Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour.
We are excited to share that in our continuous efforts to elevate the Island Shangri-La experience, we are currently carrying out some refurbishment work in the hotel. While every effort will be made to minimise any inconvenience to our guests, we do expect some noise disturbance from Mondays to Fridays between 9am and 9pm, Saturdays between 9am and 6pm and Sundays between 12 noon and 6pm.
Horizon Club Lounge will be temporarily relocated to the Business Centre on Level 7 and open from 1pm to 6pm daily.
What's more, we will carry out an enhancement project for the Health Club and Spa from January 2022. Our swimming pool will be closed from 2 January and our Health Club will be closed from 15 February 2022. For guests who would like to work out or have a massage during their stay, they can use our mini gym or the massage room on the guest floor.
This was my second time to be in Island Shangri-La, Hong Kong. We had a wonderful birthday with the professional assistance from the hotel, especially Guest Service Team - Gigi and Irene My friend was surprised with the delicious birthday cake and warm blessing prepared by Gigi . Many thanks for her perfect preparation before our arrival. When we were heading to check in, Irene and Sarah sent us a great birthday greeting as well. They care about our experience not only on this birthday tour, but also the previous one. Much appreciate with their service. The room was perfect as always, even though there are in renovation process. For the food quality, unfortunately we could not enjoy the dine-in service this time. However, the in-room dining service was great, regardless of the food quality or the service. For the breakfast, there are plenty of dish we could choose and I do looking forward to the next visit.…
I booked Isalnd Shangri-La for my parents'wedding anniversary celebration, and they said it was a truly wonderful staycation experience. They are warmly welcomed by the team and they even offered my parents a bouquet as a gift!. I booked Executive Suite for them and it was so grateful that they got upgraded to the seaview Suite. The team was incredibly kind and helpful throughout their entire stay, making sure they were always looked after and comfortable. Everything about the hotel is flawless - from design to comfort, They have tried 2 restaurants "Summer Palace"and "Nadaman", the food is delicate and tasty, also the service is very good. I highly recommend staying at Island Shangri-La, I would definitely come back!
I had a staycation with my girlfriend to celebrate anniversary, and we were delighted with the warm and excellent services from the hotel. We've upgraded to the deluxe harbour view room at 54/F to enjoy the extraordinary Victoria Harbour view. Our package included a breakfast buffet. Comparing with other hotels, there were more choices of food and the quality was great. I know that the dinner buffet in Island Shangri is good but we didn't expect that the breakfast was also at such high-quality. Special thanks to the Guest Relations Team (Nicole, Hailey, Irene, Cindy, Sarah, Gigi, Reshma) which brought us a very memorable journey. They prepared flowers and cake to celebrate our anniversary and tailor-made a card with a photo taken with my girlfriend. Thank you so much for your arrangement. We've had several staycations in Hong Kong and Island Shangri is definitely the best in services.…
We have chosen this hotel as a birthday staycation. I booked this hotel only one day before. The hotel responded quickly. They have prepared some birthday decorations on the window which surprised us. We got an upgrade to a better view and we have got a hand written birthday card. Very warm . Thank you very much for the guest relations team especially Cindy to give us late late checkout. Thank you so much. Although we can’t go to Thailand for celebrating birthday, we feel like staying in Thailand Shangri la . We are sure to come back soon. Good breakfast , good Japanese takeaway. Excellent service.
Thank you Nicole Tang from the Guest Relations Team who give us a very good staying experience @ Island Shangri-La including the gift to my kids and the setting in the room. Great services and we can see your heart to us.