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Mandarin Oriental, Hong Kong

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Mandarin Oriental, Hong Kong
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2,448 Reviews from our TripAdvisor Community

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Showing 1,945: English reviews
Chapel Hill, North Carolina
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 October 2014

I recently spent a week in Hong Kong for work, and was lucky enough to stay at the Mandarin Oriental. As most know, the jet lag and time difference one experiences in traveling from the U.S. to Hong Kong is pretty severe. As a result, I've always found myself awake at odd times. On top of that, my schedule leaves... More 

Helpful?
Thank Robert D
Singapore, Singapore
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2014

I have stayed at the Mandarin Hotel in Hong Kong twice. Last May 2013 for a birthday celebration and again at Christmas of the same year. The best breakfast item is the air whipped yogurts, I could have eaten it for breakfast, lunch and dinner. Superior service, outstanding ambience and with the Chinnery best bar for me in Hong Kong.

Helpful?
1 Thank SaBailie
JSHongKong, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear SaBailie, Thank you very much for your fantastic comment and we are glad to hear that you enjoyed your birthday and Christmas celebration at Mandarin Oriental, Hong Kong. We are also delighted to hear that you liked the dining experiences at Clipper Lounge and The Chinnery. We look forward to welcoming you back to our hotel soon. Yours sincerely,... More 

Dubai, United Arab Emirates
Level Contributor
122 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 October 2014

Absolutely loved everything about this hotel, starting from the door man, reception staff, lobby, the room and the excellent service. Didn't get to go to any of the restaurants except the lobby cafe for breakfast which was great. The hotel is really well located and close to many attractions to visit. Loads of places to shop in the area as... More 

Helpful?
1 Thank JoJo_1310
JSHongKong, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear JoJo_1310, Thank you so much for giving us a fantastic review. We are glad that you enjoyed your stay and the breakfast experience at Café Causette. We look forward to welcoming you back to Mandarin Oriental, Hong Kong soon. Yours sincerely, Aqua Chiu Social Media & E-commerce Manager Mandarin Oriental, Hong Kong More 

Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2014

The moment you walk into the Mandarin Oriental you realise that you have made the right choice, it certainly exceeds all expectations. The level of service we experienced is second to none! We stayed for a total of 7 nights and wish we could have stayed longer. We were picked up from the Airport by the Concierge service provided which... More 

Helpful?
Thank Lance H
JSHongKong, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear Ms Lance H, Thank you so much for your great comments. We are glad that you enjoyed your stay. Delighting you and exceeding your expectations are our duty and passion, and we are thrilled that our colleagues have made your seven-day stay a fantastic one. Allow us to take this opportunity to let you know that complimentary Wi-Fi access... More 

Andover, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 October 2014

Stayed here for 2 nights on a business trip in early October. Room was well supplied and very comfortable. Staff provide superb service and are very friendly and helpful. We stayed while the protests were ongoing at Admiralty so the roads around the hotel were blocked off to traffic but on departure they still managed to get our transprt to... More 

Helpful?
Thank Rafiki_jock
JSHongKong, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear Rafiki_jock, Thank you so much for your great comments. We are glad that you had a comfortable stay. Our team is also thrilled that you appreciated their friendliness as well as flexibility in extraordinary circumstances. Thank you once again for being a loyal “fan” of our hotel. We look forward to welcoming you to Mandarin Oriental, Hong Kong again... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2014 via mobile

One reason I don't live in Hong Kong is I couldn't justify staying at the Mandarin Oriental Hotel. That maybe a bit outlandish a statement but it's how I feel. The relaxation begins as I enter the building. The familiarity of the place is reassuring the staff manage to continue to do the impossible and improve service. My only disappointment... More 

Helpful?
1 Thank Robin H
London, United Kingdom
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 19 October 2014

The Mandarin Oriental in Hong Kong is faultless..we have been "on the road" for 30+ years and this is the best hospitality experience we have ever had!!! The rooms are beautifully appointed and the service is so good it is like the all the staff have a "sixth sense" and seventh, eighth, ninth sense etc etc!! We have been fortunate... More 

Helpful?
1 Thank dspencerstripe
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2014

I will never forget how impeccable the service is. I used the ATM at the Hong Kong shanghai Bank across the street from the hotel on a Saturday. . I pressed the wrong buttons and long story short the machine swallowed my card! All the color drained from my face! I mentioned it to the bank staff who told me... More 

Helpful?
3 Thank Timothy B
London, United Kingdom
Level Contributor
220 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 18 October 2014 via mobile

From the minute you approach the door the Mandarin service kicks in and you are pampered in every way! Amazing service and attention to detail. Wonderful rooms. Ours has a panoramic harbour view. Great location we took a Star Ferry ride our first afternoon which is just a ten minute walk away. Great concierge service too which ensures you make... More 

Helpful?
1 Thank Imogen B
Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2014

I've been fortunate to stay at the Mandarin Oriental in Hong Kong the last few times I've been there on business and the hotel is an absolute oasis in the centre of Hong Kong. As many of the other reviews have pointed out the service sets it apart, with just the right approach to superb customer service without being pretentious... More 

Helpful?
Thank WBW_10
JSHongKong, Manager at Mandarin Oriental, Hong Kong, responded to this review

Dear WBW_10, Thank you so much for taking the time to share such detailed review following your stay at Mandarin Oriental, Hong Kong. It is our pleasure to hear that you enjoyed your experience and are satisfied with various aspects of our facilities and services. Our Café Causette colleagues are also delighted to hear that you particularly enjoyed your meals... More 

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Staying in Central

Neighbourhood Profile
Central
When people think of Hong Kong, most imagine movies with famous skyscrapers dominating the skyline. The area widely known as Central is the major financial hub and entertainment district, which truly lives up to the saying, “work hard, play hard.” Bars stay open late into the night and there just happens to be a street party every weekend. Although everything seems to be operating at lightning speed, Central is full of quiet, hidden gems. Nestled between office towers are wet markets and some of the city’s oldest restaurants dating back to the 1960s. Feeling a bit overwhelmed? Retreat from the crowds by exploring beautifully restored historical buildings and even a green oasis of botanical gardens.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
Official Description (provided by the hotel)
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more   less 

Additional Information about Mandarin Oriental, Hong Kong

Address: No.5 Connaught Road, Central, Hong Kong, China
Region: China > Hong Kong > Central
Price Range: $564 - $1,023 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Hong Kong 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Hong Kong
Hong Kong Mandarin Oriental
Hotel Style:
#2 Business Hotel in Hong Kong
#5 Romantic Hotel in Hong Kong
#7 Family Hotel in Hong Kong
#7 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Hong Kong staff and other travellers.
14 questions
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Questions? Get answers from Mandarin Oriental, Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect they're all OK, none of them face into an airwell, but nor does the building have unobstructed views of the harbour.”
 of 5 bubbles jd828, 4 Dec 2016 | Read review
“as higher as better”
 of 5 bubbles bilderland, 16 Nov 2016 | Read review
“good city & harbour view on upper floors”
 of 5 bubbles ivanwhchui, 15 Nov 2016 | Read review
“Rooms on the high floor harbour view with verandah”
 of 5 bubbles Chiquitta123, 6 Nov 2016 | Read review
“20th floor above”
 of 5 bubbles rangoonr2016, 21 Oct 2016 | Read review
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