One-Eight-One Hotel & Serviced Residences
181 Connaught Road West MTR HKU Station Exit B1, Hong Kong China
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#13 of 1,001 hotels in Hong Kong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Conveniently located 5-minute away from MTR HKU Station, surrounded by cultural hotspots and local delicacies, our hotel is here to provide a homey and unique staycation for every traveller. The spacious uncluttered rooms are decorated with wood and earth tone, while most feature an open skyline and 180-degree panoramic harbour view, offering an absolute tranquility in the heart of the city.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Vending machine
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Ocean View
Languages Spoken
English, Chinese
Location
93Great for walkers
Grade: 93 out of 100
129Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
181 Connaught Road West MTR HKU Station Exit B1, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
HKUMass Transit Railway (MTR)6 min
Sai Ying PunMass Transit Railway (MTR)9 min
Car HireSee all Hong Kong car hire
497Reviews4Q+A33Room tips
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The Twin room was spacious (by HK standard) . It can sleep 3 pax ( 2 single bed + a sofa bed by the bay window). Shower was modern - with no bathtub or shower curtains. Loved the Philips water dispenser, super convenient for ambient or hot water! Location super good - ding ding just round the corner. Shuttle bus from hotel to IFC or Admiralty MTR on weekday mornings - very thoughtful arrangement by hotel. The neighborhood - Sai Ying Pun is not overwhelmingly crowded. Many eateries and local shops. Try Wing Hop Shing claypot rice and 豆腐花/糖水 - just across the road. Was greeted by Max Pang on arrival and during departure , he helped with the luggage and was very friendly. We had a great chat while waiting for Taxi to airport. His other colleagues and the housekeeping lady were also lively and was always with a smile. Only bad thing i observed were the Pillows. They were a tat smelly , i had to cover them with big towel. Highly recommend this Hotel! …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 1 week ago
Dear teruko, Thank you very much for taking the time to share your valuable feedback on the TripAdvisor review! We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room facilities, room size and hotel location. You were also impressed by the complimentary morning shuttle bus service and the passionate services provided by our colleagues. We have shared your compliments with the team, especially with Max from our concierge team and the housekeeping colleague who made your stay more enjoyable. Regarding your experience with bad smell was noticed on the pillow, we have taken a through investigation and appropriate follow up action has been addressed for improvement. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With warmest regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
Very happy & grateful. Those are the feelings that dominated our 4 night stays in this hotel. The staffs are super duper helpful, professional, and cheerful. I didn't expect that kind of hospitality from hotel staffs during peak season like festive holidays. I often experienced bad/below expectation service during peak season and if we demanded better attention, they usually gave excuses rather than solutions. But it was not happening in One Eight One Hotel & Serviced Residences. Their staffs welcomed us happily and genuinely, give proper attention on our needs, and even treated us as if we are their family/long time friends. From the manager, supervisor, front desk team, concierge team, even the housekeeping team, they showed same manner. Amazing. I wonder how they got the energy and warm hearts like that. My family and I are so grateful to receive such a kind service from Zoe, Nicky, Ahmed, Max, Stacy, Kevin, Douglas, and all the team that I forgot their names (sorry). Congratulations to all of you & the Management for proving your strong commitment to give your best to your guests. I hope all of you are as happy as we are, knowing that you did a great job and have proven that you worked in the right industry with the right team. The hotel has all the facilities and amenities you need with great interior and quality. The fact that the location is not in the prime touristy area, actually become additional benefit for us: less traffic, less noise, more peaceful. So easy to find transportation to take you everywhere and not expensive to reach the central/downtown of Hongkong. It's a walking distance to the HKU MTR Station. Easily can find 7Elevens, coffee shops incl. Starbucks, restaurants, drug stores, etc. The view from our room were facing to the harbour which is undeniably beautiful. They provide a self service laundry room, 24hr gym, play stations room, etc. If you are moslem like us, there are a halal restaurant nearby or you just can simply ask the hotel staff and they will be happily help you to find some options, complete with the map 😁 I really want to share more good experiences before, during, and even after we stay in this hotel. But, I will let you to experience yourself by placing your book to this hotel when you are in Hongkong, whether for pleasure or business. And fyi, after travelling to many places and countries, this is the first time where I sent a flower bouquet for the hotel staffs, to show my gratitude of how lucky we are to stay at One Eight One Hotel & Serviced Residences Hongkong. My happiness is beyond words. I really hope they can keep up the excellent works and I wish they keep being happy human beings so they can keep sharing the good vibes to every guests they serve. Surely, I'll be back to stay there again, soon.…
