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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#111 of 795 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Canton Road in the heart of Tsim Sha Tsui,our hotel borders one of Hong Kong’s most vibrant retail and dining precincts. From this prime Kowloon location, our guests can enjoy postcard-worthy views of Victoria Harbour and explore the best the city has to offer. Within walking distance to the Tsim Sha Tsui MTR subway and Star Ferry, The Royal Pacific Hotel & Towers is the only Hong Kong hotel with direct access to the China-Macau Ferry. Access to the HK International Airport is also easy and fast within one hour.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Ocean View
Languages Spoken
English, Chinese
Location
100Great for walkers
Grade: 100 out of 100
304Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
Contact
33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
Getting there
AustinMass Transit Railway (MTR)6 min
Tsim Sha TsuiMass Transit Railway (MTR)7 min
Car HireSee all Hong Kong car hire
2101Reviews29Q+A100Room tips
Reviews
Traveller rating
- 636
- 1,009
- 315
- 86
- 55
Time of year
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Most Recent
Helen C wrote a review 4 Feb
Arrived at the hotel to be given a cheaper room than I had paid for, brought it to check in staff attention who then refused to actually give me the room I had paid for and then nipped into the office to assist Doris the manager who came out to demand more money for the room I’d booked and paid for when I refused I was asked to leave the hotel. Very unreliable and unprofessional staff. I booked direct on their website it was their problem I will never ever stay there again. The last thing you need after a 17 hour flight. Absolutely appalling and Doris need sacking with immediate effect
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
I stay in Roya Pacific Hotel for quarantine from 17 Jul to 24 July 2022. It sites in one of the city centres of Hong Kong, I is very convenient to access and plenty of shopping centres and restaurants around. The service of hotel staff is very professional and customer focused. The room is clean and comfortable. It exceeds value for money. I will stay in this hotel next time for my quarantine and staycation. Also, I will definitely recommend my friends and relatives to stay in Royal Pacific Hotel.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 30 Aug 2022
Dear SK from HK, Thank you for choosing our hotel for your quarantine stay and taking the time to write a review. We’re delighted that you found our location convenient, staff very professional and your accommodation comfortable, and that you would consider returning to stay with us again and recommending us to your friends and relatives. We heartily thank you for your recognition and look forward to the pleasure of welcoming you back in the future. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've been staying in this hotel every time we go to HK, and every time we get a room with only partial view of the harbour view inspite of paying for room with Harbourview. This time the room was dirty, dust everywhere, the furnitures all have scratches and in disrepair, the couch is dirty, and the bathroom has mold. I've just had it with this hotel, and after the first night, we moved out! We checked in at the Intercon on Mody Rd, Harbourview room. We paid for harbour view and we got a harbour view room. No cheating! Will never stay in Royal Pacific anymore!
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Date of stay: January 2023
Value
Location
Service
Room Tip: Don't come to this hotel, it's terrible now.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 4 days ago
Dear Webin M, Thank you for staying with us and taking the time to write a review. We’re extremely sorry your stay felt short of expectations. We would look into the issues and take rectifications and follow up measures to ensure our staff are delivering the required service standard and quality. We hope this experience will not deter you from returning and we look forward to the opportunity of welcoming you again in the future. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the third stay in this hotel we are happy to have high floor, partly sea view room, with early check in and late check out. They can meet with our request. The room is clean and bed is comfortable Staff is patient and friendly.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 4 weeks ago
Dear suzannesee2, Thank you for staying with us again and taking the time to share a review. We’re delighted you enjoyed the visit and had a good experience on all fronts. We sincerely appreciate your feedback and look forward to another opportunity of welcoming you back. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointed when compare to my last visit at 2020. The difference between pacific grand room and standard room is huge. Staff are nice, location is good, air purifier provided, no usb plug, no bottle water.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 4 weeks ago
Dear EricTong777, Thank you for returning to stay with us and taking the time to review the experience. We are sorry to hear of your disappointment and the unflattering impression made on your recent visit. Our hotel offers a range of room types, which differ in size and amenities. Since rooms are assigned based on the room category reserved, in order to avoid similar disappointment, perhaps on your next visit, you would consider our Pacific Grand Room again which is more spacious. It is also advisable that instead of booking through the online travel agency, you may consider making your reservation with us via our hotel website, and we do offer our best value packages and rates on this channel. To align our operation with the company’s sustainability policy and our pledge to reduce single-use plastic consumption, we encourage our guests to use the certified filtered water station located on each guestroom floor. We truly hope we can gain your support for our greener hospitality practices and sustainability efforts, to improve our environment today for a better tomorrow and for the generations to come. We hope this experience will not deter you from returning and we look forward to the opportunity of welcoming you again. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is really not up to standard in every aspect. I booked the pacific grand room which is already one category higher than standard rooms. The room is in a weird rectangular shape with the couch facing the window with a view of the opposite building. Their hotel website(actually even at other hotel booking websites) is extremely misleading and it’s nothing like how it is in real even the bathroom( websites show photo of bathtub but there isn’t one) I called the reception to ask nicely about moving rooms and their attitude definitely not the friendliest I definitely will not want to stay here again
