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Harbour Plaza Metropolis

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No.7 Metropolis Drive, Hunghom, Kowloon, Hong Kong China
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Traveller (1215)
360
Panoramas (86)
Room & Suite (705)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#149 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Harbour Plaza Metropolis is situated in the heart of Kowloon, overlooking the spectacular world-famous Victoria Harbour. Conveniently located near the MTR Hung Hom Station, it is just minutes away from Kowloon’s renowned Tsim Sha Tsui shopping districts. Travelling to the New Territories and southern part of China is never a hassle.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Public wifi
Paid wifi
Pool with view
Outdoor pool
Private pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Sun deck
Sun loungers / beach chairs
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Marina View
Languages Spoken
English, Chinese

Location

Full view
99Great for walkers
Grade: 99 out of 100
42Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
2049Reviews36Q+A100Room tips
Traveller rating
  • 543
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  • 421
  • 107
  • 83
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Popular mentions
PZ wrote a review Nov 2021
Hong Kong, China4 contributions3 helpful votes
Today I went to the hotel for an inspection tour. I needed to book a long stay package. But the employee (in charge of e-commerce) just showed me one room and had a negative attitude and hostile eye contact with a unfriendly conversation. When selling your hotel, you should show some basic friendliness and hospitality in the inspection and sale process. I am very disappointed with the initial impression and decided to find another hotel. I think bad attitude and unfriendliness is a fundamental problem of this hotel. Maybe it is just unfriendly attitude towards non-Cantonese speaker. As a four-star hotel, at least the employee should not transfer negative energy to the potential customer. I can pay a higher price if you smile. Please train your staff to be friendly and hospitable, this is essential for a hospitality professional.
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Date of stay: November 2021Trip type: Travelled solo
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Maggie Iu wrote a review Aug 2021
9 contributions8 helpful votes
對這集團完全失望. 因在工作香港關係、想找過月租酒店.所以在 Aug 21, 2021 試住了一晚Harbour Plaza Metropolis Hotel 990 號房,房間大,(我不要大、要舒服)入到房間己聞到發霉的味道,所有傢私像古董、也不敢掂. Look so dirty. 插掣找了半天打去問才知在sink 盆上面. 熱水煲線短、要掉住煲、廁所連風筒也沒有、企缸門有缝、水漏出外面還要清理. 床太硬像睡在檯面.電視太遠而小、更考眼力. 大窗廉布脫落. 真的不知所謂、同鬼屋冇分別. 本想換房、但心想快d check out 費是換. 前台同事及Teresa應好好訓練、笑容欠奉、 給我這間不知所謂房間. 永遠也不會來這集團酒店. 市道差迷. 還不好好做好洒店形象、 無話可說、這就是大集團. 第一次見!
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Date of stay: August 2021Trip type: Travelled solo
1 Helpful vote
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MissHK2009 wrote a review Mar 2021
Hong Kong, China3753 contributions696 helpful votes
+1
It is aged and tired hotel right opposite to the Hunghom Train Terminal Station where trains go to northern region of Hong Kong and China border. Very convenient. It's next to Hong Kong Stadium where concerts are held. So it's a good idea to stay here after watching concerts till 11pm. I believe the main guest source is mainland China. But in these Covid days, no tourists came. So the guests are mainly locals for the time being. There's a shopping centre under the hotel with some choices of restaurants and food court with very good and cheap food for lunch or dinner (HKD36 a plate of rice with soup for my dinner on the first night of stay). There's supermarket and convenience store in the shopping centre. So everything available and convenient. My room is on 16/F. The interior is functional but very old fashion, aged, just like a typical 3-star grand hotel in mainland China. Don't expect very clean. I stayed for 3 nights and only required cleaning on the third day. Yet I found the used tissue paper and the packing of finished snack were still on the desk, mixed up with my clothes. The used glass and cups were not replaced either. I therefore called the staff to reflect my observations (not a complaint, just notification). The staff was very nice and offered to come to my room to clean it up. I said no need as I could do it myself. The setting in the room is not good with its TV set on one side which means my head was always kept to the right when watching. Bed very small, pillows with some stains that appears not washable. Not smelly though. Room sufficient lightings. Air con strong with some noise. Provisions sufficient in room. Hair dryer, kettle, slippers, toiletries, towels, fridge, tea bags. But no safe as I recalled. Bathroom with bathtub. Shower on it. Shower strong and hot. Very good. I didn't try the buffet which looks not bad. Full on weekends. After all, it's aged and tired hotel and room. Yet it's acceptable to me still. It recalls my good memories when traveling in mainland China. Good feel. I am not keen to return however unless one day I have to watch a concert in the stadium nearby.