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 8 Jan 2023
Dear ShiningBlueLover, Thank you for sharing your cherished time staying at One-Eight-One Hotel & Serviced Residences. We couldn’t be happier to learn that you enjoyed your stay with us, in particular on our hotel interior design and quality, our location, the scenery from our harbourview room, our in-room amenities and facilities, had made your stay even more comfortable. We are also delighted to learn that you were impressed by the services provided by our colleagues, and your compliment to Zoe, Nicky, Ahmed, Max, Stacy, Kevin and Douglas. It is a reassuring encouragement to our team. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences and thank you for sharing your comment on Tripadvisor again. With kind regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best service team we have ever come across! Impeccable attention to details. Both services and facilities are top notch for the price. Our second time staying here and we will definitely be back many more times! I couldn't find a twin sharing room on the hotel website due to our last minute travel plan, but all thanks to Holly Chung who went out of his way to help connect me to room reservations, I was able to reserve a twin sharing room with no trouble. Special thanks to Mya too for her quick action to confirm my room! Our sincere appreciation to everyone there - another memorable and perfect stay for me and my Mom!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 3 weeks ago
Dear Exploration75548, Thank you for sharing your cherished time staying at One-Eight-One Hotel & Serviced Residences. We couldn’t be happier to learn that you enjoyed your stay with us, in particular on our hotel facilities and quality services, had made your stay even more comfortable. We are also delighted to learn that you were impressed by the services provided by our colleagues, and your compliment to Holly and Mia. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences and thank you for sharing your comment on Tripadvisor again. With kind regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service, very hospitable staff. Really enjoyed my stay here! The rooms are much bigger than what you get in other hotels in HK. But the whole experience was made better with efficient and friendly staff (shoutout to Holly!). Would highly recommend this hotel to visitors.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 3 weeks ago
Dear 17aleezat, Thank you for sharing a review about your recent stay with us on TripAdvisor! We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room size and the services provided by our colleagues, specially made compliments to our colleague, Holly. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With kind regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service from all staff especially the bellboy - Holly Chung who provided excellent service to us. He show us how to get around and brought our luggage out to the front with care. 5 star service Hotel is beautiful and spacious, exceeded my expectation. Highly recommend to everyone.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 3 weeks ago
Dear cartsonw, Thank you very much for taking the time to share your valuable feedback with us on the TripAdvisor review! We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room size and design. You were also impressed by the friendly and attentive services provided by our colleagues. We shared with team on your compliment especially to Holly from our concierge team, who made your stay more enjoyable. We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences. With kind regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing time at one eighty one hotel! Everything and everyone was friendly and knowledgeable, especially Holly Chung. He went above and beyond to help us with our departure- Thank you!! Hotel was clean and so beautiful! Will definitely come back when we’re in HK, and will recommend one eighty one hotel to our friends and family.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 3 weeks ago
Dear Paradise13159175592, Thank you very much for taking the time to share your valuable feedback with us on the TripAdvisor review! We are delighted to read that you enjoyed every facet of your experiences at One-Eight-One Hotel & Serviced Residences, in particular on room cleanliness and design. You were also impressed by the friendly and attentive services provided by our colleagues. We shared with team on your compliment especially to Holly from our concierge team, who made your stay more enjoyable. We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences. With warmest regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have travelled to HK before and I am very impressed by one Eight one. What a lovely brand new hotel. It’s well situated and close to the MTR Rooms are beautifully appointed and spacious (which is hard to find in HK) A/C is wonderful and there isn’t that damp tropical humid smell that you often encounter Asian hotels. The little extra touches with complimentary drinks and snacks for the first night. They were so appreciated after a long flight. The customer service was exceptional by all of the friendly informative team but I have to make a special mention of the concierge Holly Chung who was absolutely delightful and incredibly welcoming and helpful.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 3 weeks ago
