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City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
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1,296 Reviews from our TripAdvisor Community

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Showing 874: English reviews
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Reviewed 4 days ago NEWvia mobile

Needed an extra night so plonked myself here. Good location, easy access to MTR, buses and tram. Room was well appointed, and a good size, the bathroom was a bit pokey by comparison. Brekky wasn't included, but I had dinner in the restaurant Yue on first floor. Excellent Cantonese food but on pricey side. Didn't have time to check pool,...

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Helpful?
Thank Jeffrey W
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Jeffrey W, Thank you for sharing your review. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. For your next visit, you are welcome to dine at our Garden Cafe which offers all day dining buffet and Satay Inn which delivers authentic Singaporean cuisines. We look...

London, United Kingdom
Reviewed 6 days ago NEW

2nd time staying at this hotel and the inside of the hotel never fails to wow me. The interior inside is amazing. The location is great for shopping, food and sight seeing. The dinner buffet in the center of the building does great food, very expensive since they serve high quality of food but worth trying. its truly a garden...

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Helpful?
Thank Mslindaluo
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Mslindaluo, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Reviewed 1 week ago NEWvia mobile

Location was ok, but definetly not 5 mins from MTR station especially with luggage. Staff was polite, but can be more friendly to guests. Room can be more well maintained and matress was too soft. Overall reasonable cuz price was ok.

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Helpful?
Thank hahaland1971
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear hahaland1971, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. We look forward to welcoming you back in the near future. Best regards Vivian Yip Guest Services Manager

Warwickshire, United Kingdom
Reviewed 2 weeks ago via mobile

Good hotel but rooms relatively small for a couple with a 13 year old son. Efficient, helpful and friendly staff especially concierge that could not be more helpful. Hotel facilities are OK but just feel tired and a little past there best swimming pool lacks pool furniture and changing rooms are a bit grotty. Housekeeping good and sheets changed regularly...

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Helpful?
2Thank MHIChris
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear MHIChris , Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. We are so glad to know that you found that the hotel is convenient. Besides, we have shared...

Hannover, Germany
Reviewed 3 weeks ago

Overall the hotel is quite ok for the price. The rooms are clean and of reasonable size, bed is comfortable, maybe the bathroom is a little small. TV with USB port, fridge, safe and free and fast WiFi are available. The buffet breakfast is of good quality and contains all you need, warm dishes like scrambled eggs, sausages, meat and...

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Helpful?
1Thank Nase01
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Nase01, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. Besides, we have shared your kind remarks to the service teams. It is always rewarding to receive such positive...

Reviewed 3 weeks ago

Room in the hotel is big & spacious when compared to other hotels in the same price range in Hong Kong. Rooms decor is however dated; quite like the Shangri-la hotels in the 1980s less the opulent frills. The air conditioning is a bit noisy, great for those who needs white noise in order to ease into slumberland. What I...

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Helpful?
1Thank Wendy T
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Wendy T, Thank you very much for staying with us and taking the time to share your experience. After receiving your valuable comments, a meeting with related department heads was launched to discuss the cleanliness and overall upkeep of our guest room. Please rest assured that a series of guest room improvement work will be launched so as to...

Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

Great Hotel for a moderate price in the heart of downtown Hong Kong, many cool shops and restaurants nearby. Staff speaks English very well and friendly. We paid $75 per night on Booking.com in March 2017, great place for the price!

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2Thank stratcat63
CityGardenHotel, Owner at City Garden Hotel Hong Kong, responded to this review

Dear stratcat63, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

London, United Kingdom
Reviewed 15 March 2017

Decided to book City Garden at Northpoint as both the reviews and price hinted that this hotel was a find. Well, it was !! Rooms are spacious, VERY clean and quiet comfortable. Staff are friendly and helpful. TV is on the small side and limited channels....but its not a major issue. Bathroom is spacious. Great water pressure and every day...

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Helpful?
2Thank Khunant
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Khunant, Thank you for taking the time to leave us such thorough and positive feedback. We are so glad to know that you enjoyed your stay and found that the hotel is a good value. Besides, we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us...

Adelaide, Australia
Reviewed 4 March 2017

Stayed for 3 nights before heading to Macau. Staff were super friendly, every single staff member always had a smile on their face! Hotel is located 5 min walk from MTR so getting around was super easy. Lots of shops within close proximity or hop on the MTR for Causeway Bay/Admiralty/Central or Kowloon. We upgraded on booking to the iPrestige...

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Helpful?
1Thank Leanne E
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Leanne E, Thank you very much for staying with us and we are delighted to read that you have enjoyed your stay with us and that the service and facilities were up to your expectations. We have shared your kind remarks to the service teams especially to Vienna, Kary, Louis & Mandy. It is always rewarding to receive such...

Reviewed 3 March 2017

I stayed for roughly ten days for business and found this place great. For the price I paid (roughly 100usd a night) it is 10/10. In Hong Kong you rarely get a decent place for this price. The room is huge, king bed, tv, excellent wifi, desk, phone, couch friendly staff, very good room service and good bathroom. The only...

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Helpful?
1Thank Andrew B
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Andrew B, Thank you very much for staying with us and taking the time to share your experience. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. Apart from this, we have taken careful note of your valuable comments for our further enhancement. We look forward...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the award-winning restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn. Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 

Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Price Range: $124 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Ctrip TA, Cheap Tickets, Expedia, Asiatravel.com Holdings, TripOnline SA, Priceline and getaroom.com so you can book your City Garden Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong
Hotel Style:
#66 Best Value Hotel in Hong Kong
#84 Family Hotel in Hong Kong
#87 Luxury Hotel in Hong Kong
#90 Business Hotel in Hong Kong
#96 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Hong Kong staff and other travellers.
35 questions
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Newcastle upon Tyne, United Kingdom
1 month ago

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Questions? Get answers from City Garden Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definately go non smoking floor - and remember to join the iPrestige Club”
136leannee, 4 Mar 2017 | Read review
“non smoking floor”
HK_Traveller2016Dec, 15 Feb 2017 | Read review
“If you sign up for their reward club there, you can some benefitis, including free local calls, newspaper etc.”
yyzzaku, 28 Dec 2016 | Read review
“The rooms are quiet and we were affected by outside noise.”
SweetandSourforever, 7 Dec 2016 | Read review
“i hate the smell of smoke, so i asked which floors were smoking floors and asked to be far away from those floors. i didnt smell smoke.”
mariannayyz, 29 Nov 2016 | Read review
5 of 5