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Mandarin Oriental, Hong Kong

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5 Connaught Road Central Central, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$263
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US$263
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Free cancellation until 30/04/22
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Expedia.comUS$357
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (5104)
360
Panoramas (77)
Room & Suite (1612)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 55 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Chinese, Japanese and 1 more
5106Reviews27Q+A100Room tips
Traveller rating
  • 4,436
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  • 13
Time of year
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Popular mentions
HY L wrote a review Yesterday
Hong Kong, China38 contributions5 helpful votes
+1
I stayed in a room which overlook the status square and the view was great, especially at night. The room was well furnished and the bed was super comfy. The food for in room dining great especially the dish served from Mandarin bar+grill. Breakfast at clipper lounge was also wonderful with an array of choices. As the stay was to celebrate my daughter’s 8-year-old birthday, the staff has arranged her a birthday cheese cake. They also arranged child amenities swiftly. My daughter enjoyed the stay very much. Staff was super caring and had great attention to details from front desk, house keeping and restaurants. They had made my stay like home.
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Date of stay: January 2022Trip type: Travelled with family
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Fiona C wrote a review 22 Jan
3 contributions1 helpful vote
+1
I booked a MO staycation package to celebrate my mum’s birthday🎂. I would like to thanks everyone from the Guest Relations team that makes our stay super memorable 🥰. Especially Bonita from GR, she prepared all the cake, decoration, card and flower for us - super thoughtful and considerate, my mum is thrilled with all the surprise. Also Zoe and Alyss from the reservation team! They were the one who wrote us emails and make sure we have a smooth arrival. Our best experience would be checking in with Vera, she is very professional, friendly, and she also showed us around the amenities in the room. We are definitely coming back again 🤗.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear Fiona C, Thank you very much for visiting Mandarin Oriental, Hong Kong for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an overall enjoyable experience with us, appreciated our service and recognized Bonita, Zoe, Alyss and Vera. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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Anthony wrote a review 20 Jan
1 contribution
Thank you for the heart-warming experience during my stay. Room was arranged as requested to a nice view and with baby amenities. I very surprised they concerne my baby safety and make some protection in different area. Staff Bonita have a excellent service to introducethe room and she ready a ball pit for my kid. Although no dining in provided, I loved the in-room dinning experience as well. I want to thank all the staff who served us during the stay. I look forward to coming back soon. Thank you
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Date of stay: January 2022Trip type: Travelled with family
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded yesterday
Dear anthonyclip, Thank you very much for visiting Mandarin Oriental, Hong Kong for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an overall enjoyable experience with us, appreciated the dining experience and our service, recognized Bonita. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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Wing Ng wrote a review 19 Jan
5 contributions2 helpful votes
Thanks for giving me a excellent birthday, it was surprise to open the door! Thanks Bonita Cheung, helping me to decorate the room, and preparing some delicious deserts. Unfortunately, due to the government policy , we couldn’t enjoy the dinner buffet, wish all the best when I come next time.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear Wing0212, Thank you very much for visiting Mandarin Oriental, Hong Kong for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an overall enjoyable experience with us, appreciated our service and recognized Bonita. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
Simone wrote a review 18 Jan
7 contributions3 helpful votes
As titled, a stay with close to zero complaints and full of praises. Everything was great except when night duty manager Jerome rejected my request for candle and matches for the simple purpose of a birthday celebration. Whilst his reasoning was sound initially, he couldn’t respond appropriately nor reasonably to further probing. His brash and heck care attitude made the conversation even more distasteful. Otherwise it would have been a perfect stay. Check in service was excellent. Amenities had an oriental touch. Meals were good. All staff except one had been professional.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 4 days ago
Dear bloodyannoying, Thank you very much for visiting Mandarin Oriental, Hong Kong for taking the time to share your generous compliments on TripAdvisor. We have duly noted your feedback after your recent stay. Please accept our humble apologies for any inconvenience caused. This is by no means characteristic of the type of service we like to give our guests and kindly rest assured all of the issues highlighted in your survey response will be reviewed and corrected and appropriate actions taken to ensure a similar situation does not occur again. Apart from the above, I am delighted that you had an enjoyable stay with us and greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. With Best Regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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PRICE RANGE
US$359 - US$595 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, hong kong hotel hong kong, mandarin hong kong, hong kong mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
499
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Frequently Asked Questions about Mandarin Oriental, Hong Kong
Which popular attractions are close to Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.3 km), Hong Kong Pub Crawl (0.4 km), and Central (0.3 km).
What are some of the property amenities at Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Hong Kong?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Oriental, Hong Kong?
Conveniently located restaurants include Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, SOMM - The Landmark Mandarin Oriental, and Man Wah.
Are there opportunities to exercise at Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Hong Kong have airport transportation?
Yes, Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Hong Kong located near the city centre?
Yes, it is 0.2 km away from the centre of Hong Kong.
Are any cleaning services offered at Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.