Great Service and awesome attention to detail by the staff and manager. Facilities were clean and comfortable. Meals were on time and had variety. Every other day we had fresh fruit delivered and a la carte was varied.
(Late review, but had to post) Booked One-Eight-One on the recommendation of a friend who enjoyed his quarantine stay there. The entire experience was delightful. The team was a pleasure to liaise with, from Ms Agnes Lau assisting with my queries and reservation, to the front of house staff checking us in, the F&B and Housekeeping teams, etc. Stayed in a City-facing Urban King. Room was spacious. Food was delicious. Deliveries from friends and family were sent up within minutes. Floor to ceiling windows ensured the room was brightly lit by natural light, but the blackout shades also blocked out all the light when required (slept the first two days, only waking up to eat). Comfortable bed. Plenty of USB ports. Strong WiFi. Microwave. My mom has been recommending One-Eight-One to all her friends. She only interacted with the concierge team when dropping off deliveries.…
Our second stay at 181 and very happy with the experience. Staff friendly and helpful and deliveries received in the room within 5min. Good TV and nice clean room. Hob and microwave in room was great. Nice little treat of pastries on day 5 was also a nice touch.
Nice room, Nice amennities, Great staff, Great food, Great bed and Excellent view! I stayed there for 7 days quarantine. Being at 181 certainly helped ease the pain! Will stay again if appropriate!
We spent our 7-day quarantine at 181 in a Harbour Luxe room recently and highly recommend the hotel. This was our second time quarantining here; previous experience was 21 days in Dec 21 in a Harbour Suite. For a family of 2 adults and an 8 year old girl, both the suite and the Harbour room have plenty of space to offer. Even with a rollaway bed added, we could easily rearrange the furniture to have a yoga mat out, a dedicated work space for the grownups qnd a reading and crafting corner for our daughter. Most importantly for our mental health, the massive floor to ceiling windows opening out to 180 degree views of the Harbour really worked wonders to alleviate any claustrophobic feelings one might have being cooped up indoors for a week. Service is immaculate. From the reservations team, to the front desk, concierge on the phone, and especially the (limited!) times staff come into physical contact with us - big shout out to Holly Cheung who helped us out on both Day 1 and Day 7 - they are always cheerful, empathetic, responsive and unobtrusive. No better place to do quarantine in our opinion.…
After nearly 3hrs of running through the gauntlet of checks at the airport and the bus ride, I was warmly greeted by Regina at the front desk who was lovely. Although it was late she also arranged a hot meal for me. The service at One-Eight-One is very good and for me that makes the difference. Very attentive and super responsive (sometimes requests were met within minutes!). Quality of the meals are good although ordering a la carte is better. The room was well equipped and the views amazing. Some minor issues were the chair for the working desk was not that ergonomic for those needing to work during quarantine. Also, a more robust dishwashing sponge and tea towels for drying plates and cutlery would have been ideal and a separate bin for recycling of the all the plastic waste.…
Very attentive and helpful with food allergies. I had a great view of the ocean. Room was comfortable. Very nice place to quarantine. Would like to have tried it as a regular stay. Kudos to the dining service staff for their careful attention to ingredients in meals and their ready offer of alternatives.
Stayed with Family for 7 days quarantine. Excellent service. 3 delicious meal each day with 3 choices each. Service staff was discreet, polite, efficient. Particularly one staff Ah Ho - he was prompt with our deliveries. Could discern his sunshine smile behind his mask. A great place to stay, bonding with family with piece of mind.
I had a wonderful experience at the One-Eight-One. Every staff member I encountered, from the valet to the check- in to the delivery staff were delightful and eager to help! Thank you! Will recommend to all my friends.
Even as a quarantine hotel, the level of care and hospitality provided by the team makes you feel as though lift were normal. Views are great, location is good, super clean, service is top notch. Small things such as provision of large bottles of water make a difference. There is a one-stop shop service button which is convenient for ordering room service or other requests. All requests have been responded to quickly and worth reiterating how pleasant and supportive the staff all have been. I would recommend the hotel whether for quarantine or normal travel venue.