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The Park Lane Hong Kong, a Pullman Hotel

Expedia.comUS$218*
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#45 of 718 Hotels in Hong Kong
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Park Lane Hong Kong, a Pullman Hotel
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1,179 Reviews from our TripAdvisor Community

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There are newer reviews for The Park Lane Hong Kong, a Pullman Hotel
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Showing 980: English reviews
Reviewed 28 May 2016

Clean,well located hotel,with excellent service and good food. Club lounge facilities were particularly good and the team constantly wanting to please,thanks Agnes,Tama and David. The only reason for not being five stars is the fact that there is no pool, however theres an excellent gym and overall the stay was good value for money

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Helpful?
Thank Aussiebusinessman7
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to hear that you liked the location and that you enjoyed the services in Executive lounge. We are also very happy that you found our Fitness Centre to be excellent. We look forward to welcoming you again. Luc Bollen General Manager

Singapore, Singapore
Reviewed 27 May 2016

I was at the executive lounge for only a few minutes when junior guest relations officer Ms Carol Chan came to me with a mesmerizing smile and told me that it was a pleasure to see me again. She then proceeded to ensure that my drinks and food were adequate, offering me top-ups relentlessly. She immediately helped me find the...

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Helpful?
Thank Eugene K
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to hear that you enjoyed the services in Executive lounge. It is comments like this one that our team strives hard for. Rest assured your comments will be shared with the team. We look forward to welcoming you again for your next visit. Luc Bollen General Manager

Wolfville, Canada
Reviewed 27 May 2016

My husband and I stayed at the Park Lane Hotel in late March. As this was our first trip to Hong Kong we were very pleased to discover that the hotel was located minutes away from the MRT and walking distance to parks, restaurants and many malls and shops. While our room was small (we were in an executive room...

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Helpful?
Thank FrancescaEdward
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to hear that you liked the location for shopping, leisure and transport. We are glad that you found the room comfortable and that you enjoyed the services in Executive lounge. We look forward to welcoming you again in December. Luc Bollen General Manager

Singapore, Singapore
Reviewed 26 May 2016 via mobile

Park Lane is located at a very strategic location and that's the best part is like about 1. Free airport shuttle H2 from Hong Kong airport express station brings you right to the doorstep. This is v important to me because I have seen some stops at supposedly a hotel but it was at the roadside and the hotel was...

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Helpful?
1Thank Esther T
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to hear that you liked the location and found the room to be spacious. We are also very happy that you enjoyed the services and amenities provided. For your information, our lobby lounge serves craft coffee brewed with Steampunk machines, which is very popular amongst coffee lovers. Your...

Liverpool, United Kingdom
Reviewed 23 May 2016

i stayed here recently during a little shopping trip to hong kong and was overall, pretty pleased with what they had to offer. great reception area, very modern and the location itself seemed to be right in the thick of it. great for people who want to shop....lots of western brands and designer names within a stones throw of hotel.beds...

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Helpful?
Thank Lfarnin21
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your kind review of the hotel. We are very happy that you found the location to be convenient for shopping. We are also very happy that you enjoyed the rooftop bar. Your comment about the bathroom has been duly noted and will be reviewed to improve. For your information, we do have rooms with different bathroom settings,...

Bangkok, Thailand
Reviewed 23 May 2016

This is a very good standard Pullman; perhaps a little old in design with some modernisation features closer to a Novotel than Sofitel standard but nonetheless the best Accor option in Hong Kong. Location is in easy access to the Causeway MRT which also connects to the Central Rail link to the airport. My room hardly had a view, but...

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Helpful?
Thank MGA1600
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy that you liked the location. For our information, our hotel undergoing a series of rejuvenation with more rooms scheduled for upgrading this year. We look forward to your next visit. Luc Bollen General Manager

Singapore, Singapore
Reviewed 22 May 2016

Recently I tried this Pullman hotel in Hong Kong, expecting the same standard as the other Pullman hotels I have stayed before, boy was I disappointed. The only part that has the Pullman signature is the front desk, where the design and renovation is chic and trendy, the rest of the hotel will need improvement. I booked a Premium Deluxe...

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Helpful?
Thank Sky_Traveller2000
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. Your comments regarding the services have been duly noted and will be reviewed to improve. Concerned department heads have been briefed to pay more attention and more training will be provided for the team to ensure best quality of services at all times. In regards to the food provided, for your information,...

