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Island Shangri-La, Hong Kong

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Pacific Place, Supreme Court Road, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice

Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour.

We are excited to share that in our continuous efforts to elevate the Island Shangri-La experience, we are currently carrying out some refurbishment work in the hotel. While every effort will be made to minimise any inconvenience to our guests, we do expect some noise disturbance from Mondays to Fridays between 9am and 9pm, Saturdays between 9am and 6pm and Sundays between 12 noon and 6pm.

Horizon Club Lounge will be temporarily relocated to the Business Centre on Level 7 and open from 1pm to 6pm daily.

What's more, we will carry out an enhancement project for the Health Club and Spa from January 2022. Our swimming pool will be closed from 2 January and our Health Club will be closed from 15 February 2022. For guests who would like to work out or have a massage during their stay, they can use our mini gym or the massage room on the guest floor.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Kids stay free
Babysitting
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Chinese, Filipino, Japanese

Location

Full view
100Great for walkers
Grade: 100 out of 100
145Restaurantswithin 0.5 km
26Attractionswithin 0.5 km
3924Reviews22Q+A100Room tips
Traveller rating
  • 3,237
  • 497
  • 102
  • 44
  • 44
Time of year
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Language
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Popular mentions
Chan Kwan Yeung wrote a review 18 Jan
Hong Kong, China1 contribution1 helpful vote
This was my second time to be in Island Shangri-La, Hong Kong. We had a wonderful birthday with the professional assistance from the hotel, especially Guest Service Team - Gigi and Irene My friend was surprised with the delicious birthday cake and warm blessing prepared by Gigi . Many thanks for her perfect preparation before our arrival. When we were heading to check in, Irene and Sarah sent us a great birthday greeting as well. They care about our experience not only on this birthday tour, but also the previous one. Much appreciate with their service. The room was perfect as always, even though there are in renovation process. For the food quality, unfortunately we could not enjoy the dine-in service this time. However, the in-room dining service was great, regardless of the food quality or the service. For the breakfast, there are plenty of dish we could choose and I do looking forward to the next visit.
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Date of stay: January 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 2 days ago
Dear Compassd04712558748, Thank you very much for your on-going support to the Island Shangri-La, Hong Kong and for taking the time to share your review of your recent stay with us. I am so thrilled to hear that our staff members went above and beyond to look after you and your friend so well and to have made the experience such memorable and enjoyable. Your kind remarks can certainly motivate us further in pursuit towards service excellence. I will commend the team, in particular the ones mentioned by name for their exemplary performance. Once again thank you for being our guests and for your invaluable feedback. Needless to reiterate how much we value your continuous support, we look forward to welcoming you back next time for another wonderful experience. Should we be of assistance, please feel free to contact us at your convenience. Best regards, Conor Hadlington, Hotel Manager
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karen wu wrote a review Mar 2021
4 contributions4 helpful votes
Hotel's Favourite
I booked Isalnd Shangri-La for my parents'wedding anniversary celebration, and they said it was a truly wonderful staycation experience. They are warmly welcomed by the team and they even offered my parents a bouquet as a gift!. I booked Executive Suite for them and it was so grateful that they got upgraded to the seaview Suite. The team was incredibly kind and helpful throughout their entire stay, making sure they were always looked after and comfortable. Everything about the hotel is flawless - from design to comfort, They have tried 2 restaurants "Summer Palace"and "Nadaman", the food is delicate and tasty, also the service is very good. I highly recommend staying at Island Shangri-La, I would definitely come back!
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Date of stay: March 2021
Value
Location
Service
3 Helpful votes
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Response from Island Shangri-La Hotel Hong Kong, Other at Island Shangri-La, Hong Kong
Responded 21 Mar 2021
Dear karenw5764, Thank you for your on-going support and for recommending our hotel. It's indeed our pleasure to have your parents to celebrate such special occasion with us and make their whole experience a remarkable one. We will be sure to keep up the good work and would love to have you all back again on many other occasions in future. Yours, Conor Hadlington, Resident Manager
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Gary Kwan wrote a review 17 Jan
3 contributions
