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The Upper House

Pacific Place, 88 Queensway, Hong Kong, China
Name/address in local language
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hong Kong Park
    0.4 km
  • 5 star hotel
  • Free Wifi
Reviewed yesterday
Simply amazing!
During my girlfriend birthday trip to Hong Kong, I chose The... more
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1,981 Reviews from our TripAdvisor Community

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Showing 1,724: English reviews
Hong Kong, China
Reviewed yesterday NEW

During my girlfriend birthday trip to Hong Kong, I chose The Upper House for our stay since many of my friends recommend that this is the best house for unique experience. Their reputation is well deserved! Besides the luxurious and spacious room, I was really impressed by those unexpected service from Guest Experience team. After I made my reservation, I...

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Helpful?
Thank Kevin194999
tokyo
Reviewed 3 days ago NEW

I stayed here 3 days. Greys Cafe service and food quality is to kill for. Just perfect on all fronts ~ need more be said. Concierge and hotel staff from cleaners to front desk ~ Best in Hong Kong by a country mile. I had a broken suitcase picked up and fixed by Cathay. The front desk did all teh...

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Helpful?
Thank aussietoday
Reviewed 1 week ago NEWvia mobile

During my honeymoon trip to Hong Kong, I decided to stay in this hotel and it was really worth it. The luxurious setup and warm welcome is breathtaking and I felt really at my house. The hotel located near the pacific shopping mall (cross the street). The daily breakfast located on the top floor is ok (you choose from fixed...

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Helpful?
Thank Green M
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled to read about your Honeymoon celebration at "Our House" and that you like our design and warm welcome as well as our location. Please do not hesitate to contact me directly if I...

Doha, Qatar
Reviewed 1 week ago NEWvia mobile

We spent 4 days at the "house" that we will hardly forget. Upperhouse is everything you need when traveling: spacious room, extremely clean, amazing view, great food & beverage services including free snacks and drinks in the room, amenities, a great restaurant Cafe Gray for breakfast lunch and dinner, friendly and very polite staff, excellent customer service. This hotel is...

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Helpful?
Thank Roberto G
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. It was a delight to read your kind words about "Our House" and that you enjoyed our rooms, views and Cafe Gray Deluxe. We look forward to welcoming you back in the future. Please do not...

Cabarete, Dominican Republic
Reviewed 1 week ago

We travel extensively and have a friend who recommended the Upper House. It is right in the center and the architecture is very attractive - modern. We were upgraded to one of the corner suites which has a bathroom larger than our bedroom at home. The food and ambiance in the restaurant (which is on the top floor overlooking HK)...

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Helpful?
Thank Jack M
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled to read you kind words about "Our House" and we are delighted that you liked our design and rooms as well as the food and ambience at Cafe Gray Deluxe. Please do not...

Sydney, Australia
Reviewed 1 week ago

Stayed with my partner for 3 nights and from the moment we walked in the door we felt like we were staying at a home away from home. We were upgraded to a fabulous harbour view suite, which was breathtaking and very carefully thought out. We didn't really want to leave the room! The bar and restaurant are both very...

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Helpful?
Thank sue b
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are delighted to be your home away from home and that you enjoyed our Harbour View Upper Suite as well as the views from Cafe Gray Deluxe. Your kind words regarding Emily, Kristina, Chrissie and...

New York City, New York
Reviewed 1 week ago

Two friends and I recently traveled to Hong Kong for New Year's Eve and decided to treat ourselves to a stay at The Upper House. Without a doubt, this is one of the best properties in the world. From the simple yet luxurious guestrooms, to the amazing restaurant on the 49th floor with stunning views of the harbor, this hotel...

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1Thank _aarena787
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. It was a delight to read about your time at "Our House" over New Year's Eve and that you perceive us as one of the best properties in the world. Thank you for your kind words...

Reviewed 1 week ago via mobile

My favourite hotel in Hong Kong. The architect designer has done a marvellous job in transforming an office building setting into the most comfortable hotel. Love its bathroom+dressing+toilet, separated and yet inter-connected, with tiny see-through details. It is luxury redefined---one feels so at ease here!

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Helpful?
Thank Wongsheungyu
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled that "Our House" is your favourite hotel in Hong Kong and that you love Andre Fu's design. Please do not hesitate to contact me directly if I may assist with any reservation here...

Apo
Reviewed 1 week ago

This is the only hotel I consider staying at when visiting Hong Kong. The location is fantastic, right in the midst of Pacific Place shopping center and only within about a 10 minute walk from Central and everything to do there. The subway is literally beneath the hotel. The service is fantastic, I'm never disappointed by the level of personal...

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Helpful?
Thank Horst L
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. It was a delight to read your thoughts about "Our House" and that we are the only hotel you consider when visiting Hong Kong. Your kind words about Yvonne and Germone have been passed on with...

London, United Kingdom
Reviewed 1 week ago

In today's world, for a seasoned traveller, it's not just the hotel rooms or lobby, but the service which really sets apart a hotel. Although there was a little mix-up at the beginning of the stay, the rectification and attention thereafter was impeccable. Seeing how service reacts to a complaint or a mishap, is often an indication of the service...

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1Thank Forgoton
Marcel T, General Manager at The Upper House, responded to this review

Many thanks for having taken the time to share your positive feedback about your recent stay at The Upper House with the tripadvisor.com community. We are thrilled to read your thoughts on your stay at "Our House" and your kind words about our attentive, customer focused service as well as the design of our rooms. We are delighted to be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury. ... more   less 

Additional Information about The Upper House

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: $728 - $1,197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Upper House 5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Ctrip TA, Agoda, MrandMrsSmith, Travelocity, Booking.com and Jetsetter so you can book your The Upper House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Upper House Hotel Hong Kong
The Upper House Hong Kong
Hotel Style:
#1 Romantic Hotel in Hong Kong
#1 Business Hotel in Hong Kong
#1 Luxury Hotel in Hong Kong
#2 Family Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Upper House staff and other travellers.
8 questions
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Questions? Get answers from The Upper House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the their restaurant, Cafe Gray Deluxe as well. I had great dinner time there.”
 of 5 bubbles Kevin194999, 23 Jan 2017 | Read review
“Everything good here..no bad rooms..from bottom to top its all good!”
 of 5 bubbles aussietoday, 21 Jan 2017 | Read review
“The views from the rooms are amazing. Since it's brand new, all rooms are great.”
  • panoramic view - not my best attempt
  • the other part of the bathroom
 of 5 bubbles 388JackM, 16 Jan 2017 | Read review
“Book a harbour view room.”
 of 5 bubbles sueb291, 15 Jan 2017 | Read review
“Make sure to check when they have complimentary yoga classes on the lawn.”
 of 5 bubbles _aarena787, 14 Jan 2017 | Read review
5 of 5