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City Garden Hotel Hong Kong

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Traveller (521)
Room & Suite (434)
Storyboard
Overview
  • Excellent26%
  • Very good54%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“fortress hill”(129 reviews)
“signature room”(22 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from City Garden Hotel Hong Kong
Offers & Announcements: Book direct, Up to 35%off
Offers from City Garden Hotel Hong Kong
Offers & Announcements: Book direct, Up to 35%off
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,620)
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1,108 results
Traveller rating
282
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31
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LanguageEnglish
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282
573
180
42
31
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1 - 5 of 1,108 reviews
Reviewed 4 days ago

The sleep quality in this hotel depends on what room you get. Be aware which room you have and take note of acoustics There is not only the air conditioning which is quite loud but with my last stay there was some motor which permanently...More

Review collected in partnership with this hotel
Thank h1w2
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 days ago

Dear h1w2, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. On a positive note,...More

Hotel's Favourite
Reviewed 21 November 2017

This is a great hotel, close to all transport including the airport bus drop off and pick up. Good sized rooms, clean and well maintained. I would recommend booking a room with access to the club lounge, great place to unwind and meet other guests....More

Review collected in partnership with this hotel
Thank rosemarie1209
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 24 November 2017

Dear rosemarie1209, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. For your next visit, you are welcome to dine at our...More

Reviewed 1 week ago via mobile

A lovely little hotel away from the hustle and bustle of the centre located in a local residential area. 5minute walk to MTR ( local metro) fortress hill station. Also same distance to local buses and trams. The trams are a must to try experience,every...More

Thank Kat1Tyne_Wear
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 6 days ago

Dear Kat1Tyne_Wear, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We are delighted to hear of the compliment for 25/F Club...More

Reviewed 1 week ago

Poor air con, stale rooms, too dark to work in. The air con in the room is either too cold or not optimal. The bedrooms smell musty despite my attempts to introduce fragrances. It is difficult to work without table lamps.

Thank julieadavies
Reviewed 2 weeks ago

The staff are helpful and courteous. The rooms are clean and tidy with daily top up of drinking bottles, coffee, tea etc. The location is fantastic, only 5 minutes walk to MTR Fortress Hill, tram stations and bus stops.More

Thank joseph c
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 1 week ago

Dear joseph c, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$97 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Family Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
#101 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$97 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Family Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
#101 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (521)
Room & Suite (434)
Dining (104)
Pool & Beach (24)
Amenities (39)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jose rizal P
14 April 2018|
Answer
Response from exercisejunkey | Reviewed this property |
The deluxe is larger and l up graded as they included breakfast with the deluxe. Not sure which floors had been refurbished but l was on the 19th floor and that floor had been refurbished.
1
Vote
Paulina S
13 March 2018|
AnswerShow all 2 answers
Response from E C | Reviewed this property |
No. I would suggest that you download the MTR Mobile app. You can literally take the MTR (mass transit) from the Fortress Hill station which is about 5 minutes walking from the hotel. Follow the directions of the app will... More
0
Votes
William C
11 January 2018|
AnswerShow all 2 answers
Response from Andy Chi Tak H | Reviewed this property |
Yes, the hotel actually provides guests with a handy cell/mobile phone that can be used to make local calls for free. If I remember correctly, calls to some other countries can also be made for free but I think they're... More
1
Vote
Room Tips
"high floors"
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"Unless you are very high up, a harbour side room will only show you the flats across the road."
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"Opt for a higher floor, facing the plaza/pool not the main road (if you can)."
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"higher floor"
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