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Best Western Plus Hotel Kowloon

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Best Western Plus Hotel Kowloon
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582 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Phoenix, Arizona
Reviewed 2 weeks ago

This hotel was absolutely terrible. The reservation was made based upon the picture and the price of the room. The room is nothing like the picture, correction there was a light over the beds. Overall the room was dingy offering barely enough light to read. I have one good thing to say about our room, it has a flat screen...

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Helpful?
Thank dakota m
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements of hotel renovation. I will brief all staff and provide training...

Reviewed 2 weeks ago

first time we travel in hongkong and wer happy that our hotel is 2min walk from the station...they have buffet breakfast but we miss the garlic fried rice instead of porridge and the breakfast is still the same in our 3 days stay..the staff are nice and accomodating everyday they clean up...most of all its walking distance at shopping area...

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Helpful?
Thank beth r
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will brief the staff and provide the constant training to improve in order to...

Cape Town
Reviewed 4 weeks ago via mobile

A colleague and I stayed here in October, we were just passing through for a night and so picked this hotel for the pictures on the website, we were pressed for time. When we walked into the reception we new that we had been duped. This hotel is definitely not in the 3 star league, I would put it at...

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Helpful?
Thank V3629OEchrisc
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements of hotel renovation. I will brief all staff and provide training...

Reviewed 4 weeks ago

Positive - - Hotel had a great central location. - neat and clean rooms - Staff were helpful and polite - Allowed a shower even after checking out Negative - - Hotel is a little old and dated - Room was small and cramped

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Helpful?
Thank Nahzgul
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements of hotel renovation to ensure we offer a better experience for guests in the future. I will brief the staff and provide the constant training to staff...

Tulsa, Oklahoma
Reviewed 1 January 2017 via mobile

The rooms are tiny. Great view through dirty windows of dirty windows in adjacent high rises. The rooms are TINY. Wallpaper is peeling but the beds are firm and clean. Staff is cordial. Movement of two adults in the room must be choreographed. Glad we upgraded to the $300 per night Superior room for the extra space. Plenty of hot...

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Helpful?
1Thank Lasl0nimne
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements of hotel renovation. I will brief all staff and provide training...

Greater Sydney, Australia
Reviewed 28 December 2016

I wasn't expecting it to be brilliant but i was very disappointed with the room. The reception was fine but we were given a smoking room when we are non smokers. The smell was so bad and through the night we were unable to open a window as traffic noise was so loud, made us feel really sick. The bed...

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Helpful?
Thank Tracey S
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements of hotel renovation and communication skill. I will brief all staff...

manila
Reviewed 28 December 2016

we went there at around 2pm to check in. we are a big group so we are requesting for same floor rooms. they told us that the rooms will be available by 7pm (check in time is 3pm). we ask for 1 room for us to be able to settle down. they gave us 1 for the meantime but insisting...

Review collected in partnership with Asiatravel.com
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Helpful?
Thank jollieneu
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations of handling group check in. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements. I will brief all staff and...

Jhb
Reviewed 27 December 2016 via mobile

Centrally located and close to public transport. Lots and lots of restaurants and no need to eat at hotel. Room was comfortable, clean and near. Staff helpfull with directions and assistance. Will definitely visit again.

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Helpful?
Thank Etienne D
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will brief the staff and provide the constant training to staff in order to...

hhenke
Reviewed 14 December 2016

The room is nothing like in the pictures you have on the website, bright, and full of light with friendly colors, etc. The rooms are "lived-in," in dark colors, unfriendly, and badly in need of renovation and updating. Thought I got a kind-size bed, but really just two hard mattresses put together. The cover on the bed was only big...

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Helpful?
Thank hhenke
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements of hotel renovation. I will brief all staff and provide training...

Reviewed 13 December 2016

1) The location of this hotel is very good near MTR station, bus stops, restaurants, banks and post office. 2) The members of staff are very friendly and helpful. When I got any problems, they can come to solve them rapidly. 3) This hotel is lack of amenities.

