Metropark Hotel Mongkok
No.22 Lai Chi Kok Road, Mong Kok, Kowloon, Hong Kong China
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Dining (62)
About
#56 of 795 hotels in Hong Kong
Location
Cleanliness
Service
Value
All guestrooms and exterior of hotel has newly-renovated in 2016 and are equipped with spacious room and WiFi internet access. Metropark Hotel Mongkok is situated in an extremely convenient location providing easy access to the commercial and entertainment area and tourist attractions. There is only within one-minute walking distance to the Prince Edward MTR Station and Cross-Boundary Coach Terminal. Patronage can be traveling to and from the Hong Kong Airport directly by the Airport Bus A21. The Metropark Hotel Mongkok is nearby the Langham Place, MOKO Mall, Ladies Market, Goldfish Market and etc. The compact hotel is ideal for both business and leisure travelers to explore Hong Kong.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
24-hour security
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Shuttle bus service
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Iron
Coffee / tea maker
Flatscreen TV
Hair dryer
Minibar
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Languages Spoken
English, Chinese
Location
100Great for walkers
Grade: 100 out of 100
245Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
No.22 Lai Chi Kok Road, Mong Kok, Kowloon, Hong Kong China
Name/address in local language
Getting there
Prince EdwardMass Transit Railway (MTR)2 min
Yau Ma TeiMass Transit Railway (MTR)7 min
Car HireSee all Hong Kong car hire
2172Reviews75Q+A100Room tips
Reviews
Traveller rating
- 1,171
- 611
- 287
- 60
- 45
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I thought this was a pretty serious hotel in a good location (love Prince Edward), and maybe it's because of the Covid times, but it's been really quite bad. Facilities like the gym and cafe are closed, I can understand that. The 2 Mbps wifi? I get better speeds at the free Pizza Hut wifi. They clean the rooms every 5 days, and there's just generally no service. The TV doesn't even have a channel that shows the world cup, which I didn't think was possible.
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 1 week ago
Dear Cal337, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our convenient location are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Please be assured that we will take necessary steps to follow up on your highlighted points. It is through the feedbacks from our guests that we are able to constantly improve our level of service and I would like to thank you again for bringing your experience to our attention. We have taken note of your comment of the WiFi speed and maid service arrangement, we shall work this out with our relevant department to ensure guests’ satisfaction at all time. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Metropark Hotel Mongkok, which provide smooth services, is a superb staycation hotel during covid19. Room is very clean and tidy. Especially, the front desk staffs in hotel are willing to coordinate with guests flexibly since I have had a special request that have mentioned when I made the booking, and the staff have fulfilled my request perfectly and considerably upon check-in. I’d like to give a special shout out to Thomas Chan at the front desk, very attentive and courteous. The only drawback is the hotel decorations seems obsoleted as compared to other hotels. Overall, quite good. I'm sure many people love this hotel for the convenience. I thoroughly enjoyed two nights of bliss, would be happy to return any time.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 22 Nov 2022
Dear Lucas C, Thank you dearly for the 5-star rating and sharing such a wonderful review after your stay at Metropark Hotel Mongkok. We are glad that you have experienced our excellent guest service. The front desk team including Thomas Chan our Senior Guest Services Manager will be overjoyed to hear your comments about them! We shall keep this up and assure your next stay will be an impressive one. Moreover, concerning the adverse comment regarding hotel decorations you had mentioned in your review, it will be included in our future improvement plan. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pro: location; nice and helpful staff; restaurant on the first floor offers authentic dim sum. Con: They gave me a room on the 4th floor first, the whole floor including the room filled with extremely strong smell of cigarette even though I requested a non smoking room. Then they moved me to the 11th floor, it did smell better with quite a few air purifiers working constantly. Still you can smell it. If this bothers you, don’t come. The whole place is dated with stained carpet. A surprise came to me at check out is a 20HKD bill for 4 local phone calls I made to agencies related to Covid procedures. I didn’t see anywhere posted in the room. They told me it’s one of those fine prints when I agreed to use the WIFi. OK, I guess that’s my fault..
