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Harbour Grand Kowloon

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20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2487)
Room & Suite (802)
Pool & Beach (289)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Daily temperature and symptom checks for staff
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Harbour Grand Kowloon
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront, just a few steps from MTR Whampoa Station Exit D2, merely a few minutes away from the bustling Tsimshatsui by Hotel shuttle bus and adjacent to the pier travelling to North Point. The hotel features 607 beautifully appointed rooms and suites, six restaurants, certified Halal food available (advance order is required), a rooftop swimming pool, a top floor fitness centre with 24-hour gym facilities. The hotel has just launched 360 additional new guestrooms, bringing 967 guestrooms in total with panoramic views overlooking Victoria Harbour or the cityscape.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Marina View
Languages Spoken
English, Chinese

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
96Restaurantswithin 1 km
8Attractionswithin 1 km
3761Reviews136Q+A100Room tips
Traveller rating
  • 2,062
  • 1,229
  • 318
  • 90
  • 62
Time of year
Traveller type
Language
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  • English
Popular mentions
maya wrote a review 10 Jan
Hong Kong, China7 contributions8 helpful votes
Booked the a staycay to celebrate my mums birthday here with my sister with the lounge club access and lunch buffet the next day. The lounge access the food and drinks was very average nothing too special, no view on the club lounge floor. The room itself was very ok very out of date compared to other newer hotels with the same price. We disclosed this was a birthday celebrations, and the room was booked for 3. There was no complimentary anything when we got into the room and the room was set up only for 2. However after about 9pm they had said that they will provide complimentary cake which arrived at 10PM and the cake was average. It was raining very heavy when we tried to go into the pool but we cant as it was closed, the pool however "looked"amazing not sure what the reality is though. it was ok nothing too impressive . They had tea on the buffet but they labeled it as apple juice.. I guess the colour looks the same \o/ so tbh attention to detail is therefore lacking in this hotel.
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Date of stay: July 2021
Location
Cleanliness
Service
3 Helpful votes
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Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 1 week ago
Dear maya, Thank you very much for taking the time to share with us your stay experience. We regret to learn that you did not experience our usual high level of service during your stay. We appreciate your comment which are very important to us and will be reviewed carefully with the concerned department heads for our continual improvement. We look forward to welcoming you back and to offer you a truly delightful stay next time. With kind regards, Victor Chan General Manager
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LsmJanet wrote a review Sep 2021
Hong Kong, China74 contributions39 helpful votes
+1
Staff are attentive and courteous since we stepped in the premises. Exceptional customer services from Bell to Club Floor, Coffee Shop and Fitness Centre. We spent a weekend (StayVacation ) with senior in this hotel, all are in order. Recommend.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Plan ahead, to book sessions for swimming and choices for dining.
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Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 6 Oct 2021
Dear LsmJanet, Thank you very much for sharing such wonderful comment and compliments. It is one of our priorities to make sure the guests enjoy our warm welcome and genuine hospitality. We all look forward to welcoming you and your family back for another pleasant and memorable stay next time. With kind regards, Victor Chan General Manger
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snow luo wrote a review Aug 2021
Munich, Germany7 contributions13 helpful votes
Large, stylish, well furnished room with seemingly recent renovation/upgrades. Great view of the harbour and Hung Hom on the opposite side. Generous management sent us a bottle of Shiraz when they found out it was our anniversary. Breakfast definitely needs improvement and dining outlets could use an overhaul in presentation. Overall experience and quality gives the impression that the hotel is still stuck in the mid-2000s. Maybe hospitality just will never be Li Ka Shing's main income earner, but there is great unrealised potential in this hotel group.
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Date of stay: April 2021Trip type: Travelled as a couple
3 Helpful votes
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Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 9 Aug 2021
Dear snow luo, Thank you very much for taking the time to share with us your stay experience. We regret that some of the areas did not live up to your expectation. We appreciate your feedback and comments which are very important to us as we strive to achieve guest satisfaction at all times and they will be shared with the concerned department heads for our continual improvements. We are glad that you enjoyed our newly refurbished spacious room with the magnificent harbour view. It will truly be our pleasure to welcome you back and to offer you a delightful stay next time. With kind regards, Victor Chan General Manager
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Sam G wrote a review Jul 2021
Sydney, Australia31 contributions6 helpful votes
We stayed here pre covid and absolutely loved it. Everything from the amazing scents around the lobby to the rooftop pool. The room was extremely spacious. We had a little bit of a difficult time checking in however the staff were always happy and easy to understand. Next time I am in Hong Kong I will definitely stay here again! It is a little far from main Kowloon area but the shuttle was extremely helpful!
