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The Excelsior, Hong Kong

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Traveller (1039)
Room & Suite (730)
Storyboard
Overview
  • Excellent36%
  • Very good47%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“dickens bar”(145 reviews)
“causeway bay”(479 reviews)
“world trade”(44 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from The Excelsior, Hong Kong
Special Offer: Complimentary 4th Night
Offers from The Excelsior, Hong Kong
Special Offer: Complimentary 4th Night
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,802)
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2,161 results
Traveller rating
762
978
336
59
26
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LanguageEnglish
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762
978
336
59
26
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All reviewsdickens barcauseway bayworld trademandarin oriental groupegg tartsharbour viewvictoria parkrooftop barexcellent locationbit datedexecutive floortimes squarebusiness triptop floormtr stationbusiness hotelshopping area
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1 - 5 of 2,161 reviews
Reviewed 6 days ago

The hotel was ok. rooms comfy and big enough. can improve on cleanliness of toile. otherwise no other complaints. very conveniently located in causeway bay so easy to walk around to shop! definitely a good area to stay.More

Thank Azreena R
Response from PR_ManagerHKG, 公關經理 at The Excelsior, Hong KongResponded 5 days ago

Dear Azreena R Thank you for sharing with us your stay and where you deem we can improve. For sure we will look into it. We sincerely hope to have another chance to serve you even better in your next visit. Warm regards Wings Mok...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Our first visit to Hong Kong. We were on a visit to Asia to celebrate our Golden Wedding Anniversary, Hong Kong was the last stop on our 3 1/2 week trip. Met at the airport and transported to the Excelsior by private Mercedes limo. We...More

1  Thank BullBozer
Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 3 weeks ago

Dear BullBozer Happy Anniversary! Many thanks for staying with us. We are glad to hear of your enjoyable stay here. Your compliments will sure be a great incentive to us all. We look forward to welcoming you back. Warm regards, Wings Mok Director of Communications

Reviewed 6 days ago

The best part about this hotel is it's location. Located right at causeway bay, adjacent to world trade center. MTR station is on a walkable distance and good cab service to anywhere in hongkong. Within few meters you can get all kind of shops, boutiques,...More

Thank AmitSSS
Response from PR_ManagerHKG, 公關經理 at The Excelsior, Hong KongResponded 5 days ago

Dear AmitSSS We are glad to receive your five-bubble rating which is a great encouragement to everyone of us. We will keep up the good work and ensure your next stay with us is another enjoyable one. Thank you for sharing your good experience here....More

Reviewed 6 days ago

We stayed at the Excelsior for a longer period of time this summer and enjoyed the convenient location very much. Not only is it less than 2 mins away from Cwb mtr station exit D but it also has an amazing view of the water...More

Thank Tara Z
Response from PR_ManagerHKG, 公關經理 at The Excelsior, Hong KongResponded 6 days ago

Dear Tara Z We are glad to know that you enjoyed your stay with us. Thank you for sharing your great experience here. Sincerely hope to have another chance to serve you in the future. Warm regards Wings Mok Director of Communications

Reviewed 1 week ago via mobile

Hotel is clean and tidy with great staff. Rooms a little on the small side, especially if you get put in a corner room! We did and it felt very claustrophobic. Ended up paying extra and upgrading to a harbour view room which was very...More

Thank rmc42
Response from PR_ManagerHKG, 公關經理 at The Excelsior, Hong KongResponded 6 days ago

Dear rmc42 It is great to hear of your pleasant stay with us. Thank you for choosing us. If you come back to Hong Kong again, we hope that The Excelsior is on top of your list. Warm regards Wings Mok Director of Communications

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$192 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Hong Kong
#34 Family Hotel in Hong Kong
#52 Business Hotel in Hong Kong
#60 Romantic Hotel in Hong Kong
#74 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$192 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Hong Kong
#34 Family Hotel in Hong Kong
#52 Business Hotel in Hong Kong
#60 Romantic Hotel in Hong Kong
#74 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1039)
Room & Suite (730)
Dining (179)
Pool & Beach (1)
Amenities (40)
Business Centre & Event Rooms (4)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Michelle Y
5 August 2018|
Answer
Response from Wolfpack_mo | Reviewed this property |
Yes, I believe so!
0
Votes
yopangbv
17 July 2018|
AnswerShow all 5 answers
Response from 706samratb | Reviewed this property |
Yes. You can do that. I used the device mainly for hotspot & maps. But I would recommend not to sign in to your personal email or social media accounts to avoid any data leakage. You never know what information gets stored... More
0
Votes
ccliff5
19 April 2018|
AnswerShow all 6 answers
Response from ayp-1234 | Reviewed this property |
Usually the cruise boat is docked on the Kowloon side of Victoria harbour, so it would be better to stay in hotels on Kowloon side. Hong Kong transport is very convenient and easy to get around, so it is not a big problem to... More
0
Votes
Room Tips
"ask for a room away from the elevator"
abre3873
2 million years ago
Read review
"Ask for a view of the harbour."
423shawnl
2 million years ago
Read review
"ask for rooms with a Harbor view. You won't regret!"
Wolfpack_mo
2 million years ago
Read review
"Harbour view room best"
grahamw435
2 million years ago
Read review
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