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 25 Oct 2022
Dear Wtl2222, Thank you for staying with us and taking the time to write a review. We are very sorry to hear of your disappointments and would like to apologise for them. We would like to assure you that we would follow up with your invaluable feedback to ensure improvements as we strive to upkeep the quality of our services and facilities. We hope this experience will not deter you from returning and we look forward to the opportunity of welcoming you again. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very professional staff, excellent location, very clean rooms and location in general, great price for the locality, very close to the harbour and Kowloon street markets and thousands of restaurants, very satisfied with my stay
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 25 Oct 2022
Dear doobsgilmour, Thank you for staying with us and leaving us a 5 out of 5 rating! We’re glad you found our location convenient and we could tick all the boxes for your visit. We heartily appreciate your kind words and sincerely hope you enjoy the remainder of your stay here. Please feel free to contact our staff members should you need any assistance during your stay. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is clean and with open city view, which is above Carton Road, TST. There are 3 meals per day with snacks. The meals are mainly Chinese food, I'm fine but if someone doesn't like don't have other choice. The hotel provided sufficient information of the quarantine procedures and it's easy to be called when have inquiries.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 19 Sep 2022
Dear cheriever, Thank you for choosing to stay with us and taking the time to write a review. We’re delighted to know that you had a very good experience overall and our team could assist you with your inquiries. As for the meals provided during your stay, we offer a range of menu options including Asian, Western, vegetarian and gluten free menus. The online meal order form was included in our emails to you in following up your room reservation. Since we did not receive your meal order before your arrival, Asian meals were selected for you as default. We regret if this was not explained clearly in advance and feel alleviated that you were fine with the meal option selected. We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have a good stay, the food was quite healthy, a pleasant stay and comfortable experience and a few helpful staff. Moreover, I would love to have an ocean view in the future and would definitely, recommend others!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 19 Sep 2022
Dear mspunam24, Thank you for staying with us and taking the time to share your experience. We’re pleased that you had a good stay all round, and you would consider our harbour facing accommodation next time. Our sincere appreciation to you for recommending us and we look forward to welcoming you back in the future. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
very happy experience. Staff are friendly and professional, providing efficient check-in and departure service. In-room dining experience is way beyond expectation, food provided with high quality and variety
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from EO HA, General Manager at Royal Pacific Hotel
Responded 15 Sep 2022
Dear 712cathy, Thank you for staying with us and giving us a perfect score in your review. We’re glad that you had a very happy experience here and we could tick all the boxes for your visit. We’re really appreciative of your compliments and look forward to having pleasure of welcoming you back in the future. Sincerely, Hubert Aw General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$87 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港皇家太平洋酒店, the royal pacific hotel and towers, royal pacific hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
673
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Claim Your ListingROYAL PACIFIC HOTEL (S̶$̶1̶5̶6̶) S$107: UPDATED 2023 Reviews, Price Comparison and 1,178 Photos (Hong Kong) - Tripadvisor
Frequently Asked Questions about Royal Pacific Hotel
Which popular attractions are close to Royal Pacific Hotel?
Nearby attractions include Rashmi Custom Tailors (Hong Kong Tailors) (0.4 km), Sam's Tailor (0.4 km), and Apsley Tailor ltd (0.4 km).
What are some of the property amenities at Royal Pacific Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Pacific Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Pacific Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
What are some restaurants close to Royal Pacific Hotel?
Conveniently located restaurants include Cambo, Capo, and Lady Nara.
Are there opportunities to exercise at Royal Pacific Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Royal Pacific Hotel have airport transportation?
Yes, Royal Pacific Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Pacific Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Pacific Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Pacific Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Royal Pacific Hotel?
Many travellers enjoy visiting Tai Kwun - Centre for Heritage and Arts (2.5 km), Sik Sik Yuen Wong Tai Sin Temple (5.4 km), and PMQ (2.5 km).