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Date of stay: August 2020
Location
Service
Sleep Quality
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Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 8 Jul 2021
Dear Sam G, Thank you very much for sharing your great stay experience. We are delighted to hear that you enjoyed your stay and we appreciate your compliments on our spacious guest room, rooftop swimming pool with the marvellous skyline view of Hong Kong and our genuine service. We took great pleasure in taking care of you and we look forward to welcoming you back in the nearest future. With kind regards, Victor Chan General Manager
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QueenBTravel wrote a review Jul 2021
Hong Kong, China178 contributions94 helpful votes
We booked 4 rooms in this hotel to celebrate my children’s birthday and graduation. Check in time is 3:30pm, and it was a breeze. As an HP member, we were given 2 vouchers/room for welcome drinks in the Waterfront Bar and Terrace. And cakes were served in the room. Receptionist are nice and welcoming. The Room- We got a harbourview room and it was nice.. We got an unobstructed view of the sea which is very calming. The room is clean and well appointed. Bed and pillows are comfortable. Bathroom is spotless and water pressure is good. The Pool- We were informed that we can only book the swimming pool after we checked in. By the time we called the Fitness Center it was already fully booked for the day. There are 12 sessions per day, 50 minutes each, from 8am- 8:50pm and there was no availability. I was quite disappointed because the kids are looking forward to swim, and the next available time is in the next morning which is my child’s graduation day. Fortunately we are booked for 2 nights and we were able to get a slot at 8 a.m. (because that is the only available time) on the day of our check out, which is the 3rd day. So if the purpose of your stay is to enjoy the swimming pool, You should manage your expectations. Waterfront Bar and Terrace- My family and I went here on our 2nd night and we were approach by a staff named Ben, he asked us if we have reservation, I told him we don’t have any and we would like to order some food and use the welcome drink vouchers. He didn’t seem pleased and looked rather irritated. We were seated outside and the guests on the next table were smoking so I called Ben again and asked him if we could move to another table because we have kids, and he said in a high tone almost yelling “You can sit wherever you want, I have something else to do!” I am quite shocked considering that this is a restaurant in a 5 star hotel. He wast just on his phone texting… very rude. Even my kids heard him and were surprised by the outburst. It is a shame for someone like my husband who is working in the hospitality business for 25 years to witness such a very poor customer service. Very unprofessional, that’s how you treat your paying guests, seriously? The other waitress on the other hand was very apologetic, and she’s the one who served us instead. If not only for the kids who were already very hungry, we would have just left.
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Book the pool as soon as you checked in.
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4 Helpful votes
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Response from Victor Chan, General Manager at Harbour Grand Kowloon
Responded 8 Jul 2021
Dear QueenBTravel, Thank you very much for taking the time to sharing with us your recent stay experience. Please accept our sincere apologies for not extending our usual high level of caring and attentive service in the situation you mentioned. We appreciate your feedback and comments which are very important to us and will be shared with the concerned department heads for continual improvements. We are glad that you enjoyed our harbourview room with the stunning view which is often regarded as one of the memorable highlights during a stay at Harbour Grand Kowloon. We all look forward to welcoming you and your family back and to offer you a truly enjoyable and comfortable stay next time. With kind regards, Victor Chan General Manager
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PRICE RANGE
US$114 - US$252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harbour grand kowloon hotel hong kong, harbour plaza hong kong, hong kong harbour plaza, harbour plaza hotel hong kong
LOCATION
ChinaHong KongKowloon / Whampoa / Kowloon City District
NUMBER OF ROOMS
967
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Frequently Asked Questions about Harbour Grand Kowloon
Which popular attractions are close to Harbour Grand Kowloon?
Nearby attractions include Kowloon Walled City Park (0.8 km), Hong Kong Coliseum (Coliseum) (1.1 km), and The Whampoa (0.3 km).
What are some of the property amenities at Harbour Grand Kowloon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Harbour Grand Kowloon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Harbour Grand Kowloon?
Yes, parking is available to guests.
What are some restaurants close to Harbour Grand Kowloon?
Conveniently located restaurants include Steam Fresh (Whampoa Garden), Hung Tong, and Red Sugar.
Are there opportunities to exercise at Harbour Grand Kowloon?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Harbour Grand Kowloon have an airport shuttle?
Yes, Harbour Grand Kowloon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Harbour Grand Kowloon have airport transportation?
Yes, Harbour Grand Kowloon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harbour Grand Kowloon?
Yes, dry cleaning and laundry service are offered to guests.
Does Harbour Grand Kowloon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Harbour Grand Kowloon?
The staff speaks multiple languages, including English and Chinese.