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Hotel COZi Oasis

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No.443 Castle Peak Road, Kwai Chung, Hong Kong 852 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (130)
Room & Suite (58)
Dining (15)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel COZi Oasis
Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#215 of 806 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Set amidst Hong Kong’s bustling urban landscape in Kwai Tsing district, Hotel COZi‧Oasis offers chic guestrooms and suites with free WiFi. Added to the convenience, the property provides free shuttle bus service to Kwai Fong, Lai Chi Kok and Tsim Sha Tsui. Hotel COZi‧Oasis is around a 7-minute walk from MTR Kwai Hing Station, while Hong Kong International Airport, Hong Kong Disneyland and Asia World Expo are around a 30-minute drive away. The hotel’s comprehensive facilities allow guests to keep up the exercise routine at the fully-equipped gym, get a time-out at the delightful Grazzi Garden or experience a rejuvenating journey at Spa. International cuisine and buffet are offered at the all-day dining restaurant. COZi Lounge is a restaurant and bar coming with an Art Deco interior design.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Highchairs available
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Vending machine
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Spa
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air purifier
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Walk-in shower
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese

Location

Full view
50Car recommended
Grade: 50 out of 100
27Restaurantswithin 1 km
4Attractionswithin 1 km
73Reviews6Q+A3Room tips
Traveller rating
  • 21
  • 27
  • 17
  • 1
  • 7
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Wong C wrote a review Jul 2020
4 contributions
The room is clean. Cleaning staff are friendly and cheerful. Table or desk is definitely required inside the room as it is very difficult to work or have meals without one. Feels a bit sad when eating on bench and next to my luggage.
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Date of stay: July 2020Trip type: Travelled on business
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Response from Benny Yan, Marketing at Hotel COZi Oasis
Responded 30 Jul 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
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Joey HK wrote a review Apr 2020
1 contribution
I had stay at Hotel Cozi Tsuen Wan (Oasis) multiple times due to Hotel Cleanliness and good room size. With the current Covid 19 situations, I have back to back video conference meetings on daily basis, normally Hotel WiFi is good and stable, I had no issue with it for my past 40+ stays at all. Just that after a recent room move, there is little issue at the room that I newly moved to, my video conferencing meetings was interrupted. I had reach out to Front Office Kenton to share my difficulty about WIFI issue, Kenton had reach out to IT team and advise me couple of things to attempts to see if WIFI issue can be resolve, he also check with on the WIFI status at night, since the issue still exists. Kenton had record down my issue to next shift team member to further follow up. On next Morning, FO member Stella had reach out to me to follow up with my WIFI issue and advise me had hold another room for room move for me, due to I was having video conference Meeting ( using my mobile data) n not able to proceed a room move at that moment. I had request Stella to help me to Get a LAN cable for me to attempts some other solution for the data network issue. Stella had well follow up with my request and also reach out to me again if the internet connection been improve, she had also confirm with me again if I prefer to proceed a Room Move which she had already hold a Room for me. Overall I am very impressed with Hotel Staff’s professionalisms, they went far and beyond to assist guest’s need and well follow up with matters that not resolve at the spot. The shift hangover item/issue is well being follow up, believe that credit goes to Front Office And Hotel Management as well.
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Date of stay: April 2020Trip type: Travelled solo
1 Helpful vote
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Response from Benny Yan, Marketing at Hotel COZi Oasis
Responded 23 Jul 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
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Tom91609160 wrote a review Apr 2020
1 contribution
I booked Cozi Deluxe and the room is larger than I expected, but it's quite a dirty room with visible molds and dusts. I don't want to get too harsh on the hotel during this hard time, but the hotel is running at minimum staffs with many services and lounges stopped. The hotel lobby is quieter than a library, which is understandable at this period, hopefully they can get through this because I see potential in this hotel, I will certainly give them another try once everything back to normal.
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Date of stay: April 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 23 Apr 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
Read more
hermycheung wrote a review Feb 2020
London, United Kingdom12 contributions1 helpful vote
My partner and I stayed in this hotel for 8 days because of the Chinese New Year. to visit my family. but we didnt have a good experience at all. The location is bad, Its located between the industrial buildings, the industries workers are working at the day time, and there have lot of rubbish around the back entrance we also saw rats running around the building at night. Then, the room, the room is not what I'm expecting from the pictures and the reviews which it shown on the website. My room is very small and the bed or the bed sheet made us having an allergy reactions, our body and legs are itchy during the time we stayed. we told the front desk officer for solution, but they can only be able to ask the lady to change the bed sheet for us. The service from the front desk was fine, I didnt expect that much from them after the bed sheets incidence. But the house keeping service made us a bit annoying because she mostly have to call in our room and ask for the time when we are going out. I understand she has a job to do, but please be understanding we are on jetlag, and also on hoilday, we will be very happy to sleep as much as we want. Overall, very disappointed with this hotel and we will not come back again for our next hoilday
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 8 Feb 2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
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Marvick5520 wrote a review Dec 2019
Toronto, Canada178 contributions71 helpful votes
Great value for the price. The room is larger in size than most hotel rooms in Hong Kong or Asia. Missing is a built in closet or table. Good boutique hotel for the basics. The breakfast is good...be sure to pay for it in advance. Service from cleaning staff is great & room is clean Just be warned that room xx16 for each floor could have wifi dead spot. The central heating system only works for for air condition - so best if you visit in hotter months as you have to turn off the air condition to get the room warmer.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Don't choose room # 16 & ask for higher floor
See more room tips
3 Helpful votes
Helpful
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Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 5 Dec 2019
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,
Read more
Previous
PRICE RANGE
US$31 - US$128 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKwai Tsing / New Territories / Kwai Fong
NUMBER OF ROOMS
583
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Frequently Asked Questions about Hotel COZi Oasis
Which popular attractions are close to Hotel COZi Oasis?
Nearby attractions include Kwai Chung Plaza (1.2 km), Panda Place (1.2 km), and Guandi Temple (1.0 km).
What are some of the property amenities at Hotel COZi Oasis?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel COZi Oasis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel COZi Oasis?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel COZi Oasis?
Yes, a parking garage is available to guests.
What are some restaurants close to Hotel COZi Oasis?
Conveniently located restaurants include Little Mario's Pizzeria, Mabao Cart Noodle, and TamJai SamGor Mixian (Kowloon Commerce Centre).
Are there opportunities to exercise at Hotel COZi Oasis?
Yes, guests have access to a fitness centre during their stay.
Does Hotel COZi Oasis have an airport shuttle?
Yes, Hotel COZi Oasis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel COZi Oasis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel COZi Oasis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel COZi Oasis?
The staff speaks multiple languages, including English and Chinese.