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Harbour Grand Hong Kong

3,600 reviews
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Traveller (2388)
Room & Suite (1095)
Dining (294)
Overview
  • Excellent53%
  • Very good34%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“fortress hill”(259 reviews)
“the club lounge”(252 reviews)
“oil street”(52 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
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Offers from Harbour Grand Hong Kong
Special Offer: 35% OFF BOOK DIRECT OFFER
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,600)Write a Review
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2,887 results
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1,518
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277
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1,518
950
277
90
52
Show reviews that mention
All reviewsfortress hillthe club loungeoil streetle restauranttop floorbuilding workbuilding sitenorth pointbooked a club roomglass wallstar hotelmetro stationfantastic hotelrain showeroctopus cardpublic transportvictoria park
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1 - 5 of 2,887 reviews
Reviewed 2 days ago via mobile

Second time here and as before staff were most helpful and rooms very nice. Could do with a better tourist map of HK is my one main criticism, the hotel is barely on the map they gave us. Bar is a bit pricey but the...More

1  Thank PAnn57
Response from GaryC_HGHK, Manager at Harbour Grand Hong KongResponded 2 days ago

Dear PAnn57 Thank you very much for sharing your experience in TripAdvisor! I am very glad that your recent stay was enjoyable and thank you for the feedback regarding our hotel tourist map. We will certainly include your valuable opinion in our next improvement review....More

Reviewed 2 days ago via mobile

I book my room 6 months in advance for my daughter's birthday and I was really disappointed. Slow check in and endless check out, I know it was Chinese New Year but put the staff required to handle plenty of customers. At the check in,...More

Thank Vincent D
Response from GaryC_HGHK, Manager at Harbour Grand Hong KongResponded 2 days ago

Dear Vincent D Thank you very much for sharing your experience in TripAdvisor! I am very sorry to read that some aspects in our services did not meet with your expectation particularly the check in and out was slow and and the minibar handling. It...More

Reviewed 2 days ago via mobile

We had a club room which was excellent. The service was attentive and friendly,excellent snacks drinks could probably make an evening meal out of the buffet if you wanted. Room was comfortable excellent shower and bath although you had to be careful getting in shower...More

Thank Nana N
Response from GaryC_HGHK, Manager at Harbour Grand Hong KongResponded 2 days ago

Dear Nana N Thank you very much for sharing your experience in TripAdvisor! I am very glad that your recent stay was enjoyable in particular our services in Harbour Club Lounge. The exclusive privileges of our Harbour Club indeed well received by many guests as...More

Reviewed 3 days ago via mobile

I booked this hotel for 4 nights. We arrived at 5.00am in the morning told by reception to wait till 2.00pm until a room was available or pay for a room. Not offered any refreshments or breakfast, told to go and wait upstairs in the...More

Thank RMUNSHI232
Response from GaryC_HGHK, Manager at Harbour Grand Hong KongResponded 3 days ago

Dear RMUNSHI232 Thank you for sharing your experience in TripAdvisor. I am sincerely sorry to read that you were not entirely satisfied with your stay in January. As I am very concerned on your comment and would appreciate if you could please contact me directly...More

Reviewed 4 days ago

Stayed here en route to Australia and also on return.After going to their sister hotel in error (Kowloon) we were so pleased to have a really nice room with brilliant views. The MTR (Fortress Hill was around the corner giving perfect access to places in...More

Thank Chinaplate1
Response from GaryC_HGHK, Manager at Harbour Grand Hong KongResponded 3 days ago

Dear Chinaplate1 Thank you very much for sharing this great review in TripAdvisor! I am very glad that your recent stay was enjoyable in particular our services in Harbour Club Lounge and our team member Emille. I wish to take this opportunity to thank you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Shuttle Bus Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$170 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Hong Kong
#33 Romantic Hotel in Hong Kong
#37 Family Hotel in Hong Kong
#50 Luxury Hotel in Hong Kong
#55 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$170 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Hong Kong
#33 Romantic Hotel in Hong Kong
#37 Family Hotel in Hong Kong
#50 Luxury Hotel in Hong Kong
#55 Business Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2388)
Room & Suite (1095)
Dining (294)
Pool & Beach (91)
Amenities (48)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Craigt1983
10 February 2018|
AnswerShow all 9 answers
Response from GaryC_HGHK | Property representative |
Dear Craight198 Thank you for your message. A valid credit card is necessary to present upon check-in to obtain a pre-authorization as deposit for incidental consumption and hotel bill signing privilege. Cash or foreign... More
0
Votes
Emeraldeva
8 January 2018|
AnswerShow all 3 answers
Response from GaryC_HGHK | Property representative |
Dear Emeraldeva Thank you for your enquiry. We do have a glass panel in all our bathroom however there is an electric curtain that you may adjust to your preference, giving you full privacy once you are in the... More
1
Vote
maentwo
5 January 2018|
AnswerShow all 3 answers
Response from GaryC_HGHK | Property representative |
Dear Maentwo Thank you for your enquiry I am pleased to inform you that our Concierge team will be pleased to assist you with any recommendation and direction. I would suggest you to approach our Concierge Desk at anytime... More
0
Votes
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Room Tips
"As far as we are aware all rooms have harbour view although some rooms will have a sort of side harbour view..."
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"Definitely pay the extra for the club rooms"
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"Harbour View...but will obviously cost more."
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"Go high if at all possible."
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