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Bus A21 from airport stops right at the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 22 Nov 2022
Dear Ms, yingchun y, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our services and convenient location are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Please be assured that we will take necessary steps to follow up on your highlighted points. It is through the feedbacks from our guests that we are able to constantly improve our level of service and I would like to thank you again for bringing your experience to our attention. We have taken note of your comment of the unpleasant smell and carpet problem, we shall work this out with our Housekeeping team to ensure guests’ comfort at all time. Once again, thank you for staying with us, we are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Got woken up at 7 in the morning multiple times by housekeeping people. Housekeeping people start working really early and end really late at night. I was trying to fight jet lag, so my sleep schedule was a bit out of the ordinary, and boy I could hear all kinds of noise when I was sleeping. Almost feels like there’s no walls. I’m a light sleeper so this really kills me. Avoid this if you want a good night of sleep especially during your 0+3 medical surveillance. It also felt dusty and moldy and like no one actually cleaned this place as I could see the water stains even a freaking booger on the counter of the bathroom sink. I have hives so if a place is dusty, my skin gets really itchy. The nice things I can say about this place is the doorman and the people who work for room service are all really polite and attentive. I would come back though if this place would have been cleaner and more quiet. 这边的隔音是非常差的，走廊一有声音房间里面听的一清二楚。清洁人员从大早上开始工作到很晚才结束。所以经常能在房间听到他们的动静。所以睡眠浅的人别住这！别住这！别住这！0+3最需要有充足的睡眠。 另外感觉这房间没有仔细打扫过就给下个人用。貌似只有床上用品、杯子是清理过的，连水壶里面都有污渍。浴室水池台上我看见有类似鼻屎一样的东西，着实把我恶心到。而且房间感觉尘很大。我有寻麻疹所以我对尘螨过敏，一个地方如果尘大，我皮肤马上就有反应。 除了这两点，我是没什么挑剔的，毕竟这地理位置和这价钱也挺便宜的。而且开门和房间服务的工作人员非常礼貌，总是微笑着。如果不是噪音和不干净我肯定会再光顾…
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 16 Nov 2022
Dear WinnieH, Thank you for your recent stay with us and providing your feedback on TripAdvisor. Whilst I am pleased to hear of the positive comments on our services in particularly to doorman and room service staff are highly appreciated, please accept my sincere apologies for some flaws which caused inconvenience to you. Concerning the adverse comment you had mentioned in your review, please be rest assured that we will reinforce the cleaning standard of the room while the the sound issue will be seriously look at and it will be included in our furture improvement plan. Your valuable comments were most important to us for our future improvement and I hope this will not mar your overall impression towards our hotel. Once again, thank you for staying with us, my colleauges and myself are look forward to having the opportunity to welcoming you back to our hotel in not distant future. Wish you all the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
3 years passed, the pandemic situation in HK still unstable which the travel still locked down. What we could only choose to stay in local hotel. This time I stayed in Metropark MK for a short break with a competitive price in the crowd downtown. We normally say you get what you pay for, but I could like to say, you get more than what you pay in this hotel, especially the service provided by the Manager - Thomas who showing his utmost professional and caring service during my stay. Moreover, the room was renovated with specious space. The price is worth to stay in this hotel and I would definitely return back.
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kim Yeung, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 19 Jan 2022
Dear SaLH78, Thank you very much for taking the time to share your experience us. We are so glad to know that you enjoyed your stay and had a wonderful time in Metropark Hotel Mongkok. Our heartfelt appreciation for your kind words. Comfortable guest room and dedicated staff like Thomas Chan (our Senior Guest Service Manager) are all our features, I am so glad that we have outdone again. we all look forward to welcoming you back very soon, do let us know if we can assist with any arrangements.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Already stayed at this Hotel for 3 three weeks. The location is convenient, It is near my company. Room was on 13/F high floor. The room is comfortable and the bed is soft. Staff is nice and kind. Recommended.
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Review collected in partnership with 单个酒店
Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Tsang, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 14 Feb 2021
Dear tszbunc, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong. We would like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service.Thank you for choosing Metropark Hotel Mongkok and we look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked Trip.com for Hotel room. Haven’t stayed Metropark Hotel before . I usually choose to stay in Hong Kong Island. Because of the price and location, I tried to stay Metropark Mong Kong first time. The room is fine.
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Review collected in partnership with 单个酒店
Date of stay: February 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Tsang, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 14 Feb 2021
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed a long time here now and always feel safe. Masks and temperature checking is always required and surfaces are sanitized quite often. Every thing you need is nearby for your transport, shopping and dining, 10 out of 10.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Tsang, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 10 Feb 2021
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stay at metro-park hotel second time. hotel location very convenient nearby prince edward station. Hotel staffs was friendly and helpful, especially front desk. They upgraded the room to family room, the room was clean and comfortable
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Review collected in partnership with 单个酒店
Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Tsang, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 22 Jan 2021
Dear guest, Thank you for the comments to the Tripadvisor and shared your staying experience with the Metropark Hotel Mongkok. We are glad to hear that our location and services were meet your expectation and will keep providing quality services. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very helpful staff i was immediately transferred and upgraded to a Premier Room when i said that i dont prefer the connecting room. Even extended and asked to transfer to the other room was granted. Lastly, the Staff at the side doors were too nice to help me. KUDOS to your team! 👍🏾 JWD
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Tsang, Guest Services / Front Office at Metropark Hotel Mongkok
Responded 20 Jan 2021
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$48 - US$75 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
京港酒店, 旺角维景, 香港旺角维景酒店, metropark hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Mong Kok
NUMBER OF ROOMS
430
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Frequently Asked Questions about Metropark Hotel Mongkok
Which popular attractions are close to Metropark Hotel Mongkok?
Nearby attractions include Flower Market Road (0.4 km), Goldfish Street (Tung Choi Street) (0.3 km), and Fa Yuen Street Market (0.4 km).
What are some of the property amenities at Metropark Hotel Mongkok?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Metropark Hotel Mongkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Metropark Hotel Mongkok?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Metropark Hotel Mongkok?
Yes, valet parking is available to guests.
What are some restaurants close to Metropark Hotel Mongkok?
Conveniently located restaurants include No Money So Lonely, Canton Pot, and One Dim Sum Chinese Restaurant.
Are there opportunities to exercise at Metropark Hotel Mongkok?
Yes, guests have access to a fitness centre during their stay.
Does Metropark Hotel Mongkok have an airport shuttle?
Yes, Metropark Hotel Mongkok offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Metropark Hotel Mongkok have airport transportation?
Yes, Metropark Hotel Mongkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Metropark Hotel Mongkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Metropark Hotel Mongkok offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.