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Marco Polo Hongkong Hotel

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#71 of 712 Hotels in Hong Kong
Certificate of Excellence
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Marco Polo Hongkong Hotel
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2,555 Reviews from our TripAdvisor Community

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Showing 1,854: English reviews
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Taipei, Taiwan
Reviewed yesterday NEW

Very good location next to Star Ferry terminal in Kowloon side of the harbor. Amazing view of HK Island, particularly evening time. Nice lobby lounge bar with many very good bourbon and rum. I learned a lot about rum!

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank tim_dearborn
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear tim_dearborn, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Port Lincoln, Australia
Reviewed 2 days ago NEW

travel agent selected this hotel and we weren't disappointed. The staff were really helpful and friendly and the checkin/checkout quick and efficient The hotel is conveniently located on waterfront of Kowloon

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Margaret H
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Margaret H, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

New Plymouth, Taranaki, New Zealand
Reviewed 2 days ago NEW

Fantastic location as well as service - we arrived to be upgraded into a bigger room as they were doing renovations to the building - the pool was unavailable but that was due to the renovations we weren't to worried about that. check in was quick and easy lots of staff on hand to help, and some spoke very good...

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Helpful?
Thank Susan H
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Susan H, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Reviewed 2 days ago NEWvia mobile

The Good: Awesome duty managers trying to solve our issues (i.e. Room upgrade). Excellent service. A great variety of food at breakfast ranging from French (excellent pastry chef: pain, croissant, pain au chocolat, viennoiserie, etc...), middle eastern to Japanese. The bad: The internet connection is very weak in rooms. Terrible coffee in breakfast (I recommend to take tea). Fruits in...

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Helpful?
Thank Psychoneuro
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Psychoneuro, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Please accept our apologies for the shortcomings. Kindly rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. We hope we can continue to have your...

Luxembourg City, Luxembourg
Reviewed 3 days ago NEW

Nothing you should worry, will be much better after the renovation. Good location indeed and staff were very helpful. I cannot tell you more as I only take rest during my business trip. Recommended to all!

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank SKPHK
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear SKPHK, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Pittsford, New York
Reviewed 3 days ago NEW

Fancy Canton Street in bustling Kowloon, harborside views for sauntering and enjoying, spectacular views of Hong Kong from Kowloon. Convenient location, quiet and impeccable service, an outstanding breakfast buffet with Indian, Chinese, Japanese, Korean and western favorites.

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Helpful?
Thank BZT
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear BZT, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Wellington, New Zealand
Reviewed 3 days ago NEW

Stayed 3 nights on a business trip in a Continental Club Queen room. Great staff and service, especially from Club staff. Rooms are tired and dated but clean and serviceable, plus location is great for access to shops and public transport.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank davidjN7939IF
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear davidjN7939IF, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your...

Sydney, Australia
Reviewed 3 days ago NEW

Hotel is currently undergoing renovations and is noisy week days fro 9:00am. Pool is also currently unavailable. Leave plenty of time for check-in, as my experience was queueing time was greater than 1 hour.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank H8518SMwilliamd
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear H8518SMwilliamd, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the check-in service and also the pool being closed due to the ongoing renovation works in the hotel. We sympathize with your disappointment and hope you...

Raleigh, North Carolina
Reviewed 4 days ago NEW

This is a very comfortable hotel for a westerner. It has excellent facilities and is located in an excellent location. Unlike some other hotels in Asia, the air conditioner always works in these hotel rooms. Many hotels in China turn off their room air conditioner during the winter months. This hotel has not during my stays.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank leonsigmonm
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear leonsigmonm, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Copenhagen, Denmark
Reviewed 4 days ago NEW

I found good service from Staff in any matters: At restaurants, in chcek in/out. I find Marco Polo Hong Kong Hotel as avery good location in walking distance to a lot of acctractions. Marco Polo Hanog Kong Hotel has an excellent Breakfast and buffet.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank michaellK8016SF
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear michaellK8016SF, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. Hotel note: In our effort to continually provide a top quality environment for our guests at Marco Polo Hongkong Hotel, a hotel exterior upgrading programme will be carried out in phases, from Mondays to Saturdays between 9am and 6pm, with expected completion in the second quarter of 2017. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $274 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#65 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No view but there was construction work being carried out. Minor issue only”
 of 5 bubbles X3653ZImargareth, 22 Mar 2017 | Read review
“Hotel is currently undergoing renovations and is noisy week days fro 9:00am. Pool is also currently unavailable. Leave plenty of time for check-in, as my experience was queueing time was greater than 1 hour.”
 of 5 bubbles H8518SMwilliamd, 21 Mar 2017 | Read review
“The bed has a very firm mattress. Some people might find it not as comfortable as I did.”
 of 5 bubbles leonsigmonm, 20 Mar 2017 | Read review
“Get a deluxe harbour view if possible. ”
 of 5 bubbles simonjonathan, 17 Mar 2017 | Read review
“Had a standard Continental Club room which was very comfortable.”
 of 5 bubbles johnmauricek, 7 Mar 2017 | Read review
5 of 5