We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Regal Riverside Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Regal Riverside Hotel
Regal Riverside Hotel
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,435 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 968: English reviews
Start your review of Regal Riverside Hotel
 Click to rate
Calgary, Canada
Reviewed 5 days ago NEW

hotel is easy to get to. airport ybus stop just across the street. room is pretty big and space to put your luggage. i had a room facing the river and it was a very nice view indeed. services was very good. the breakfast buffet was HKD 90, if i remember correctly. quite a bit of varieties. but you can't...

 Report
Helpful?
1Thank worldtravellertogo
Foshan
Reviewed 6 days ago NEWvia mobile

Room is very spacious, there's a coffee table and lover's seat. We got caught up with Signal no.10 typhoon so we were stranded in the hotel for 2 days. Lucky there're few restaurant and we particularly like the Italian on ground floor.

 Report
Helpful?
Thank xienlee
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear xienlee: Thank you for choosing Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. We are delighted to learn that you love our room furbishing and enjoyed our dining facilities. We truly hope that you could have visited our OM Spa, a serene place to pamper yourself with the soothing spa treatments during the typhoon day. Thank...

Hong Kong, China
Reviewed 6 days ago NEW

It's the first time we stayed in this hotel. We are platinum members and got upgraded to executive room. Very good service, with lounge access with free breakfast and refreshments (everything about this bit is good except the cold air-con at the lounge). The biggest problem is about the room we got assigned to. It may not be used for...

Review collected in partnership with RegalHotel.com
 Report
Helpful?
Thank Jill S
Skive, Denmark
Reviewed 1 week ago

There is a very bad smell in the hallways. The hotel starts to attend worn. The rooms are worn, and especially the bathroom in need of renovation. There is a very good service from the staff. Breakfast is generally ok. The facilities are generally ok.

Review collected in partnership with RegalHotel.com
 Report
Helpful?
Thank Chinatourfeb
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Chinatourfeb: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are glad to learn that you found our staff helpful but regret that some of our facilities were not up to your expectations. We appreciate your constructive comments which help us greatly in improving our standards. Best regards Peter Chiu

Reviewed 1 week ago via mobile

Family with 5 small children.. stay for 3 nights .. late check in nearly 1 am due to flight delayed.. no one at the counter upon arrival.. need to wait for 3 minutes before someone come to service us at the counter.. Spacious bedroom with beautiful scenery apposite of sha tin river (i guess) that can seen clearly from the...

 Report
Helpful?
Thank ayucibet
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear ayucibet: Thank you for your contribution. We are pleased to learn that you were happy with the room assignment and enjoyed our convenient location. We cannot chase any information about your shuttle reservation to the Disneyland although we have reviewed our booking record and double checked with the Concierge associates. We nevertheless hope that your journey was not ruined....

Ryde, United Kingdom
Reviewed 1 week ago

Our stay was ok but not outstanding in any way. Rooms were clean and staff were pleasant and helpful but the hotel is looking tired and in need of refurbishment. The Patisserie which was open morning through to evening served good coffee and nice fresh fruit + yoghurt - enough to keep us going 'til brunch!! Although classed as 4*...

 Report
Helpful?
1Thank Tricia C
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Tricia C: Thank you for choosing Regal Riverside Hotel and sharing your valuable comments with us. We are glad to learn that you found our staff helpful and our services were to your expectations. Regal Patisserie is a great place for a quick tea break and a full range high tea set is also serving at our Avanti Pizzeria...

Reviewed 2 weeks ago via mobile

Despite being aware it was the week after chinese new year, and expecting service to not be as slick as I would normally expect, a 40' queue to check in was not my idea of a welcome. Nor was the inpolite nature of the staff who didnt even apologise for the delay. Rooms are average for the price paid. Not...

 Report
Helpful?
1Thank Jim S
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Jim S: Thank you for staying at Regal Riverside Hotel during your recent visit to Hong Kong. We are sorry to learn that in some critical areas our services did not meet your expectations. Your constructive comments are well noted and we shall improve where appropriate. We truly look forward to an opportunity of serving you again when we...

Brisbane, Australia
Reviewed 2 weeks ago

In general, the hotel is quite nice but more powerpoints are needed in each room, especially in the bathrooms. The rooms are very nice but soundproofing in each room could be improved as it was quite noisy.

