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Marco Polo Hongkong Hotel

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#61 of 701 Hotels in Hong Kong
Certificate of Excellence
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2,420 Reviews from our TripAdvisor Community

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Showing 1,769: English reviews
Melbourne, Australia
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 3 days ago NEW

Understand that there are 3 Marco polo hotels so you have to know exactly which one you are going to at the airport. The limousine service from the airport, while it is nice, and has internet, costs 800 HKD, while a taxi is more like 250. Firstly they did not tell us when booking that the hotel was undergoing a... More 

Helpful?
Thank ronl1
Seoul, South Korea
1 review
Reviewed 3 days ago NEW

it is very nice and good service everything. but the blackfast is not too good du to not veriery. Normaly the hotel stay is forginer. in my case is taste is good but not is special thing.! if i againe, i wana to do to improving this. thanks.

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank yongjael985
Milan, Italy
Level Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 days ago NEW

Back to Marco Polo HK after few months and once again I found it as one of the best hotels in HK. Let me recommend the Continental Club, the two top floors, with a dedicated lounge for breakfast - loos like a lunch! - afternoon tea break and "aperitivo" - looks like a dinner! And of course you can enjoy... More 

Helpful?
Thank GalaDinner
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear GalaDinner, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Level Contributor
7 reviews
7 hotel reviews
Reviewed 4 days ago NEW

Not the newest hotel but still great experience. Staff throughout are faultless. Stayed multiples of times and never felt any less then warmly welcomed by all. Rooms are large, very large for Hong Kong and of course spotlessly clean with a great bed and highest quality linen. Food is also very good but there are endless choices all within 5... More 

Helpful?
Thank 822gazzap
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Gazza P, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to... More 

cebu
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

hotel room (continental lounge access) it is spacious, enough for my toddler to play, king sized bed, lots of amenities staff/service: excellent staff, they assisted us upon entering the door until we get to our room vian , who processed our checked in gave stickers when my infant was starting to have tantrums. kudos to vian! price: worth it considering... More 

Helpful?
Thank Amelia M
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Amelia M, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about your service... More 

Makati, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

Cleanliness, service and room size are top notch. Their Head Concierge, Mr. Tony Lo is the best! Was looking for a car part for my Jaguar while on holiday in Hong Kong, and Googling for parts sellers did not help. Thought of asking the concierge for help. I just gave them the parts number in the morning before heading out... More 

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank Lorbeer321
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Lorbeer321, Greetings from the Marco Polo Hongkong Hotel. Thank you for being a loyal patron of Marco Polo Hotels and for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.... More 

Queensland, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

Our four night stay at the Marco Polo did not start off well. We arrived around 3pm Hong Kong time. The area outside the hotel was extremely busy and the main hotel lobby was the same. We were shown to reception for,check in but mentioned that we were booked for the continental club. Maybe they need to identify this as... More 

Helpful?
Thank shaz767
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear shaz767, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your service experience upon your arrival fell short of your expectations. Our front line associates should have been more proactive to explain the exact location of the check-in counter for all... More 

Rheinfelden, Germany
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Hotel is very clean, Big rooms, very friendly staff, good food, with nice viel over the Harbour, but.. Very noisy due to undergoing Renovation.... And also due to this, we less opportunity to have a good sight - We had to keep the curtains closed.... Breakfast Buffet with Rich assortment, but a Little bit too expensive...

Helpful?
Thank 8tina2015
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear 8tina2015, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you encountered with the noise disruption in your room from the ongoing renovation works during your recent visit. With regards to your comment about the breakfast price, although it... More 

Bangkok, Thailand
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 week ago

In terms of Location, one word "Perfect". Located right next to all the shopping stores and great restaurant. I stayed in a Superior Suite, the room was spacious and divided into 3 spaces, living area + Dress area + Bedroom area. Room was clean and tidy. As I was on a business trip, I had to used my laptop all... More 

Helpful?
Thank souppyfanatix
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear souppyfanatix, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

Sydney, Australia
Level Contributor
3 reviews
Reviewed 1 week ago

clean, great customer service but the are undergoing renos so a bit noisy. Breakfast cost a bit expensive for what you get but room service was good food and presented well. Would recommend this hotel

Review collected in partnership with Marco Polo Hotels

Helpful?
Thank johannan851
Thomas_Salg, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear johannan851, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be... More 

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Chinese, Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $319 - $791 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ctrip TA, Cheap Tickets, Travelocity, Priceline, Odigeo and Agoda so you can book your Marco Polo Hongkong Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#57 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept a room on the 18th floor as there is a staircase from the 17th. Go for the king size bed, it is a bigger room.”
 of 5 bubbles ronl1, 1 Dec 2016 | Read review
“Room @ the Continental Club”
 of 5 bubbles GalaDinner, 30 Nov 2016 | Read review
“The Twin Superior is the best bang for the buck for a holiday stay, since you'll be out most of the time anyway: very spacious, comfy beds, free coffee, a useful electronic safe, your own refrigerator, a bathtub..and an umbrella ;-) ”
 of 5 bubbles Lorbeer321, 27 Nov 2016 | Read review
“Ask for a view to the Harbor. It is a really great view!”
 of 5 bubbles 144andreasa, 22 Nov 2016 | Read review
“Although a bit small in the Harbour View , it was worth it because just right for us couple. And the surprise was worth it. They made sure it will not be known by my wife. From the time i checked in they gave me a signal already that they are doing their best. ”
 of 5 bubbles marcangelesn, 22 Nov 2016 | Read review
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