr Tang surprised us with complimentary cake and fruit. Thank you for making our stay so special.
The hotel location is quite good close to most attractions in the city. Room costs are fairly high considering it is a little tired and the rooms are fairly tired as well.
service was good and breakfast was ok too. Please upgrade and modernize the...More