Dear E4613MKsamo, Thank you very much for taking the time to share your valuable feedback with us on the TripAdvisor review! We are delighted to read that you enjoyed every facet of your experiences at One-Eight-One Hotel & Serviced Residences, in particular on the room size, hotel location and the welcome basket prepared in room which give you a different experience. You were also impressed by the friendly and attentive services provided by our colleagues. We shared with team on your compliment especially to Holly from our concierge team, who made your stay more enjoyable. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences and thank you for sharing your comment on TripAdvisor again. With kind regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loving our stay here at One Eight One! Our concierge especially—Holly Cheung is his name—was a great help even before we were dropped off by our taxi. This was also the biggest room we ever had in HK (and they kindly upgraded it to harbor view!). Everything is super clean and we love the reading nook in the corner of our room. Will definitely come back.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 4 weeks ago
Dear Gemma Miranda J, Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences. We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on hotel room upgrade arrangement, room size and cleanliness. You were also impressed by the friendly and attentive services provided by our colleagues. We shared with team on your compliment especially to Holly from our concierge team, who made your stay more enjoyable. We look forward to welcoming you again to One-Eight-One Hotel & Serviced Residences. With kind regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was very clean and the beds very comfortable. Great location, steps to a walk by the sea, easy access to buses, trams, light rail, restaurants and shops. The staff were very pleasant, nice, friendly, helpful and professional, especially the concierge staff, most especially Holly Chung of the concierge staff. Would definitely stay there again.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 5 weeks ago
Dear Cruiser09522188230, Thank you for taking the time to write a review about your recent stay at One-Eight-One Hotel & Serviced Residences. We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on room cleanliness, room size, and hotel location. We have shared with the team on your compliment especially to Holly from our concierge team, who made your stay more enjoyable. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With warmest regards, Ken Fung General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
禮賓部的Holly Chung服務好，主動前來幫忙我們。The service is good and they asked us whether we needed help with enthusiastic attitude!😄 All the hotel staff are great, helpful and very impressive. Love to stay here again next time!
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from One Eight One Hotel, Other at One-Eight-One Hotel & Serviced Residences
Responded 24 Oct 2023
Dear Curiosity27830546379, Thank you very much for taking the time to share your valuable feedback with us on the TripAdvisor review! We are pleased to read that you enjoyed your stay and had a wonderful experience with us, in particular on the passionate services provided by our colleagues. We have shared with the team on your compliment and especially to Holly from our concierge team who made your stay more enjoyable. We look forward to welcoming you back to One-Eight-One Hotel & Serviced Residences. With warmest regards, Ken Fung General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$169 - US$254 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongWestern District / Hong Kong Island / Shek Tong Tsui / Western (Sai Wan)
NUMBER OF ROOMS
182
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Claim Your ListingONE-EIGHT-ONE HOTEL & SERVICED RESIDENCES (S̶$̶2̶5̶4̶) S$173: UPDATED 2023 Reviews, Price Comparison and 387 Photos (Hong Kong) - Tripadvisor
Frequently Asked Questions about One-Eight-One Hotel & Serviced Residences
Which popular attractions are close to One-Eight-One Hotel & Serviced Residences?
Nearby attractions include University Museum and Art Gallery (0.5 km), Bamboo Scenes (0.4 km), and Hong Kong Feng Pingshan Museum ( Fengpingshan Museum) (0.5 km).
What are some of the property amenities at One-Eight-One Hotel & Serviced Residences?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at One-Eight-One Hotel & Serviced Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One-Eight-One Hotel & Serviced Residences?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at One-Eight-One Hotel & Serviced Residences?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to One-Eight-One Hotel & Serviced Residences?
Conveniently located restaurants include Vie Won Won, Feather & Bone - Sai Ying Pun, and Cafe 2 Oyster N Grill.
Are there opportunities to exercise at One-Eight-One Hotel & Serviced Residences?
Yes, guests have access to a fitness centre during their stay.
Does One-Eight-One Hotel & Serviced Residences have an airport shuttle?
Yes, One-Eight-One Hotel & Serviced Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does One-Eight-One Hotel & Serviced Residences have airport transportation?
Yes, One-Eight-One Hotel & Serviced Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One-Eight-One Hotel & Serviced Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does One-Eight-One Hotel & Serviced Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.