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The Mercer Hong Kong

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The Mercer Hong Kong
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481 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

Its my second time to HK and i must say this hotels' location, price and room quality made it the best stay yet! This is the first time I've stayed in a hotel that gives you a free phone to use on your stay with data so you can hotspot your line all day without roaming charges. this is bloody...

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Thank ashdotcom79
Makati, Philippines
Reviewed 5 days ago NEW

We were all booked here and my stay was wonderful. The hotel was in good condition. Rooms were really great. Big Rooms and they even provide a mobile phone to use for calls and data. I was surprised that all the drinks in the room refrigerator is included. There was even a Nespresso Machine. It's location was great and near...

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Thank rrs425
Gold Coast, Australia
Reviewed 1 week ago

Convenient to almost everything. 2 min to MTR station, buses and trams are all very close. Plenty of eateries. Shops are everywhere. Buffet breakfast was good quality and plenty of varieties. Staff were helpful and friendly.

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Thank suem4321HK
Geneva, Switzerland
Reviewed 1 week ago

Highly recommend this place. We really enjoyed, everything there : staff, room , location. Only the breakfast quality was average. The cell phone provided was also a very nice add, very helpful to discover HK !

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Helpful?
Thank Yan P
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

Tokyo, Japan
Reviewed 2 weeks ago

Solid business hotel. Easy walk from Hong Kong station airport train. Several organic shops and organic restaurant one block away - delicious food. Metro one block and good grocery store and several good premium coffee shops.

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Thank beorganic1
Louis T, General Manager at The Mercer Hong Kong, responded to this review

We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.

Vienna, Austria
Reviewed 3 weeks ago

What a nice hotel inmidst one of the "nicest" areas in Hong Kong! We just loved our short stay at the Mercer. We got upgraded, hat a wonderful, smart and relatively spacious apartment with goodies like free mini bar, a mobile phone at your disposal (!!), very good breakfast, a phantastic view and really nice stuff. Recommended!!

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Helpful?
Thank dagmar-on-tour
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

We came here for a few days for a birthday trip. The trip itself started a little stressful, with the loss of one of our passports. The front staff was so kind and understanding and really helped us trouble shoot. Luckily, it was found at the airport within 24 hours of landing. After a hike with a friend that lives...

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Thank CMG1999
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for your compliments about our hotel during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

Beaconsfield, United Kingdom
Reviewed 4 weeks ago

Hong Kong is not the cheapest of places and this hotel in Sheung Wan is just a walk from Central and much more reasonable than many of the bigger hotels. Located amongst local shops and businesses, you do feel you're experiencing the local culture. The main pluses are: lovely and helpful staff, free mini bar stocked with soft drinks and...

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Helpful?
Thank Christine S
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Mercer Hong Kong. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

Sheffield, United Kingdom
Reviewed 31 October 2016

Free mini bar is good but what is better is the handy phone with free Wi-Fi that you can take out with you and also free phone calls, amazing! Room was nice, breakfast good. Hotel is in a good location, near to Soho and the trains and the ferry port.

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Thank Y4556ZWsuzanneh
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

Bridgend, United Kingdom
Reviewed 25 October 2016 via mobile

The hotel is amazing value for money, each room is a suite. You get a free mini bar and breakfast. The breakfast in different today we had bacon sweet corn and chicken. They also do boiled eggs and cereal. The staff are really helpful, nothing is to much trouble. The Mtr is at the end of the street and its...

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1Thank h5dunlop
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for your compliments about our hotel during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

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Staying in Sheung Wan

Neighbourhood Profile
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 

Additional Information about The Mercer Hong Kong

Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Region: China > Hong Kong > Sheung Wan
Price Range: $241 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mercer Hong Kong 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
The Mercer Hotel Hong Kong
The Mercer Hong Kong
Hotel Style:
#50 Business Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#77 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Mercer Hong Kong staff and other travellers.
14 questions
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Questions? Get answers from The Mercer Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location, Good Service”
 of 5 bubbles rrs425, 5 Dec 2016 | Read review
“Kitchenette was not fully equipped. There was a microwave oven and some crockery and cutlery but not enough for 2 settings. A big doona was a bit too much for the weather. Air conditioner had to be turned on all the time and it's too noisy.”
 of 5 bubbles suem4321HK, 30 Nov 2016 | Read review
“High floor, Bed was GREAT !”
 of 5 bubbles beorganic1, 20 Nov 2016 | Read review
“One bedroom apartment gives you room to move”
 of 5 bubbles Yossi05, 8 Oct 2016 | Read review
“Ask for a higher floor and a view. I don't believe they have views of Victoria Harbor but we had a cool view of the city looking west. ”
 of 5 bubbles heatherlQ3527FH, 20 Sep 2016 | Read review
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