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Kempinski Hotel Chongqing

TravelocityUS$75*
View Deal
#24 of 3,110 Hotels in Chongqing
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$87*
US$75*
US$87*
US$75*
US$87*
US$75*
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Kempinski Hotel Chongqing
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99 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Shanghai Region, China
Reviewed yesterday NEW

very very very low quality standards. no english spoken. they take a massive deposit at checkin (over double of the actual roomrate), i got woken up 3 times in the middle of the night by housekeeping ringing the doorbell to deliver water (at 4am) and roomservice does not speak any english and there is no call back. worse - when...

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Helpful?
Thank han z
Nanjing, China
Reviewed 5 April 2017 via mobile

...it used to be one of my favourite hotels in China. But with the former manager, it seems, that the quality and the competent stuff left. Housekeeping is coming in, even if the "don't disturb"-Button is on. Breakfast quality is still ok, but the stuff is totally incompetent. Don't refill anything, come and ask to bring coffee but don't serve...

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Helpful?
Thank peteBUFU
KempinskiCQ, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear peteBUFU, thank you very much for taking the time sharing the experiences of your recent stay with us. Please accept my sincere apologies for the inconveniences you encountered during your stay. The highlighted shortfalls are certainly not the level of service we strive to achieve. Not respecting the DND signs is certainly not acceptable, respecting the privacy of our...

London, United Kingdom
Reviewed 18 March 2017 via mobile

An oasis in the city of perpetual darkness, Kempinski Hotel Chongqing is impressively designed and offers several comforts. In a chaotic metropolis choking on its own fumes propagated by extreme pollution, one can relax and enjoy the hotel atmosphere, gym and swimming facilities, international restaurants and spa. Good room facilities, downstairs bar and lounge and live music also feature. Reception...

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Helpful?
Thank David_Valan
Coffs Harbour, Australia
Reviewed 15 March 2017 via mobile

We only stayed one night - I wish we had more time. Next visit! This hotel is stunning, well appointed with great staff who spoke English to us quite well. The rooms are large and comfortable. Thank you to the management for the fruit platter is was a surprise and came in rather handy after a very early flight and...

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Thank Paige S
Singapore
Reviewed 13 September 2016

The room was great, fantastic night view of the CBD area from my room. I love their burger in their room service menu. The room was great, clean, classy and modern. Stayed there for 5 nights during my business trip, breakfast buffet was rather average, every morning had the same type of food.

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Helpful?
Thank PhebsbelLye
KempinskiCQ, Public Relations Manager at Kempinski Hotel Chongqing, responded to this review

Honorable guests, Thank you for staying with us and sharing your valuable comments here. Thanks for you wonderful praise to our rooms and In Room Dinning and we are going to deliver the wonderful service to our guest all the time, looking forward to seeing you again! Marketing Communication Manager Dana

Cincinnati, Ohio
Reviewed 28 July 2016 via mobile

I have stayed here twice on business – this July and last November – and both experiences were excellent. Very modern, clean and spacious rooms; many with great views. The staff was attentive and eager to help. Business Center, computers and facilities were top notch. The gym and pool were excellent with a good range of state of the art...

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Helpful?
Thank jperen
KempinskiCQ, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear guest, First, I'd like to thank you so much for choosing Kempinski Hotel Chongqing. It is our great honour to serve you. On behalf of the entire team we thank you for your great feedback.We will forward your experience to all of our staffs to encourage them keep and exert the highest quality of service which in alignment with...

Beijing, China
Reviewed 22 July 2016

According to the Royalty Program, Black Card members are guaranteed room availability 24 hours prior to their arrival. However, today the reservation office simply told me there is no room available and I have to find somewhere else to stay, even though they made the 24-hour prior arrival guarantee. Unbelievable! I used to love this hotel, but not any more...

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Thank Eric Y
Reviewed 10 April 2016 via mobile

First of all this hotel is a luxury hotel, so it has the name "Kempinski". In other words you can expect a higher class hotel and you get it...but it's not all roses! It was my first time in a Kempinski and out of what I read I had some expectations. So let's start with the positive things. The hotel...