Review collected in partnership with RegalHotel.com
 Report
Helpful?
2Thank lgede1
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear lgede1: Thank you for staying with us and sharing your valuable comments on Trip Advisor. We are pleased to learn that in general, you enjoyed our room environment. Your comments on our in-room furbishing are well noted and we shall review during our upcoming implementation planning. We sincerely hope that otherwise our services were to your expectations and we...

Hnagzhou
Reviewed 3 weeks ago

From the first day to my last day, all aspects of my hotel stay were met and exceeded: friendly and helpful staff, flexible, professional, fine dining and room service. Truly, I am looking forward to returning to the grand hotel soon!

Review collected in partnership with RegalHotel.com
 Report
Helpful?
1Thank QuietFlight1972
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear QuietFlight1972: Thank you for writing a very nice review on Trip Advisor. We are delighted to learn that you had an enjoyable stay with us and our services and facilities were to your entire satisfaction. Your kind compliments really warmed our hearts, all of us at Regal Riverside will continue in our endeavor to maintain our finest standard and...

Hong Kong, China
Reviewed 3 weeks ago

-good facility maintenance (ceiling lamps region in wash room is better to be improved) -20 minutes walk to Shatin Town centre -various styles of restaurants within hotel with reasonable price level -Que time to Check-In > 90 minutes; (may talk & provide advice to customers to improve situation) -many floor areas for Check-In customers were wet & sticky; No action...

Review collected in partnership with RegalHotel.com
 Report
Helpful?
Thank rio66628
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear rio66628: Thank you for staying at Regal Riverside Hotel and sharing your feedback on Trip Advisor. We treasure all valuable comments from our guests, so that we can improve ourselves to cater our customers and strive for continuous improvement. We sincerely hope that your stay with us was a pleasant one and we very much look forward to the...

1,187 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (505)
Viewed
Pool/Beach Area (15)
Viewed
Room/Suite (117)
Viewed
Hotel & Grounds (57)
Viewed
Bathroom (39)
Viewed
View from Room (47)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (6)
Viewed
Other (213)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (601)
Viewed
Amenities (37)
Viewed
Deluxe Quadruple Room (45)
Viewed
Deluxe Suite (75)
Viewed
Deluxe Triple Room (50)
Viewed
Executive Club Deluxe Twin Room with Sofa Bed (52)
Viewed
Executive Club Premier King Room (49)
Viewed
Executive Club Superior King Room (45)
Viewed
Executive Suite (59)
Viewed
Pool (23)
Viewed
Premier Twin Room (48)
Viewed
Prime Deluxe Double Room (45)
Viewed
Superior Twin Room with Sofa Bed (45)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (5)
Viewed
Hotel & Grounds (12)
Viewed
Dining (6)
Viewed
Room/Suite (11)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Royal Park Hotel
#43 of 712 in Hong Kong
1,089 reviews
Kowloon City
Regal Oriental Hotel
Regal Oriental Hotel
#150 of 712 in Hong Kong
755 reviews
Tsuen Wan
Royal View Hotel
Royal View Hotel
#117 of 712 in Hong Kong
796 reviews
Show Prices
Show Prices
Show Prices
Tai Kok Tsui
Dorsett Mongkok Hong Kong
Dorsett Mongkok Hong Kong
#75 of 712 in Hong Kong
3,355 reviews
Courtyard Hong Kong Sha Tin
#77 of 712 in Hong Kong
543 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more   less 

Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Region: China > Hong Kong
Price Range: $108 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Riverside Hotel 4*
Number of rooms: 1138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Agoda and Expedia so you can book your Regal Riverside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong
Hotel Style:
#21 Best Value Hotel in Hong Kong
#28 Spa Hotel in Hong Kong
#112 Luxury Hotel in Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Regal Riverside Hotel staff and other travellers.
28 questions
Ask a question

See all questions (28)

Questions? Get answers from Regal Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not much to do in the dull neighborhood in the evening.”
 of 5 bubbles worldtravellertogo, 21 Feb 2017 | Read review
“Add one of those small foldable combs in the bathroom”
 of 5 bubbles Amarolyna, 23 Jan 2017 | Read review
“You might wanna settle the bills in advance as the check out tends to take a long time.”
 of 5 bubbles Neenamarrichie, 22 Jan 2017 | Read review
“reasonable views from all the rooms -- no immediate high rises and front faces the river that hosts rowing boat races.”
 of 5 bubbles candra79, 17 Jan 2017 | Read review
“Top floors”
 of 5 bubbles 242evangelinea, 16 Jan 2017 | Read review
5 of 5