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Gateway Hotel Hong Kong

Booking.comUS$179*
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#33 of 718 Hotels in Hong Kong
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$225*
US$179*
US$225*
US$179*
US$225*
US$179*
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Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
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1,135 Reviews from our TripAdvisor Community

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Showing 802: English reviews
Quezon City, Philippines
Reviewed 2 March 2016 via mobile

For our yearly trip, we stayed at this hotel for 4 nights. It was extremely convenient for the adults and kids. Great access to food and shopping. Very efficient and knowledgable English speaking staff and the rooms were spacious and beautiful. We were 4 families and stayed in 4 suites. The kids had so much fun! We highly recommend this...

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Helpful?
1Thank Anskinini1979
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Anskinini1979, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Singapore, Singapore
Reviewed 29 February 2016

Booked gateway Marco Polo through friend's recommendation for its good location and cleanliness and renovated rooms. However upon checking in, realised the furniture were quite old. Marble top has permanent stained marks... It is my first night here today and I stayed on the 13th floor, at this hour, noise level is still bad with other guests' room doors banging...

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Helpful?
2Thank Kelly2410
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Kelly2410, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times....

Perl, Germany
Reviewed 29 February 2016

We lived in HK from 1974 to 1980, and felt it was time to go down memory lane. This Marco Polo hotel is one of three located amid the Harbor Shopping Mall. It is only minutes away from the hustle and bustle of Canton and Nathan Road, and also provides quick access to the Star Ferry. So, you just can't...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank 160clausp
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear 160clausp, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought to the...

Manila, Philippines
Reviewed 29 February 2016

I go to Hong Kong six times a year and I always choose Marco Polo gateway. The staff know me well and they are always attentive and courthouse. And did I mention gateway has the best location ever? Right on Harbour city. This last trip I left my son left his cellular phone and we didn't realize it until gateway's...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank r4bigboy
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear r4bigboy, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Cabanatuan City, Philippines
Reviewed 28 February 2016

Lots of things to love about The Gateway Hotel, top-notch service, comfortably spacious rooms, cleanliness and of course, attention to details, however trivial they might be. Great location, easy access to major shops, near the MTR station and ferry port, accommodating and friendly staff, all of these which makes us choose the Marco Polo whenever anyone in the family travels...

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Helpful?
Thank EDE37988
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear EDE37988, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Bangkok
Reviewed 25 February 2016

Very good location & very convenient to get to the hotel by free airport shuttle if you use airport express train. It is connected to the department store and many attractions. The lobby is quite small and crowded but the room is good... there's Nespresso machine in-room and free handy phone to carry around.

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Helpful?
Thank kobsaranya
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear kobsaranya, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Manila
Reviewed 25 February 2016

we arrived at the hotel before noon, and the lady at the front desk upgraded us to the continental club floor so that we would not have to wait, this was a pleasant surprise and we truly appreciate it.

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Helpful?
Thank Voltaire V
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear Voltaire V, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at...

Metro Manila, Philippines
Reviewed 25 February 2016

Service is excellent. Room is comfortable. Location of the hotel is easily accessible. Staff are friendly and very accommodating. Good hotel for the family or for business. Highly recommended to stay here.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank arnoldsreyes
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear arnoldsreyes, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

Ho Chi Minh City, Vietnam
Reviewed 23 February 2016

Easy to find and great location in the heart of Harbour City. Quite easy to get a taxi and easy to get to the ferry and very easy to just walk to the Harbour City Mall which as some of the best shops in HK. The rooms are super comfortable and the business club is highly recommended. Overall a superb...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank ChrisSurb
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear ChrisSurb, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

manila
Reviewed 17 February 2016

its always been our fave hotel everytime we go to HK.couple or fam trip!its very convenient to all of ua coz everything is there already in harbour city.restaurants and shops.thats y we keep coming back!

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank chanelie
JMOng, General Manager at Gateway Hotel Hong Kong, responded to this review

Dear chanelie, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your...

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07/05/2017 08/05/2017
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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Three on Canton (Gateway Hotel)
Three on Canton (Gateway Hotel)
Cuisines: Asian, Seafood, International
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 

Additional Information about Gateway Hotel Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $251 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
#32 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel Hong Kong staff and other travellers.
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Questions? Get answers from Gateway Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“to airport export show”
294nanl, 17 Apr 2017 | Read review
“its upon your discretion how much you want to give, courteous staff”
hazelynjaydet, 16 Apr 2017 | Read review
“No comments”
godofredojrbarrerast, 16 Apr 2017 | Read review
“the maintenance of the rooms is exemplary. Unlike in most other hotels, here--the minute you step out--they come to clean the room. Never did i return to find the room undine (a very common experience in 4 and 5 star hotels in big cities)”
B3667ZMpeterb, 2 Apr 2017 | Read review
“Please post in the hallway if possible ' be quiet all the time, maybe someone is sleeping . This is the only problem in the hotel . Others don't care , I think some of them are not aware . Thank you so much ”
R1208edward, 27 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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