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Regal Riverside Hotel

CancelonUS$72*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$72*
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US$79*
US$79*
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Regal Riverside Hotel
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1,501 Reviews from our TripAdvisor Community

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Showing 1,013: English reviews
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Reviewed 2 days ago NEWvia mobile

The hotel is good and near the sha tin wai station, which can take you to everywhere using the MTR. it has a good view. The swimming pool is great, it also provides a spa. The hotel room is clean, good for family and friends.

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Helpful?
Thank androfl
Selangor, Selangor, Malaysia
Reviewed 4 days ago NEW

The room and everything is not bad consider this not a really new hotel. Location wise is good as well as it was surrounded by good local food and a shopping mall not far away. However the staff is not friendly in fact they are really rude....They did say please and sorry to you but they never look at you...

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Helpful?
Thank Daniel T
Reviewed 5 days ago NEW

I was being provided with a room at smoking floor, although I've requested a non smoking floor arrangement. Besides, air conditoner was found out of order when I checked in. Then, I was being re-arranged with another roomat non smoking floor, but this round, with two single beds which I've requested for a double bed room.......

Review collected in partnership with RegalHotel.com
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1Thank 70mym
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear 70mym: Thank you for choosing Regal Riverside Hotel and sharing your feedback on Trip Advisor. We were sorry to learn that you were not happy with the room assignment during your recent stay with us. Your constructive comments are well noted. Please do understand that although we will always try our best effort to accommodate guest’s needs but all...

Stratford-upon-Avon, United Kingdom
Reviewed 1 week ago via mobile

The hotel was offered almost half price for a night I mustn't complaint!!! It attracts you to stay but spent in the hotel at the restaurant almost one and half time cost at the Regal Chinese restaurant. The food is excellent but the service is not impressed it may be is not enough waiting staff it seems there is no...

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Helpful?
Thank patrick L
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Patrick L: Thank you for staying at Regal Riverside Hotel and we are glad to learn that you were able to enjoy our promotional rate offer. Your comment on the dining experience at our Chinese restaurant is well noted, we will certainly review our operation and strive for continuous improvement. Please accept our apologies for any inconvenience caused. Your...

Toronto
Reviewed 1 week ago

Stayed here for 12 nights with wife and baby daughter. Considered booking airbnb in HK but got the 50% off promo by booking 90 days in advance. For the similar price range, i would had to stay in a tiny and old studio airbnb. Lots of chinese/korean tourists during weekends and can get pretty busy in the lobby area. Paid...

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Helpful?
Thank jakuki
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear jakuki: Thank you for choosing Regal Riverside Hotel and writing a review on Trip Advisor. We trusted that you had a pleasant journey in Hong Kong and an enjoyable stay with us. We appreciated your constructive comments and are delighted to learn that our services were to your expectations. Once again, thank you for your support and we very...

Reviewed 1 week ago

The location of the hotel is good for me because I drove there myself. The room is clean and tidy with sufficient facilities. The river-view from the room is excellent. The frontline service is very good when check in and check out. However, if the room customer can have priority in using the car park and enjoy a bigger discount,...

Review collected in partnership with RegalHotel.com
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Helpful?
Thank patrickl_HK
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear patrickl_HK: Thank you for choosing Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. We are delighted to learn that you had an enjoyable stay with us, and our services and facilities were to your expectations. Your constructive comment on our parking facilities is well noted and will certainly be taken into consideration in our implementation planning....

Reviewed 2 weeks ago

We have been regulars at this hotel for many years but no more as the hotel gives me the feeling it is penny pinching and I did not like the way my wife was treated when she had a bad fall near the BBQ dining near the pool ,the manager attitude it was my wife fault stiff said he get...

Review collected in partnership with RegalHotel.com
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Helpful?
1Thank selectionseven
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear selectionseven: Thank you for taking time to share your comments with us and your support to Regal Hotels is truly appreciated. We are with the deepest regret that your wife has suffered a fall and we wish her recovering soon, please extend our best regards to her. As far as the area that you have highlighted, please allow us...

Reviewed 2 weeks ago

We stayed for 10 days. The price was very reasonable for the size of the room we get. The staff is always courteous, keen and efficient. The shuttle service from and to the airport was comfortable and efficient. Wifi is fast. The only negative is that the decor is very dated and as you enter the room, a weird woody...

Review collected in partnership with RegalHotel.com
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Helpful?
Thank junemak
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear junemak: Thank you for sharing your constructive comments on Trip Advisor. We are glad to learn that you had a very pleasant stay with us and appreciate our services including the airport shuttle privileges. Although we did not know where the weird smell came from, however, should you had notified us during your stay, we will certainly resolve it...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Regal Riverside failed to give my security deposit that they incorrectly charged on my debit card. I have exhausted all the means to contact them and they have failed to make a resolution, even contacting my bank. After a series of emails with Kinki Shek (rrh.foreception@regalhotel.com) and Renee Chow (Guest Service Supervisor) I did not get a clear resolution from...

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Helpful?
Thank Tetoy S
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear Tetoy S: Thank you for bringing the incident to our attention. We would ask that if you could email your full name, period of stay and amount of security deposit in questions to our private email address, in order for us to conduct an immediate review on what happened. Based on your stated date of stay was in September...

Edmonton, Canada
Reviewed 3 weeks ago

Great location, bus stops nearby and only one stop to the Sha Tin station. Lots of amenities nearby for local meals, grocery store and pharmacy, medical clinic and nearby hospital. I am also impressed with the prompt response from their customer service to my requests.

Review collected in partnership with RegalHotel.com
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Helpful?
1Thank wcheung2016
REGAL_RIVERSIDE, General Manager at Regal Riverside Hotel, responded to this review

Dear wcheung2016: Thank you for choosing Regal Riverside Hotel and sharing your positive feedback on Trip Advisor. We are delighted to learn that you very much enjoyed our convenient location and our services were to your expectations. Your kind comments are our best rewards and we shall continue in our endeavor to maintain this good impression. Thank you once again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more   less 

Additional Information about Regal Riverside Hotel

Address: 34-36 Tai Chung Kiu Road, Sha Tin, New Territories, Hong Kong, China
Region: China > Hong Kong
Price Range: $103 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Riverside Hotel 4*
Number of rooms: 1138
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Asiatravel.com Holdings, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Hotwire, Travelocity, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Regal Riverside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regal Riverside Hong Kong
Hotel Regal Riverside
Regal Riverside Hotel Hong Kong
Hotel Style:
#29 Spa Hotel in Hong Kong
#50 Best Value Hotel in Hong Kong
#116 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Riverside Hotel staff and other travellers.
34 questions
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Questions? Get answers from Regal Riverside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to have wifi, don't choose any room. Don't come here.”
, 27 Apr 2017 | Read review
“The walls tend to get thinner as you travel up the hotel. Quieter rooms are lower down.”
Seb1009, 14 Apr 2017 | Read review
“Go Executive”
letsgotovietnam, 27 Mar 2017 | Read review
“avoid the 17th floor”
679michielv, 3 Mar 2017 | Read review
“not much to do in the dull neighborhood in the evening.”
worldtravellertogo, 21 Feb 2017 | Read review
5 of 5
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US$72* /night
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Prices are for 1 room, 2 adults
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