I had a staycation with my girlfriend to celebrate anniversary, and we were delighted with the warm and excellent services from the hotel. We've upgraded to the deluxe harbour view room at 54/F to enjoy the extraordinary Victoria Harbour view. Our package included a breakfast buffet. Comparing with other hotels, there were more choices of food and the quality was great. I know that the dinner buffet in Island Shangri is good but we didn't expect that the breakfast was also at such high-quality. Special thanks to the Guest Relations Team (Nicole, Hailey, Irene, Cindy, Sarah, Gigi, Reshma) which brought us a very memorable journey. They prepared flowers and cake to celebrate our anniversary and tailor-made a card with a photo taken with my girlfriend. Thank you so much for your arrangement. We've had several staycations in Hong Kong and Island Shangri is definitely the best in services.
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Date of stay: January 2022
Value
Rooms
Service
Room Tip: Harbour view at high level is great.
See more room tips
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Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear garykwan0402, Thank you very much for staying at the Island Shangri-La, Hong Kong recently and for your time taken to share the review. We are so glad to learn that you enjoyed our heartfelt hospitality and attentive service during the stay. Your kind praise can certainly motivate us further in pursuit towards service excellence. Once again thank you for being our guest and for your invaluable feedback. Needless to reiterate how much we value your continuous support, we look forward to welcoming you back next time to our hotel for another delightful experience. Please contact us at your convenience should we be of assistance. Yours, Conor Hadlington, Hotel Manager
Read more
Kathy Yim wrote a review 17 Jan
Hong Kong, China23 contributions3 helpful votes
We have chosen this hotel as a birthday staycation. I booked this hotel only one day before. The hotel responded quickly. They have prepared some birthday decorations on the window which surprised us. We got an upgrade to a better view and we have got a hand written birthday card. Very warm . Thank you very much for the guest relations team especially Cindy to give us late late checkout. Thank you so much. Although we can’t go to Thailand for celebrating birthday, we feel like staying in Thailand Shangri la . We are sure to come back soon. Good breakfast , good Japanese takeaway. Excellent service.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear kathyftt, Thank you very much for staying at the Island Shangri-La, Hong Kong recently and for taking the time to share your review. I am so thrilled to hear that our staff members went above and beyond to look after you so well and to have made the experience such memorable and enjoyable. I shall certainly pass on your praise to the team and commend them, in particular Cindy for their exemplary performance. Needless to reiterate how much we value your continuous support, we look forward to welcoming you back to our hotel next time for another wonderful experience. Yours, Conor Hadlington, Hotel Manager
Read more
DayTrip265528 wrote a review 16 Jan
1 contribution
Thank you Nicole Tang from the Guest Relations Team who give us a very good staying experience @ Island Shangri-La including the gift to my kids and the setting in the room. Great services and we can see your heart to us.
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Date of stay: January 2022
Value
Service
Sleep Quality
Helpful
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Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear DayTrip265528, Thank you very much for staying at the Island Shangri-La, Hong Kong recently and for taking the time to share your review. I am so thrilled to hear that our staff members went above and beyond to look after you so well and to have made the experience such memorable and enjoyable. I shall certainly pass on your praise to the team and commend them, in particular Nicole for their exemplary performance. Needless to reiterate how much we value your continuous support, we look forward to welcoming you back to our hotel next time for another wonderful experience. Yours, Conor Hadlington, Hotel Manager
Read more
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PRICE RANGE
US$310 - US$454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
island shangri la hotel, hotel island shangri la, shangri la hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
557
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Frequently Asked Questions about Island Shangri-La, Hong Kong
Which popular attractions are close to Island Shangri-La, Hong Kong?
Nearby attractions include Edward Youde Aviary (0.4 km), Hong Kong Park (0.3 km), and Cheung Chau Island (0.3 km).
What are some of the property amenities at Island Shangri-La, Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Island Shangri-La, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Island Shangri-La, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Island Shangri-La, Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Island Shangri-La, Hong Kong?
Conveniently located restaurants include Salisterra, Petrus, and Popinjays.
Are there opportunities to exercise at Island Shangri-La, Hong Kong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Island Shangri-La, Hong Kong have airport transportation?
Yes, Island Shangri-La, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Island Shangri-La, Hong Kong located near the city centre?
Yes, it is 0.9 km away from the centre of Hong Kong.
Are any cleaning services offered at Island Shangri-La, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Island Shangri-La, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.