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Horizon Suite Hotel

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Horizon Suite Hotel
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24 Reviews from our TripAdvisor Community

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Showing 17: English reviews
London, United Kingdom
Reviewed 12 December 2016

We stayed here recently for over a year and a half. First, it is remarkably good value for money compared to local hotel or flat prices. Second, it is clean and well maintained: I disagree with the negative reviews below. Third, the front desk are helpful and always responded well to our queries and requests - service was good, and...

Thank uktraveller t
Reviewed 12 October 2016

I was shocked by this hotel. We stayed short term 6 months. And it's such a pain. The Hotel does not help guests, but they hold on to Hotel Rules and everything you ask, they said It's their Hotel Policy/Rules. If Toilet Bowl is choked, it's Guest's fault -- either you have thrown toothpick in, or too much toilet paper...

1Thank Tan E
Hong Kong, China
Reviewed 12 September 2016

I've lived in this hotel with my wife and teenage daughter for a couple of months now and I'm impressed. The views from the harbor facing apartments of the harbor and hills in the distance are fantastic. The proximity to the waterfront promenade and cycle tracks is ideal and the hotel facilities must have been upgraded in the last couple...

Thank Dumbledore2
Hong Kong, China
Reviewed 12 July 2015

After signing contract for 3 months, they delay availability of the room by 3 days as they say they must re-furbish and clean from the previous tenant. But when we moved in, furnature was old, floor was dirty, internet connection and aircons did not work and are smelly. It's a service appartment without any service or a joke of a...

5Thank jens257
Reviewed 5 December 2014 via mobile

Located in a very nice view. But, interior design is old. Recently no hot water in a sudden while the coldest weather in HK, since the last 2 days still not yet fixed. Water is yellowish from the water tap. Tge washing machine in unit also got problem, no matter how many ways you tried to clean the machine, clothes...

7Thank Yuen Wah L
Bergen, Norway
Reviewed 28 November 2014

I stayed here for six months while working at The Chinese University of Hong Hong. Though across the bay, getting to the university is very easy. It is also just a few minutes to the local train. And all you need for shopping. There is a small gym and a nice outdoor pool. I don't mind coming back.

5Thank Reisende935
Kuala Lumpur, Malaysia
Reviewed 7 August 2014

It has a such relaxing and calming atmosphere to come home to after a tiring exhilarating typical hustle and bustle of the Hong Kong metropolis. My room appropriately overlooks the beautiful mountains and it gives that serenity that compliments a cup of coffee and snacks. It is advisable to request for the room with the killer view whenever possible. A...

Thank izreinjj
Hong Kong, China
Reviewed 2 May 2014 via mobile

In a follow up to my review a few months ago, I am pleased to report remarkable improvements in the services and guest courtesy in this amazing hotel. More improvements in the way the staff interact with the guests is needed. A kind nod, a friendly smile and a gentle "hello" from the staff will go a long way in...

3Thank ebbynewman
Hong Kong, China
Reviewed 24 January 2014 via mobile

It's so ironically sad that such an amazing location has such a poorly managed hotel. With the extraordinarily beautiful water front and mountain views rolled into one, its a shame that the hospitality and staff training in guest relation is so appalling and third grade. I live here since the last 5 months and as the other commentators mentioned here...

1Thank ebbynewman
Reviewed 8 September 2013

1. I complained about the awful footstep noice of the upstair local kids to the reception staff many many times but nothing has changed. Nothing. 2. Everyday I can see some ticks at the washroom. Of course I complained it but the staff said "The ticks also appears at other rooms but we can't do anything." 3. The swimming pool...

10Thank gingerale777

27 photos of this hotel

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  • Pool
Things to do
  • Pool
In your room
  • Air Conditioning

Additional Information about Horizon Suite Hotel

Address: No.29 29 On Chun Street, Ma On Shan, Sha Tin, New Territories, Hong Kong, China
Region: China > Hong Kong
Also Known As:
Horizon Hotel Hong Kong
Horizon Suite Hotel Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Horizon Suite Hotel staff and other travellers.
3 questions
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Questions? Get answers from Horizon Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the water and half way up (floor 6-10) as you'll get a view of both the swimming pool and the harbor / hills.”
 of 5 bubbles Dumbledore2, 12 Sep 2016 | Read review
“Just not stay in this place”
 of 5 bubbles jens257, 12 Jul 2015 | Read review
“High up and facing the bay. That's much better than the back.”
 of 5 bubbles Reisende935, 28 Nov 2014 | Read review
“1.mountain room view”
 of 5 bubbles izreinjj, 7 Aug 2014 | Read review
“They treat guests are idiots(水鱼)then crazy chops!”
 of 5 bubbles 384bs, 6 Aug 2013 | Read review
5 of 5