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Grand Mercure Beijing Central

Agoda.comUS$78*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$169*
US$78*
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US$79*
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Grand Mercure Beijing Central
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877 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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Kolkata (Calcutta), India
Reviewed 4 days ago NEWvia mobile

The best thing about the hotel is its location. 10 minute walk to Xidan shopping center, 20 minute walk to the Forbidden city. All other aspects of the hotel are essentially standard. No complaints from my recent stay at the hotel although the staff could be more helpful, other than Mr. Dai at the front desk who needs a special...

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Helpful?
Thank adi_at_ccu
Brisbane, Australia
Reviewed 6 days ago NEW

the buffet breakfast were great, fresh food every day. The room were clean. They had some English speaking staff which made it easier. There is a small restaurant across the road down a side street that was superb very cheap and great fresh food. I would stay there again close to big shopping centers, but a little travel to most...

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Helpful?
Thank lynchfamily2017
old bar
Reviewed 1 week ago

we stayed for 2 nights while touring in April. The front desk staff had very poor English and there was an ongoing mix up with accounts and rooms throughout the stay. Rooms were very ordinary and old. We had cards put under our door for local escort services even though the floors are only accessed by room keys. Breakfast was...

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Helpful?
Thank suziecini
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

We were very concerned to learn of the numerous difficulties you encountered while a guest at our hotel and appreciate the sentiments expressed in your comment. It would certainly appear that there was a complete breakdown in the high standards which we endeavor to maintain at the Grand Mercure Beijing Central. For the unacceptable advertisment you were found underneath the...

New Delhi, India
Reviewed 2 weeks ago

A good Hotel with Excellent Location. Rooms are big and spacious with all basic amenities. The restaurant at 1st floor ( Counted as 2nd floor in China, as they do not considered ground floor) serves nice breakfast. But service need little improvement as they are very slow. Front office staff does not understand good English so Guests faces problem while...

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Helpful?
Thank AMIT-AIRDEL
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our excellent location, room size and amenities. Also, we are very appreciated for your point regarding the speed of restaurant servoce and English proficiency of our Front Office staff that is definitely...

Perth, Australia
Reviewed 2 weeks ago

I would recommend this property, staff were polite and helpful even though there were language barriers but usually overcome as they usually called someone over who spoke English. Our room was clean a little dated, the bed very comfortable. They helped us get taxi to train station as drivers only speak local language. Good internet, good location to shopping and...

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Helpful?
Thank Mezzie-52
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our great location and staff are friendly and helpful. Also, we are very appreciated for your point regarding our associate's proficiency in English for the further improvement. Our goal to success is...

Reviewed 3 weeks ago

The staff was very polite and courteous. I would recommend the property. As a Platinum member they took good care and gave me a good room. The Lounge needs better variety of drinks. The have very good chinese massage, Would certainly recommend.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Neil K
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

Barcelona, Spain
Reviewed 22 April 2017

European standards, but staff speaks really poor english. Only in the front-desk can help you. We where offered a drink and a plate of fruit upon arrival. We accepted fruits, fruits that never come to us. Usually this service is provided if belong to LeClub membership with Platinum status. They just forgot what they offered.

Review collected in partnership with Accorhotels.com
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1Thank Carles_ta
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. We are happy with your positive comment for our services Also, we are very appreciated for your point regarding the proficiency in English and our service commitment for the further improvement. Our goal to success is to serve you beyond...

Melbourne, Australia
Reviewed 18 April 2017

We booked two of the highest standard rooms at this hotel (executive suite and junior suite), because our group was 4 adults and 2 young children - we were very disappointed especially since each room cost double the price of a standard room. The room was supposed to have a living and dining area (no dining table unless you count...

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Helpful?
Thank judegoldy
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

We were very concerned to learn of the numerous difficulties you encountered while a guest at our hotel and appreciate the sentiments expressed in your letter. It would certainly appear that there was a complete breakdown in the high standards which we endeavor to maintain at the Grand Mercure Beijing Central. For the unacceptable manners and attitude of our staff...

Dublin, Ireland
Reviewed 16 April 2017 via mobile

Our family of 4 adults from Ireland stayed here for 6 nights on our first visit to China. Our experience was everything you would expect from a good hotel. Professional staff. Great facilities. Spotlessly clean. A few minutes walk from the Metro line which is in the heart of Beijing. The buffet breakfast was amazing with something for every nationality...

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Helpful?
Thank missy150
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

Calcutta, West Bengal, India
Reviewed 7 April 2017

Stayed here for 2 days. Smooth check-in and thankfully the person at the front desk knew English. Language is a major problem in China. The nearest subway station XIDAN is located at a short 5 minute walk from the Hotel. Subway is the most easiest way of commuting in Beijing. Room allotted to me was huge...neat & tidy with a...

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Helpful?
Thank Ankit_Biyani
GMBC1234, Manager at Grand Mercure Beijing Central, responded to this review

Thank you for your valuable comment regarding our hotel service and even every single corner with a very detail observation. Also, we are happy to know your good experience during stay. Our goal to success is to serve you beyond your expectation, please do leave us your way of contacts that we can reply to you in person, that we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Mercure Xidan Beijing is located in the commercial and retail heart of Beijing, walking distance from Tiananmen Square and only 45 min from the airport. The hotel offers 290 rooms featuring city views, as well as a cafe restaurant, lobby lounge, fitness centre and swimming pool. With exceptional service and facilities, the hotel is perfect for that special weekend holiday as well as an ideal conference venue for business travellers. ... more   less 

Additional Information about Grand Mercure Beijing Central

Address: No.6 Xuanwumen Nei Main Street, Xicheng District, Beijing 100031, China
Region: China > Beijing > Xidan
Price Range: $115 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Beijing Central 4*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, Priceline, Hotwire, Agoda, Orbitz, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Grand Mercure Beijing Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Beijing Central Hotel Beijing
Grand Mercure Xidan
Mercure Hotel Beijing
Hotel Style:
#74 Best Value Hotel in Beijing
#87 Luxury Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Beijing Central staff and other travellers.
9 questions
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Stroud, United Kingdom
3 months ago
Sheffield, United Kingdom
over a year ago

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Questions? Get answers from Grand Mercure Beijing Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we ended up getting two single room that had an adjoining room that was very handy”
lynchfamily2017, 22 May 2017 | Read review
“Ask if they have any renovated rooms”
judegoldy, 18 Apr 2017 | Read review
“Lesser noise on higher floors.”
Ankit_Biyani, 6 Apr 2017 | Read review
“Rooms on the south side are brighter”
656albertt, 26 Sep 2016 | Read review
“Check room availability on booking.”
JMSKNR, 1 Jul 2016 | Read review
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Prices are for 1 room, 2 adults
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