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JW Marriott Hotel Hong Kong

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Traveller (1339)
Room & Suite (505)
Dining (143)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Ideally situated in the bustling Admiralty district in central Hong Kong, the exceptional location and impeccable connectivity easily make JW Marriott Hotel Hong Kong the perfect home base for your journey to Hong Kong. From your arrival at the airy lobby of our 5-star luxury hotel to residing at one of the 608 elegantly appointed and refurbished non-smoking rooms and suites, we continue to exceed expectations with warm and inviting settings, and attentive and intuitive services. A well-equipped Executive Lounge and a newly elevated JW Marriott Ballroom are available to further elevate your stay and event experience, while a myriad of exceptional and diverse food & beverage venues provide plentiful options for gourmands to explore. A stone’s throw away from all the major tourist and business destinations, the hotel atop Pacific Place Mall is seamlessly connected through the city’s Mass Transit Railway system for you to discover what Hong Kong has to offer.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
Contact
Pacific Place, 88 Queensway SAR, PRC, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport26 km
Shenzhen Airport54 km
Admiralty3 min
Wan Chai9 min
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2,671Reviews
1,578Photos
58Q+A
100Room tips
Traveller rating
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  • 28
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Popular mentions
Hotel is acceptable for business travels but with its large size, lacks an intimate and personalized experience. Stayed here for a week on a business trip. Convenient location in pacific place. Its attached directly to the shopping mall. Hotel itself is a bit dated but generally
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Stayed here for 4 nights in May 2018 and compared to a newer JW property like the one in Indianapolis this JW is very outdated and in need of a lot of renovation. The location is good and the pool is nice but the rooms are very uninspiring and the restaurant and bar even less
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Response from jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong
Responded 2 days ago
Dear NYCSteve73, Thank you for expressing your thoughts on Trip-Advisor regarding your recent stay at JW Marriott Hotel Hong Kong! I am disappointed to see from the survey that we did not meet your expectations during your stay in regards of the age of our room. Please accept our sincere apologies and rest assured your comments will be escalated to our hotel management and we will look for ways to enhance our guest’s experience. However I am glad to learn that you loved our swimming pool and found our hotel location convenient. I look forward to welcoming you back to the JW Marriott Hotel Hong Kong. If there is anything I can do for your next stay with us, please feel free to let me know. Best Regards, Jave Cheung
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Somewhat of a date hotel that’s located in Pacific Place. Took the train in from the airport and it was a 10 minute taxi ride from Hong Kong station. Was upgraded to a deluxe room given Bonvoy status, good to see it works. Had a city/hill view which was fine. Only issue was
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Response from Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong
Responded 3 days ago
Dear DyanK, Thank you for choosing to stay with us at the JW Marriott Hong Kong and for your loyalty to the Marriott Bonvoy Program. We were pleased to read that you found transportation options to the hotel from the International airport easy to navigate and the location of the hotel ideal for your needs. We appreciate your honest and candid feedback as with the comments from our guests gives us the opportunity to further refine our hotel's facilities and services. We look forward to welcome you back again in the future and if we can be of any further assistance please feel free to contact us. Highest Regards, Benjamin Graham
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Pros: 1) Being connected to the Pacific Mall is a huge advantage of staying here. You don't have to go outside to find good restaurants, cafes, and shopping. Same goes for the Admiralty MTR station. 2) I held a meeting at the hotel, and the entire staff I encountered from start
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Response from Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong
Responded 5 days ago
Dear SCSCSC11111, Thank you for the wonderful review from staying with us at the JW Marriott Hong Kong. It was great to learn that you enjoyed the hotel's location, which many of our guests find exceptionally convenient for their needs. Thank you for the compliments of the associates in making your meetings successful and it is a pleasure to know that you found them to be friendly and professional. We look forward to having you as our guest again in the future and of we can be of any further assistance please feel free to contact us directly for assistance. Highest Regards, Benjamin Graham
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Great location as the property is connected to Pacific Place Plaza. Rooms have been updated so everything is quite new and clean. Connecting rooms made the stay more enjoyable as the kids were able to run back & forth. This was our 3rd visit to the hotel and after the SPG &
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Response from Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong
Responded 5 days ago
Dear raseac88, Thank you for choosing to stay with us again at the JW Marriott Hong Kong over the Chinese new year holidays. We were delighted to know that you enjoyed another wonderful experience with your family and the connecting rooms were a added benefit for your family to stay together. For access to the Executive Lounge, after the benefit updates on February 14th of this year access to the Lounge is now only available to Platinum and above members. Thank you for your loyalty to our hotel and also staying loyal to the Marriott Bonvoy program. If we can be of any further assistance for your next stay please feel free to contact us directly. Highest Regards, Benjamin Graham
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123456101
It could. Our room with just one king for 2 adults was very spacious with a gorgeous Mountain View. If into shopping, you’ll luv the hotel and Pacific Place!!
0 votes
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Are there cafe or other breakfast options around the hotel within walking distance?
Yes in Pacific Place there is several dining venues as well as great local dim sum shops all within walking distance of the hotel. Close by we also have Wan Chai which many different restaurants to choose from.
1 vote
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Taxi! Taxi in HK is very economical and easy!!
0 votes
Do they have WIRED (not wireless) internet access in the guest rooms?
Do they have WIRED (not wireless) internet access in the guest rooms?
Yes they do.
0 votes
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12345612
"higher room, better view"
"Club Lounge Rooms is a MUST!"
"High floor rooms have great views"
"Rooms facing the bay - wonderful view!"
"High level harbour view"
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12345620
PRICE RANGE
US$301 - US$656 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott hong kongmarriott hong konghong kong marriott
LOCATION
ChinaHong KongHong Kong IslandTai Fat Hau
NUMBER OF ROOMS
608
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