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Helpful?
Thank Chris K
KempinskiCQ, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear guest First, I'd like to thank you so much for choosing Kempinski Hotel Chongqing. It is our great honour to serve you. On behalf of the entire team we thank you for your great feedback,which iis a great motivation to us and we will forward this to the relating departments to improve our service quality. The Thai Cook is...

Kaohsiung, Taiwan
Reviewed 18 February 2016

This was my hotel for more than one year on my trips to Chongqing but after I was basically told I am not appreciated as they were full over Chinese New Year and my usual benefits a re no longer given, I decided to move on. The hotel is in a fairly isolated location and getting to my business appointments...

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Thank George L
Hamburg, Germany
Reviewed 25 December 2015 via mobile

We stayed in the Kempinski for 4 nights including breakfast. The rooms are clean, the staff is friendly and the breakfast is very good. The hotel offers, besides a Chinese and a Thai restaurant, also a spa and a gym, as well as a Paulaner Bräuhaus. The spa is nice equipped with a pool and a sauna. On the other...

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Helpful?
Thank SchlemmerRobbe
Chonqqing K, General Manager at Kempinski Hotel Chongqing, responded to this review

Dear Mr. RobertTheChef Thank you so much for your review and sharing your experience with us. On behalf of the entire team we thank you for your great feedback. It is with pleasure to learn that you have enjoyed the facilities, the food and quality during your recent stay with us. We do sincerely appreciate the compliments you extended to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Kempinski Hotel Chongqing is the brand’s 15th property in China and exemplifies the luxurious and attentive European service for which the Kempinski name is globally renowned. The property is a strikingly modern building, with 32 floors offering spectacular views of the Yangtze River or city skyline. Chongqing is one of four municipal cities directly under the control of the central government. This great mountain city has more than 3,000 years of history and is now southwest China’s economic and transportation hub. Kempinski Hotel Chongqing is located at the bank of the Yangtze River. It is conveniently connected to Chongqing International Convention and Exhibition Centre. The hotel is only minutes away from the city’s business centre and vibrant 24-hour nightlife and dining hub, and 30-minutes’ drive from Chongqing International Airport. Kempinski Hotel Chongqing features 416 rooms and suites and offers guests the largest variety of dining choices in any hotel in Chongqing. Six innovative food and beverage outlets include Elements Restaurant, Guo Hui Yan Chinese Restaurant, Paulaner Brauhaus, The Thai Cook Restaurant, The Lounge and the Kempi Deli. For meetings and weddings, a 650 sq m Ballroom and six luxuriously appointed meeting and boardrooms are available. Furthermore, The Spa includes ten treatment rooms along with a fitness centre, wet spa and indoor swimming pool. ... more   less 

Additional Information about Kempinski Hotel Chongqing

Address: No.2 Jiangnan Avenue, Nan'an District, Chongqing 400060, China
Region: China > Chongqing Region > Chongqing
Price Range: $104 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kempinski Hotel Chongqing 4.5*
Number of rooms: 416
Reservation Options:
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Hotel Style:
#1 Business Hotel in Chongqing
#11 Spa Hotel in Chongqing
#14 Best Value Hotel in Chongqing
#23 Luxury Hotel in Chongqing
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Questions & Answers

Questions? Get answers from Kempinski Hotel Chongqing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont go! stay somewhere else”
997hanz, 24 May 2017 | Read review
“One side of the hotel faces a night club/Karaok club, which is noisy at night. If you cannot stand terrible singing, choose another side!”
558ericy, 24 Aug 2015 | Read review
“Ask for an upgrade, we didn't have to but its worth it if they give you one. Be sure to include breakfast as it is absolutely awesome.”
  • Foyer
  • Lounge area
  • Lounge area
  • Bedroom
  • Bedroom and cloak room
  • Bathroom
  • Bathroom
  • Bedroom tv
Megzi18, 2 May 2015 | Read review
“Get a executive club room or better to gain access to the lounge. It is worth it!”
724nikkiy, 23 Apr 2015 | Read review
“Executive Lounge Club rooms towards the river, marvellous view and quiet”
MaBar2013, 7 Oct 2014 | Read review
5 of 5
Travelocity
US$75* /night
View Deal
Hotels.comUS$75
Expedia.comUS$75
HotelQuicklyUS$87
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*Disclaimer
Prices are for 1 room, 2 adults
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