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Date of stay: March 2021
2 Helpful votes
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Response from Kennis Cheung, General Manager at Harbour Plaza Metropolis
Responded 12 Apr 2021
Thank you for your support. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, The Management Harbour Plaza Metropolis
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WY wrote a review Mar 2021
1 contribution1 helpful vote
Most of us in HK have been suffering for a long time due to covid 19 and we mainly stayed home without being able to dine out. Once the pendamic has got better, me and my mom were so excited and had been looking forward to having the lunch buffet. Unfortunately, we were full of disappointment and anger because their staff shouted at us loudly and accused my mother of not queueing up right in front of everybody at the buffet public area. I as her daughter queued up on behalf of my mom who is already at the age of 70 this year. What is wrong that my mother was hungry and wish me to line up for her so she didn't have to keep standing for many minutes ? You wouldn't imagine how long the queue is and no specially arrangement for those who are unable to stand for long! What is the reason we deserved to be treated and scolded this way especially during CNY? this is the worst buffet we have ever experienced! Go and enjoy being shouted if you wanna give it a shot!
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from Kennis Cheung, General Manager at Harbour Plaza Metropolis
Responded 14 Mar 2021
Dear Guest, Thank you for taking the time to share your comments. Please accept our apologies for not meeting your expectations. Rest assured that we have shared your comments with the concerned department head for further improvement. We look forward to welcoming you back in a not so distant future. Yours sincerely, The Management Harbour Plaza Metropolis
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Sum wrote a review Jan 2021
Hong Kong, China3 contributions5 helpful votes
Staff are friendly. The room is very spacious with kitchen and all utensils you need for cooking. It’s very good for long stay. Location is good too. 5 mins walk to Hung Hom station and tunnel bus station. Best place to stay after watching concert in the coliseum. The problem is the bedding and carpet. Not sure if they are clean or not but you can see stains on the bedsheet and carpet. I got allergy (rashes on my face) after the first night of stay. Asked for a air purifier but the hotel can’t offer one. Strongly recommend people wanna stay in this hotel to bring your own pillow, or own pillow cover at least. There was no sign of recovery even visited few dermatologists throughout my long stay.
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Date of stay: December 2020
Rooms
Location
Service
2 Helpful votes
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Response from Kennis Cheung, General Manager at Harbour Plaza Metropolis
Responded 14 Mar 2021
Dear Guest, Thank you for taking the time to share your comments. Please accept our apologies for not meeting your expectations. Rest assured that we have shared your comments with the concerned department head for further improvement. We look forward to welcoming you back in a not so distant future. Yours sincerely, The Management Harbour Plaza Metropolis
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PRICE RANGE
US$56 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港都会海逸酒店, harbour plaza metropolis hotel hong kong, harbour plaza metropolis hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
822
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Frequently Asked Questions about Harbour Plaza Metropolis
Which popular attractions are close to Harbour Plaza Metropolis?
Nearby attractions include Hong Kong Coliseum (Coliseum) (0.1 km), The Flying Frenchman Monument (0.4 km), and T Galleria by DFS, Hong Kong, Tsim Sha Tsui East (0.4 km).
What are some of the property amenities at Harbour Plaza Metropolis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Harbour Plaza Metropolis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Harbour Plaza Metropolis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Harbour Plaza Metropolis?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Harbour Plaza Metropolis?
Conveniently located restaurants include Above and Beyond, The Market, and GREEN.
Are there opportunities to exercise at Harbour Plaza Metropolis?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Harbour Plaza Metropolis have an airport shuttle?
Yes, Harbour Plaza Metropolis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Harbour Plaza Metropolis have airport transportation?
Yes, Harbour Plaza Metropolis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harbour Plaza Metropolis?
Yes, dry cleaning and laundry service are offered to guests.
Does Harbour Plaza Metropolis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.