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Helpful?
Thank LAP TING S
RickyW123, Manager at Best Western Plus Hotel Kowloon, responded to this review

Dear Sir, Thank you for valuable comment regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will brief the staff and provide the constant training to staff in order to...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Formerly Ramada Hotel Kowloon, BEST WESTERN PLUS Hotel Kowloon in Tsimshatsui, Hong Kong is located in town's most popular dining, shopping and entertainment district, Tsimshatsui in Kowloon. Best Western Hotel has more than 4,000 hotels in 100 countries and has been renowned the world's largest hotel chain. Its Best Western Plus was ranked Number One Upper Midscale Hotel, 2014 Business Travel News Chain Survey. It is an easy walking distance to Nathan Road and popular shopping malls in Tsimshatsui such as Harbour City, Ocean Terminal, China Hong Kong City, Ocean Centre, The One, i-Square, Miramar Shopping Centre, K11, Duty Free Shop (DFS) to name a few. There are hundreds of restaurant and bars around BEST WESTERN PLUS Hotel Kowloon, Tsimshatsui, Hongkong. The city's trendiest places for drinks include Knutsford Terrace, Mody Road, and Tsimshatsui East in Kowloon. Within 15 minutes' walk from BEST WESTERN PLUS Hotel Kowloon, Tsimshatsui, Hong Kong, visitors can explore Kowloon's hottest attractions such as Clock Tower, Star Ferry, Tsimshatsui Promenade, Avenue of Stars, Space Museum, Hong Kong Science Museum, Hong Kong Stadium, Heritage 1881, Kowloon Park, Hong Kong Pulse 3D light show and A Symphony of Lights in Tsimshatsui. Hong Kong Polytechnic University is just 5 minutes' walk from B EST WESTERN PLUS Hotel Kowloon in Tsimshatsui, Hong Kong. BEST WESTERN PLUS Hotel Kowloon, Tsimshatsui, Hongkong is well connected to all major public transportation such as the MTR subway, airport shuttle, public bus, train to China at Hung Hom Station and ferry to Macau at China Hong Kong City. No wonder travelers are hugely complimentary on this Kowloon hotel's convenient location in Tsimshatsui, Kowloon. BEST WESTERN PLUS Hotel Kowloon, Tsimshatsui, Hong Kong has 206 guestrooms and suites. Some of the rooms have a pleasant view of the garden of Tsimshatsui East. All hotel rooms have free WiFi access, LCD television, cable TV channels, in-room safe and tea and coffee making facilities. The Café provides buffet breakfast and snack service. Our warmly welcoming service team looks forward to looking after your forthcoming stay at BEST WESTERN PLUS Hotel Kowloon, Tsimshatsui, Hongkong. ... more   less 

Additional Information about Best Western Plus Hotel Kowloon

Address: No.73-75 Chatham Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Formerly Ramada Hotel Kowloon)
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $104 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Hotel Kowloon 3.5*
Number of rooms: 206
Reservation Options:
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Also Known As:
Ramada Kowloon Hotel Hong Kong
Ramada Hotel Kowloon
Ramada Hotel Hong Kong
Hong Kong Ramada
Ramada Hong Kong
Best Western Plus Hotel Kowloon Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hotel Kowloon staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip to help travelers, you do have choices.”
 of 5 bubbles dakotam_13, 5 Feb 2017 | Read review
“higher floor to see city lights”
 of 5 bubbles 255bethr, 5 Feb 2017 | Read review
“Tried to get a different - better - room. What I was shown was just as bad.”
 of 5 bubbles hhenke, 13 Dec 2016 | Read review
“Room #2 or #3 are good.”
 of 5 bubbles , 13 Dec 2016 | Read review
“ask for a twin room,”
 of 5 bubbles 74jillc, 10 Dec 2016 | Read review
5 of 5