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Island Shangri-La Hong Kong

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#11 of 718 Hotels in Hong Kong
Certificate of Excellence
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Island Shangri-La Hong Kong
Island Shangri-La Hong Kong
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1,950 Reviews from our TripAdvisor Community

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Showing 1,510: English reviews
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Reviewed yesterday NEWvia mobile

Beautiful hotel with impeccable service and perfect location on Hong Kong Island. The luxurious decor, incredible service and feel of this hotel is classy, perfect East-meets-West and nostalgic for the "old Hong-Kong." If you are into minimalist, techy, and five-years-is-too-old-for-a-hotel, then this hotel is not for you. (Although, this hotel offers perfect wi-fi service and a phone charger for any...

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Helpful?
Thank Alice C
Kailua, Hawaii
Reviewed yesterday NEW

The room was large, comfortable and impeccably clean. Conference rooms were well appointed and food was excellent. Our son got sick during our visit, and Bianca at the Concierge Desk got us a doctor's appointment and car to the clinic in a flash, then followed up by sending hot tea with honey to our room. We appreciated her prompt and...

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Thank Lisa B
Sydney, Australia
Reviewed 1 week ago

ISL HK is a great place, with caring and compassionate staff who gave our family extraordinary services from front desk to room in beyond our expectation. We would like to come back to ISLHK any time again.

Review collected in partnership with shangri-la.com
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1Thank unis20172017
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear unis20172017, Thank you for your great review. We are very glad to hear about your fabulous stay experience, thank you very much for staying with us and look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Shanghai, China
Reviewed 1 week ago via mobile

With beautiful staggering views, top quality facilities this place would be hard to beat. The care and attention of the staff to their service standards is very apparent. When you call with any request a concern they take it seriously call you back check up on you and make sure it was resolved. I had an issue with some sediment...

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Helpful?
Thank eyecoin
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear eyecoin, Thank you for sharing your feedback with us. I am very pleased to hear that we were able to surpass your expectations and our staff was able to make your stay more delightful. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Perth
Reviewed 1 week ago

The Shangri-La HK Island is a beautiful and charming hotel, with truly amazing views. The Horizon Club Rooms and Facilities are typical of the Shangri-La but combined with some of the most amazing views of Hong Kong, they were superb. The breakfast at the Petrus Restaurant was included in the Horizon Club and was no less than perfect. The gym...

Review collected in partnership with shangri-la.com
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Helpful?
Thank PerthAussieFamily
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear PerthAussieFamily, I am absolutely delighted to hear your pleasant stay experience. It is good to know that you had enjoyed our spacious room, views, breakfast at Restaurant Petrus, Horizon Club Lounge and service. We look forward to welcoming you back soon! Best regards, Franz Donhauser General Manager

Sarasota, Florida
Reviewed 1 week ago

This hotel was incredible. A beautiful location and everything you would expect in a luxury hotel. The staff was highly efficient and the restaurants offered you various types of dining. We loved the Japanese Restaurant and compliment Terence, the Assistant Manager on his attentiveness. Also Chloe, the Concierge, was exceptional. We could not fault this hotel. Also loved that it...

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Helpful?
Thank cmb544
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear cmb544, Thank you for taking your valuable time to post your review. I am very delighted to know that you had a wonderful stay with us, and appreciate your compliments about our location, staff and Nadaman. I am sure that Terence and Chloe will be very glad to see your compliments. Thank you very much for staying with us...

London
Reviewed 1 week ago

Simply perfection - I want to fault something, but I can't. It's impossible. I arrived at the Shangri-La after a very long flight and after a rapid check-in, I was in my room. I was greeted with one of the most beautiful views of the peak during sunset and a delightful jasmine & silver needle tea. Suddenly jet lag is...

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Helpful?
2Thank travel_bee_25
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear travel_bee_25, We are absolutely delighted to hear about the wonderful experience and thank you so much for your tremendous support. I am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best...

Fareham, United Kingdom
Reviewed 1 week ago via mobile

Loved our stay here. We were in the club rooms looking over the water which was amazing. The room was beautiful and furnished in a tasteful high end fashion. Chandelier on the ceiling, lovely comfy bed, great bathroom with bath and shower. Spotlessly clean, just a pleasure to return to after seeing the wonders of Hong Kong. Pre arrival we...

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Helpful?
1Thank planetwalking
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear planetwalking, I am absolutely delighted to hear about the wonderful experience on your stay, and am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Steyning
Reviewed 2 weeks ago via mobile

ISL is a long established property and one of the icons within the Group. For us, this was a long overdue return and we had treated ourselves to the Horizon Club floors - not least because I love the view from what is now the Club lounge Conveniently located in Pacific Place in Admiralty, it is linked to directly to...

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Helpful?
1Thank Andrew M
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Andrew M, It is really delightful to hear about your excellent comments about our Horizon Club Lounge, staff service, restaurants, pool and massage facilities. I am also glad to hear that you find our location convenient. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again in the near...

CT
Reviewed 2 weeks ago via mobile

The hotel is a typical large Honk Kong hotel w great service. The hotel has all kinds of nice facilities- meeting rooms, gymnastics and a club. The hotel is a tad dated but that didn't get in my way of enjoying my sray

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Helpful?
Thank rjb826
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear rjb826, Thank you for sharing your feedback with us. I am pleased to hear that you had a good stay with us. We are currently working on our renovation plan and will definitely take note of your feedback. I hope to have the opportunity to welcome you back again in the near future. Best regards, Franz Donhauser General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $487 - $789 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Orbitz, Travelocity, Hotwire, Expedia, Ctrip TA, Booking.com, Agoda, Cheap Tickets, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
“All the rooms are of excellent standard but depends on what kind of view you want.”
pauobr, 27 Mar 2017 | Read review
“City view or harbor view”
Saviotung, 25 Mar 2017 | Read review
5 of 5