We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Island Shangri-La Hong Kong

Show Prices
#11 of 716 Hotels in Hong Kong
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Island Shangri-La Hong Kong
Island Shangri-La Hong Kong
Panoramas (84)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,948 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Island Shangri-La Hong Kong
See the most recent reviews
Showing 1,508: English reviews
Hong Kong
Reviewed 18 October 2014

The Shangri-La has been our favourite chain and the island Shangri-La is no different. Competing with three other establishment within a 5 minute walk of each other and having stayed in all four, we think ISL competes with Upper House as the top hotel in the area. Rooms are well appointed and service close to flawless. The only downside is...

 Report
Helpful?
Thank glnomad
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear glnomad, Thank you for considering us as one of the top hotels in Admiralty. We have taken note of your comments and we apologise for any inconvenience you have experienced during your last stay. We look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Surrey, United Kingdom
Reviewed 17 October 2014

Ever had five star billing but three star service? Well, not in the Island Shangri-La in Hong Kong. I've just finished a too short two nights here and would recommend it as a hotel that meets expectations. Ideal for business.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Simon E
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Simon E, Thank you for sharing your experience at our hotel. We are delighted to know to know that we have met your expectations and that you had a pleasant stay. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Bangkok, Thailand
Reviewed 17 October 2014

We have stayed at the J W Marriott many times and decided we must one of the other hotels at pacific place this time. The service experience at the Shangarila was flawless which I find very valuable in Hong Kong, especially on work. Simple requests like extra towels were understood and delivered as urgent orders. The rooms are good sized,...

 Report
Helpful?
Thank Kovit S
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Kovit S, Thank you for sharing your experience at our hotel. We are pleased to know that you had a delightful stay. I trust that our concierge and front office team will be glad to see your compliments. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel...

Manila, Philippines
Reviewed 16 October 2014

Easy location for the lazy shopper because its in Pacific Place and sits on top a train station. Because of this if you play it right you'll never have to leave air conditioning, sometimes a concern in HK. The hotel is quiet, unobtrusive and elegant.

 Report
Helpful?
Thank TingCO
Los Angeles, California
Reviewed 13 October 2014

When you enter the hotel you get stunned from the beautiful lobby. The Staff is great and very professional, as the service. The hotel offers a driver to the airport, really worth: traveling alone, the very professional driver helps to bring the luggages to the check-in and he waits. Good experience.

 Report
Helpful?
1Thank EnBr
essex
Reviewed 12 October 2014

Not the first time we've stayed here but the first time we've had Horizon Club facilities. This hotel must be as close as it gets to perfection; we say that after 35 years travelling worldwide. Island Shangri La is everything you could want from a top hotel and they genuinely care about their guests and go out of their way...

 Report
Helpful?
1Thank eertpit
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear eertpit, Thank you for your kind compliments about the hotel and for regarding us as one of the top and outstanding hotel worldwide. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Manila, Philippines
Reviewed 12 October 2014

I can begin and end this review with: Harbour View And i could have ended it there, if not for the hotel's other outstanding qualities: 1. Good Customer Service - everytime we leave our hotel, we always come back to beds nicely made up, and everything being spick and span. The staff is also very attentive, and on our second...

 Report
Helpful?
1Thank estvanguardia
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear estvanguardia, Thank you for sharing your experience at our hotel. We are delighted to know that you had an enjoyable stay and thank you for your kind comments about our buffet breakfast, room and location. I trust that our guest relations manager Bernadette will be glad to see your compliments. It is indeed our pleasure to take care of...

Ballymena, United Kingdom
Reviewed 11 October 2014

My family and I stayed at the Island Shangri-La in June of this year. They welcomed us with open arms at some hideous hour in the night and made a real fuss of my 3 year old son - who was fractious, at best! We LOVED our stay at the Shangri-La. Service was brilliant and the location was ideal for...

 Report
Helpful?
2Thank ZoeMdS
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear ZoeMds, Thank you for sharing your experience at our hotel. We are pleased that you and your family had a delightful stay and had time to use our facilities. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Sydney, Australia
Reviewed 7 October 2014

The service was of the highest quality. Every staff member was worthy of praise for outstanding service. Our Horizon Club Harbour view room was so good that we could have spent our time simply taking in the sights from the room.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Phillip M
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Phillip M, Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed your stay and the fantastic view from your Horizon Harbour View Room. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Melbourne, Australia
Reviewed 7 October 2014 via mobile

This is still my favourite hotel in Hong Kong. Good spot for the hill side tram up to the lookout point and also for the shopping and night life. The service is fantastic and you can walk directly to the shopping centre of one pacific place via the hotel lobby and to the MTR without having to go outside in...

 Report
Helpful?
1Thank pauly1976
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear pauly1976, Thank you for sharing your experience at our hotel. We are delighted to know that Island Shangri-La Hong Kong is one of your favourite hotel in Hong Kong. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

2,050 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (976)
Viewed
View from Room (79)
Viewed
Hotel & Grounds (154)
Viewed
Room/Suite (198)
Viewed
Bathroom (70)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (72)
Viewed
Pool/Beach Area (17)
Viewed
2:14
Videos (4)
Viewed
Other (377)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1043)
Viewed
Amenities (67)
Viewed
Deluxe Harbour View Room (68)
Viewed
Executive Suite (92)
Viewed
Harbour View Suite (144)
Viewed
Horizon Club Harbour View Room (48)
Viewed
Horizon Club Peak View Room (102)
Viewed
Pool (52)
Viewed
Dining (223)
Viewed
Shangri-La Suite (164)
Viewed
The Hotel (83)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (1)
Viewed
Dining (8)
Viewed
Hotel & Grounds (4)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Admiralty
The Upper House
The Upper House
#1 of 716 in Hong Kong
2,085 reviews
Central
Mandarin Oriental, Hong Kong
Tsim Sha Tsui
Kowloon Shangri-La Hong Kong
Show Prices
Show Prices
Show Prices
Central
The Landmark Mandarin Oriental, Hong Kong
Tsim Sha Tsui
Hotel ICON
Hotel ICON
#4 of 716 in Hong Kong
5,456 reviews
West Kowloon
The Ritz-Carlton, Hong Kong
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: $491 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Hotwire, Orbitz, Travelocity, Booking.com, Ctrip TA, Cheap Tickets, Agoda, Priceline, TripOnline SA, Cancelon and getaroom.com so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
“All the rooms are of excellent standard but depends on what kind of view you want.”
pauobr, 27 Mar 2017 | Read review
“City view or harbor view”
Saviotung, 25 Mar 2017 | Read review
5 of 5