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Citadines Mercer Hong Kong

Ctrip.comUS$131*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$299*
US$131*
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Citadines Mercer Hong Kong
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514 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines Mercer Hong Kong
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Showing 463: English reviews
Utrecht, The Netherlands
Reviewed 15 April 2015

I stayed here for five nights in March 2015. The hotel (or rather, serviced apartments) is modern, clean and furnished to a high standard. The location is ideal for Central, with the popular destinations of Soho and LKF being no more than 5-10 minutes walk. The rooms are spacious and for what you get they are good value. However, I...

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Helpful?
2Thank Mark B
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for taking time to write and to share your feedback with us, which is necessary in order for us to improve our levels of service and operational standards. I am very sorry to learn of a series of incidents you experienced during your recent stay at our hotel. Please accept my sincere apologies for the shortcomings....

Highland Park, Illinois
Reviewed 7 April 2015

The hotel was just perfect. The rooms are new. The bathrooms are very modern. The location was close to shops and the MTR. There was a free mini bar. The breakfast was a simple, but good. I look forward to staying there again.

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Helpful?
1Thank deereJanet
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Once again, thank you for your support and we looking forward to welcome you back in the near future.

Guangzhou, China
Reviewed 5 April 2015

I really enjoyed the days I spent at the Mercer. I stayed in a lower level room and didn't have a great view, but the comfort of the room was awesome. The breakfast could be better, but it was free so I can't complain. Also, i had great wifi speed. Fastest that I have ever had in HK. The location...

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Helpful?
Thank Sara L
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you for staying at The Mercer Hong Kong.We are pleased that you enjoyed your overall stay with us. We had shared your feedback regarding the breakfast to our team for follow up. Looking forward to welcome you back.

Heemstede, The Netherlands
Reviewed 3 March 2015 via mobile

This 'boutique' hotel has nice rooms, small living / kitchen area, small bedroom with proper bed and small but well designed bathroom. Indeed all small but clever designed. Good value, including simple breakfast and wifi. Great location for weekends, close to Soho and Central.

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Helpful?
Thank MvdK01
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for your valuable comment. We were delighted to learn that you enjoyed your stay with us. From all of us at The Mercer Hong Kong, we look forward to welcoming you back in the near future.

UK
Reviewed 2 March 2015

We stayed here for one night over CNY after moving out of our serviced apartment. We had one of the 1 bedroom suites. It was fantastic! Very large room (for HK) and easy to find from the MTR. Lots of nice bonuses like a free mini bar and a free smartphone in the room which we were able to take...

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Helpful?
1Thank Twizbe
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to learn that you enjoy our new smartphone and free minibar in room. Receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. We look forward to welcome you back again.

Reviewed 25 February 2015

Stayed 2 nights in the one bed suite which was amazing . Location of hotel was fantastic with MTR very close and some good local bars. Only down side was that the breakfast was limited in choice and food that was offered were all luke warm . Overall would still stay in the hotel again cos the rooms and location...

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Helpful?
1Thank AnaL1982
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We are sorry to hear of your disappointment with the breakfast quality during your recent stay with us. I have shared your feedback with the concern departments for immediate follow up. Thank you very much for your feedback and looking forward to welcome you back.

Keystone, Colorado
Reviewed 16 February 2015

I enjoyed a two night weekend layover in Hong Kong before a meeting in China. I selected this hotel based on other reviews and location. I was very pleased. The staff was excellent and friendly and had plenty of helpful suggestions. The room was large - I had a low floor, so did not have a view, but the room...

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Helpful?
2Thank Ken F
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for staying with us and we hope you had a good weekend in Hong Kong. We are pleased that you enjoyed our new handy phone which allows you to stay connect with friends and family. Kindly be informed that fresh juice are available at the corner of the breakfast lounge. Besides, we also noted your comment...

Melbourne, Australia
Reviewed 15 February 2015

We stayed 6 nights. Had breakfast for 2 included in our room rate. We stayed in the 1 bed room apartment, the largest in their portfolio. Our room was on the 23rd floor and we had a good view of the apartments around (!) as well as those in Mid levels (welcome to HK!). The apartment was well furnished but...

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4Thank aussiegirl14
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Kindly note that induction cooker, cutlery & utensils are available upon request. We do hope you had a great time in Hong Kong and looking forward to see you again.

Stockholm. Sweden
Reviewed 7 February 2015

I regularly stay at the Mercer while visiting Hong Kong. Good value for money, and the location close to both the Macau/Shenzhen Ferry terminal and SoHo is optimal for me. Quiet rooms despite the central location. Larger rooms with Hong Kong standards, most of the rooms at mini suites, and it is not uncommon to be upgraded to such when...

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Helpful?
Thank MrWalker
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for your valuable comment. It was our pleasure to be your preferred hotel in Hong Kong. We had noticed your comment for our breakfast and pool. Due to the limitation of the building design, we are not able to have a bigger swimming pool. However, we hope you enjoy our complimentary mini bar and the new...

Los Angeles, California
Reviewed 6 February 2015

First time in Asia and had a great stay at The Mercer. Excellent room with great WiFi. Friendly, helpful staff. The morning breakfast was delicious. No room service but markets, restaurants, and convenience stores (7-Eleven) are super close. Easy walk to SoHo and other attractions. I would definitely stay here again.

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Helpful?
1Thank BradMcMillen
Karen F, Manager at Citadines Mercer Hong Kong, responded to this review

Thank you very much for your valuable comment. We were delighted to learn that you enjoyed your stay with us. We hope that you had a wonderful trip in Asia for your first time. From all of us at The Mercer Hong Kong, we look forward to welcoming you back in the near future.

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11/06/2017 12/06/2017
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Staying in Sheung Wan

Neighbourhood Profile
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Citadines Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 

Additional Information about Citadines Mercer Hong Kong

Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Region: China > Hong Kong > Sheung Wan
Price Range: $186 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Mercer Hong Kong 4*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Hotwire, Ctrip TA, Cheap Tickets, Expedia, Priceline, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Citadines Mercer Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong
Hotel Style:
#49 Business Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#87 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Mercer Hong Kong staff and other travellers.
14 questions
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Tokyo, Japan

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Questions? Get answers from Citadines Mercer Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent quality of my stay”
ericcC8952KY, 8 May 2017 | Read review
“Higher the better”
hugem_13, 13 Mar 2017 | Read review
“Room comes with HANDY mobile device where you can easily unplug it from the charging station and bring it out whilst you sight see. It comes with free local calls and even international calls to certain countries and data to surf for travel recommendations. Really great for travellers !”
sapphire77, 11 Jan 2017 | Read review
“Good Location, Good Service”
rrs425, 5 Dec 2016 | Read review
“Kitchenette was not fully equipped. There was a microwave oven and some crockery and cutlery but not enough for 2 settings. A big doona was a bit too much for the weather. Air conditioner had to be turned on all the time and it's too noisy.”
suem4321HK, 30 Nov 2016 | Read review
5 of 5
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US$131* /night
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Prices are for 1 room, 2 adults
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