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Sheraton Hong Kong Hotel & Towers

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#86 of 702 Hotels in Hong Kong
Certificate of Excellence
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Sheraton Hong Kong Hotel & Towers
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2,895 Reviews from our TripAdvisor Community

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Showing 2,102: English reviews
Toronto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

This is the first time we've stayed at this property in Hong Kong and you can't beat the location. I personally think the extra price for a "Towers" room is worth every penny once you consider the free breakfast (FANTASTIC), the free access to coffee/tea all day in the Towers Lounge, and the free evening cocktails/appetizers. Towers rooms also include... More 

Helpful?
Thank yyzatcqq
Hobart, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

stayed at the Sheraton for 6 nights,it would be the best hotel in Kowloon especially if you book a room with club lounge access .the rooms are not large but the view is fantastic.breakfast buffet was great with lots of choice of both western and local food.but the breakfast on the top floor was even better with views across the... More 

Helpful?
Thank Roberthobart
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

I stayed 3 nights in the Towers rooms. This gave me access to the executive lounge which has one of the best views in the world. Breakfast was in the top floor with a similar view. Service was excellent and the food first rate. The hotel is a few minutes from. The Star Ferry and the MTR. Perfect.

Helpful?
Thank Stephen H
Sydney, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 days ago NEW

This is the first time I've chosen Sheraton, as my usual preference is W at Element. Without doubt, Sheraton is very convenient - smack right in the middle of action. However it's compensated by the smaller room and slightly older and tired furnishing. And the room lighting is so dark! The bathroom has a see through glass from the bedroom... More 

Helpful?
Thank Jolie
Porto Alegre, RS
Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 days ago NEW

We stayed at Towers at Club floor with free use of gym ,club lounge,pool.The room is very good with traditional excellent quality of linens and towels.Breakfast is perfect with a great variety of food, good cheese , salads , fruits ,bread.It is located at 18th floor with good views of the bay. Hospitality from check in and out is noted.Excellent... More 

Helpful?
Thank Jacques381
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Jacques381, It is always a pleasure to hear from our happy guest and it is also wonderful to know about your amazing Towers experience. Thank you very much for your warm compliments and I will definitely share your kind words with the team as recognition for their devotion to service excellence. We look forward to hosting your next stay... More 

Glasgow, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 days ago NEW

over the years our family trip to Hong Kong has always meant us staying at the towers.We have never been dissapointed but this time there was just something not quite right.Perhaps it's the fact that there are building works going on outside the hotel and I am unsure how high the building is going to go but if to high... More 

Helpful?
Thank robertdA8655KB
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear robertdA8655KB, Thank you for choosing Sheraton Hong Kong and sharing your comments with us. Please rest assured the future building in front of us will not affect our existing view of Victoria Harbour. Your comments on the food quality and service are also well received and please rest assured that our culinary team will review for improvement to ensure... More 

New York City, New York
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

I recently stayed in this hotel for a conference that I was part of organizing. My experience was exceptional working with the hotel staff on the event as well as my stay in general. I was able to experience breakfast, a restaurant, the Sky Bar, room service, and a conference so I feel this review is more comprehensive than most!

Helpful?
Thank Vanessa T
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Vanessa T, Thank you for choosing Sheraton Hong Kong and we are glad to know that you had a fruitful conference experience with us. We are glad to know that you enjoyed the accommodation as well as the dining experience here, look forward to hosting your next stay soon at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive... More 

Chelmsford, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

We had a really good week here- the location is excellent, a 2 minute walk from the Star Ferry. Room had a great view over the harbour, breakfast is exactly what you would expect, and the staff were very welcoming and friendly. You are out and about all day but we did use the hotel bar, which offers a great... More 

Helpful?
Thank Alison H
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Alison H, Thank you very much for choosing Sheraton Hong Kong. We are glad to know that you love the stunning harbour view from Sky Lounge. Definitely we will share your kind words with the team as recognition for their devotion to service excellence. We sincerely look forward to the opportunity to serving you again soon at Sheraton Hong... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I stay for 3 nights for business trip at HCEC and gala night at W hotel, here is very good location for those 2 place. And after my business I can enjoy shopping around there next to the hotel is Sogo shopping mall with cheaper cosmetic and the nice view from the room can relax my busy day. Got upgraded... More 

Helpful?
Thank More D
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear More D, Thank you for choosing Sheraton Hong Kong and we are glad to know that you had a rewarding business trip with us. Hope you have made the most of our convenient location and we look forward to hosting your next stay soon at Sheraton Hong Kong. With warmest regards, Sarwar Mohamed Executive Assistant Manager - Rooms Sheraton... More 

Bermuda Dunes
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

I only had a day to spend in Hong Kong, however I definitely picked the right hotel. Since this hotel in near the edge of the harbor in Kowloon, we were able to have a great view of the Hong Kong skyline across the harbor. There are tons of shops and restaurants nearby, as well as bus and train stations.... More 

Helpful?
Thank Giterdun
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Giterdun, It is always a pleasure to hear from our happy guest and it is also wonderful to know about your amazing Towers experience. Thank you very much for your warm compliments and I will definitely share your kind words with the team as recognition for their devotion to service excellence. We look forward to hosting your next stay... More 

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: $333 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Hotels.com, Orbitz, Expedia, Booking.com, Odigeo, Cheap Tickets, Travelocity, Ctrip TA, Priceline and Agoda so you can book your Sheraton Hong Kong Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#74 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hong Kong Hotel & Towers staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a room in the tower with club lounge access and harbor view”
 of 5 bubbles Roberthobart, 30 Nov 2016 | Read review
“Towers room”
 of 5 bubbles stephenhG9388GV, 30 Nov 2016 | Read review
“include breakfast”
 of 5 bubbles Jacques381, 27 Nov 2016 | Read review
“High up as possible with a harbour biew”
 of 5 bubbles robertdA8655KB, 27 Nov 2016 | Read review
“Ask for a high floor as there is construction outside facing the harbor and you may get noise in the morning.”
 of 5 bubbles VanessaT767, 25 Nov 2016 | Read review
5 of 5
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