Bandung, Indonesia
Reviewed 22 May 2016

Location in city central near causeway bay mrt. Many shopping mall around. Check in for accor member in separate area and service is good. They give me upgrade for my reservation.Room is big and clean. They prepare fruit in my room because my gold status. Everything is very good in this hotel. Will be back to this hotel if go...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Stanuraharjo
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy that you liked the location and that you enjoyed the upgraded room. We look forward to welcoming you again. Luc Bollen General Manager

Reviewed 22 May 2016 via mobile

A very nicely located 5 star hotel in Causeway bay. Surrounded by a very accessible and tasty restaurants and pubs. Shopping is also very convenient. The hotel lobby is stunning. The breakfast buffet was limited. But the view on the 27th floor was just amazing. The hotel rooms needs a little upgrading but overall it was a very pleasant stay.

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Helpful?
Thank James L
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy that you found the location to be convenient. We are also very glad that you liked the view on the 27F. Your comments about the hotel rooms and breakfast have been duly noted and will be reviewed for improvements. For our information, our hotel undergoing a series of...

Miami, Florida
Reviewed 22 May 2016 via mobile

The Park Lane Hong Kong is now a Pullman Hotel, I did stay in the past several times, the rooms are renovated, the reception has a new modern design, the breakfast buffet is very good, Starbucks, MTR, is 2 minutes away, the Famous Times Square is surrounded by Shops

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Helpful?
Thank augustbalance
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review and continuous support of the hotel. We are very happy that you enjoyed your stay, and that you liked the breakfast. We look forward to welcoming you again. Luc Bollen General Manager

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07/05/2017 08/05/2017
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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Park Lane Hong Kong, a Pullman Hotel is a five star hotel in Causeway Bay, Hong Kong's famous business, shopping and entertainment district. With public transportations, major tourist attractions and business locations conveniently located within walking distance, The Park Lane Hong Kong, a Pullman Hotel is the ideal destination for business and leisure travelers. Enjoy stunning views over Hong Kong's beautiful skylines, Victoria Harbour and Victoria Park, or the bustling cityscape in one of our 832 stylish, comfortably appointed guest rooms and suites. Enjoy complimentary wifi for unlimited device throughout your entire stay. Indulge in a sumptuous feast at our buffet restaurant PLAYT, unwind in our lobby lounge Ebb & Flow over a gourmet coffee, an afternoon tea or some innovative cocktails and tapas. Relax with our wellness facilities including a sauna (for gentlemen) and a steam room (for ladies), or enjoy an on-demand massage treatment in our spa. A 24-hour fitness center also offers a range of state-of-the-art technology. Our business center, conference rooms and meeting facilities are at your service. Take advantage of the Executive Club with complimentary daily breakfast, pressing service and a host of discount privileges to ensure a successful business trip. The hotel is within walking distance from the MTR station and about forty minutes drive away from the Hong Kong International Airport. Limousine service is available upon request. You may enjoy free shuttle bus service from the hotel to the Airport Express station in Central. ... more   less 

Additional Information about The Park Lane Hong Kong, a Pullman Hotel

Address: No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: $291 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Lane Hong Kong, a Pullman Hotel 5*
Number of rooms: 832
Reservation Options:
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Also Known As:
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
Hotel Style:
#14 Spa Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#57 Romantic Hotel in Hong Kong
#64 Family Hotel in Hong Kong
#78 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Hong Kong, a Pullman Hotel staff and other travellers.
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Questions? Get answers from The Park Lane Hong Kong, a Pullman Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view rooms are obstructed by the adjacent wing. Park view rooms have a better panorama but could be a bit noisier at lower levels.”
markjugime, 23 Apr 2017 | Read review
“Splurge for the harbor view, the "city view" is depressing.”
MEMworldwide, 19 Apr 2017 | Read review
“Don't miss a drink in the bar at the top of the hotel.”
Suzie_QAustralia, 10 Apr 2017 | Read review
“Request a higher, bay-side floor”
Naveen_Joshi_2012, 31 Mar 2017 | Read review
“Tell them you want a room with the free mobile phone”
Go3C, 26 Mar 2017 | Read review
5 of 5
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US$218* /night
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Prices are for 1 room, 2 adults
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