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Hotel ICON

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5,459 Reviews from our TripAdvisor Community

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Showing 4,344: English reviews
UK
Reviewed 29 December 2015 via mobile

Spent Christmas Day in Hong Kong on route to the Philippines and decided to splash out on a harbour view room at the Icon. The room was spacious, comfortable and incredibly well equipped with a great bathroom and a view to die for. Requested a high floor and were given a room on the 27th, right at the top. The...

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Helpful?
1Thank dbottomley
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear dbottomley, I hope you had a great Christmas and New Year holiday. I am delighted to learn that you enjoyed your stay with us at ICON, and especially enjoyed the magnificent harbor view from the room. It is indeed very rewarding to be known as one of the best hotel. Do let me know if I may personally assist...

Tel Aviv, Israel
Reviewed 29 December 2015

Nice, spacious, modern rooms. Mini bar at no extra cost, wi-fi as well! The staff efficient, pleasant, willing to help. Fantastic breakfast (the bakery corned the best I ever seen in a hotel). Will stay there when in Hong Kong again.

Review collected in partnership with this hotel
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Helpful?
Thank mg15031957
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear mg15031957, Your generous compliments on the room, breakfast and my team are much appreciated. Thank you so much for writing us such a lovely review. I will definitely pass on your compliments to our Pastry team. We look forward to your return to Hotel ICON. Feel free to get in touch with me should I can be of any...

London, United Kingdom
Reviewed 29 December 2015

We recently spent 4 days in Hong Kong and stayed at Hotel ICON. We were hesitant at first as the map showed that it was located some distance from the convenience of the main MTR lines (TST and TST East are approximately a 20 and 15 minute walk away respectively). Nevertheless, the stellar reviews swayed us and we decided to...

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Helpful?
1Thank esquire84
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear esquire84, Thank you so much indeed for choosing us for your stay in Hong Kong. I am so pleased to read that my team has not let you down. Indeed we are belonged to the Hong Kong Polytechnic University, our missions are to pioneer new hotel experience and to genuinely inspire talent. We could not wait till your next...

Jakarta, Indonesia
Reviewed 29 December 2015

Fabulous, this is the word that can describe my experience in this hotel. located in Tsim Sha Tsui area near the avenue of star (15 minute walk or 3 minute by hotel shuttle) and lots of shopping area add advantage of this hotel. My family (2 children) visit this hotel on Aug 2015, as usual we always find hotel which...

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Helpful?
Thank Afif83
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Afif83, I could not thank you enough for taking the time and effort in writing us such a detailed and lovely review. It is fantastic to read that you and your family had a great stay experience at ICON. Handy smartphone is definitely one of the top favorites of all guests. Please do not hesitate to contact me directly...

New Delhi, India
Reviewed 28 December 2015

The best hotel I have ever visited till my life. On top of everything, be it room service, cleanliness, breakfast, rooms and the views from the room. If you want to have a great view of beautiful Hong Kong try to have rooms on the floors above 15 floor. I stayed 2 twice in this hotel and never get disappointed!...

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Helpful?
Thank arunima0702
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear arunima0702, I could not be happier to hear such high praise of the hotel. Thank you so much for your continuous support to Hotel ICON. Your generous compliments on room service, cleanliness, breakfast and the room are much appreciated. Please do not hesitate to contact me directly should I can be of any further assistance. Sincerely General Manager Richard...

Cairo Governorate, Egypt
Reviewed 28 December 2015 via mobile

We are there in the honeymoon. The city is awesome and very nice. We had very good time here. The only problem was the hotel service. The stuff is not helpful we just came from other hotels in different cities and we are now experiencing the relative deterioration regarding the service of this hotel in every different aspect. I assume...

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Helpful?
Thank Seif K
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Seif K, Happy Honeymoon once again from me and my team. I am regret to read that your stay experience with us was not up to expectation. It would be great if you could share with me in further details on the service aspect that you mentioned. Should you wish to discuss with me regards the matter, do write...

Fremont
Reviewed 27 December 2015

This is a top notch service hotel in comparison to Ritz Carlton, Four Season, Lotte and Shangri-la to name a few. Everything about the room is exceptional. The hotel is four years old and the speed internet is a plus, very fast. One can't find another hotel with this type of service in HK. The location is a little far...

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Helpful?
Thank allisonTFremont
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear allisonTFremont, What a wonderful review! I could not be more proud of the team to have received such compliments. It is fantastic to be known as the best hotel in Hong Kong. Many thanks for sharing your stay experience with us all. Do let me know if I may personally assist with any future reservation. Sincerely General Manager Richard...

Shanghai, China
Reviewed 25 December 2015

We landed at Icon by chance: totally disgusted with our first night at the hotel of a major chain whose name starts with Sh......, we found this in the neighbourhood - a revelation! From the moment we got out of the taxi, they impressed us: enthusiastic, cheerful staff with a nothing-is-too-much attitude; comprehensive, modern facilities, a light, airy room with...

Review collected in partnership with this hotel
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Helpful?
Thank Martin B
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Martin B, I am so sorry to hear about your first night in Hong Kong was not up to expectations. It is our great pleasure to be the turning point of your trip and have made it a memorable one. I will definitely pass on your kind words to Thomas. Feel free to get in touch with me directly...

Berlin, Germany
Reviewed 25 December 2015

Especially the extremely friendly staff made us feel special and more than just welcomed. The view to the harbour is amazing, but also the room itself, the stylish bathroom and of course the rooftop pool were stunning!

Review collected in partnership with this hotel
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Helpful?
Thank AndreasBerlin10779
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear AndreasBerlin10779, It is great to read that you felt more than welcomed and special during your stay with us at ICON. We love to care and we care to love. Many thanks for taking time in writing us a review. Please do not hesitate to contact me directly should I can be of any further assistance. Sincerely General Manager...

Reviewed 24 December 2015

Just perfect, service amazing, food amazing, concierge very helpful, free internet and a free handyman that gives you free international and local calls+ free internet. Free minibar. It was a perfect experience in everyway

Review collected in partnership with this hotel
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Helpful?
Thank Mohammedxxx
Richard_Hatter, General Manager at Hotel ICON, responded to this review

Dear Mohammedxxx, It is great to know that you are satisfied with all aspects of your stay with us at ICON, from the food, internet, Handy smartphone, complimentary mini bar, more importantly services we provided especially from our concierge team. We look forward to have you back in the near future. Feel free to get in touch with me directly...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 

Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $327 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Ctrip TA, Orbitz, Hotwire, Travelocity, Cheap Tickets, Priceline, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel ICON reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel ICON Hong Kong
Hotel Style:
#2 Romantic Hotel in Hong Kong
#3 Spa Hotel in Hong Kong
#4 Luxury Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#8 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ICON staff and other travellers.
89 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are surely great!”
, 25 Apr 2017 | Read review
“Harbour view rooms totally worth it.”
Schumie2209, 24 Apr 2017 | Read review
“Club 80 suites are well laid out and excellent value for HK - only 1 per floor book early”
Dvernau, 22 Apr 2017 | Read review
“Harbour view rooms provides stunning views of Victoria Harbour and the city”
DongJ_13, 22 Apr 2017 | Read review
“club 36 harbour view”
mustlovehotels, 21 Apr 2017 | Read review
5 of 5