Metropark Hotel Kowloon
No. 75 Waterloo Road, MongKok, Kowloon, Hong Kong China
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US$131
Fully refundable before 15/06/23
US$131
Fully refundable before 15/06/23
US$138
US$64
Booking.comUS$73
PricelineUS$108
Orbitz.comUS$138
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Room & Suite (342)
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About
#137 of 801 hotels in Hong Kong
Location
Cleanliness
Service
Value
Situated at the heart of Kowloon near commercial and shopping areas, the hotel provides easy access to the main transportation network including subway and railway. Facilities include Chinese & Western restaurants, a bar, a rooftop swimming pool and health club. Airport shuttle and free hotel shuttle bus services are provided. Free broadband Internet access with unlimited usage in all guest rooms and wireless broadband access in hotel lobby and all restaurant outlets are available.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese
Location
93Great for walkers
Grade: 93 out of 100
109Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
No. 75 Waterloo Road, MongKok, Kowloon, Hong Kong China
Name/address in local language
Getting there
Mong Kok EastMass Transit Railway (MTR)6 min
Mong KokMass Transit Railway (MTR)9 min
Car HireSee all Hong Kong car hire
2032Reviews81Q+A100Room tips
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This hotel is good value as it is pretty cheap plus it has a gym and pool which have just been refurbished. We found it clean, the room size was good for a city and the location is fine as quite close to a metro station. Breakfast was decent for what we paid and given we prefer western style which they catered for well. The hotel is badly in need of updating. It is dark and old fashioned and despite proclaiming to be a no smoking zone the corridors smell of smoke. There were portable air con units in the corridors and room, which already had built in air con, not sure if this is a covid or damp thing but you did need them, however they were too bright and noisy to leave on at night. It served its purposes for us as a sightseeing base but I wouldn't stay there again unless I was on a really tight budget - it came as part of a package for us rather than us picking it!…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked a suite for our quarantine back in the early August 2022 and we did not have high expectations regarding cleanliness or the food. We landed in the morning and arrived at the check in desk in the hotel later just after 12pm. We had to queue up for awhile due to the person in front of us who asked one question after another. We finally went up to our 19th floor room, in the corner which was a bonus as it was a little bit quieter and further away from the lifts. We were surprised by the size of the suite room and pleased with the arrangement of the beds for the 3 of us. One roll-away bed was placed in the lounge which was a great privacy for my daughter and she also had the chance to watch her own tv series. Overall, the room worked very well for us eventhough we had to do some general cleaning at first. There was plenty of space to store and to dry our laundy with the laundy rack provided. They provided food that were not suitable for us so we ordered from outside and arrived at our door within 10mins every time. So, we were so pleased about this. We were also very happy when we got refunded for shortened quarantine stay. We received it 2 days after checked out and there was no extra fees. Overall, we were very happy with their service and fast check out. Thank you Metropark!…
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Corner room on the top floor is the ones you want! We were in 1903 and it was super quiet!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Their room is dirty. Toiletries are also missing. I have called their front desk a dozen times and no one answer. We are not allowed to go to front desk during quarantine. Worst services ever. Cheap food provided as well.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This has been our 4th visit to Metropark Kowloon and we will definitely be back. Excellent location, our family room was very spacious ,clean and comfortable. Staff is very helpful, friendly and efficient. Concierge was fabulous! Thanks for a fabulous stay!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Quarantine reservation: I would steer clear from this hotel until the unpredictability of the coronavirus restrictions settles down. 1. They will not offer cancellations. No flexibility at all and will charge you 100%. So read the fine print, even though they will say "No Charges 14 days before check in", it means differently. 2. They change their policy whenever they want regarding transferring. In the beginning, they were okay with me transferring to a different reservation, and then 2 days before and 1 attempt of transfer they immediately changed their policy saying "because of previous fraudulent activities". They immediately took out my right to move that reservation even though I already told them I needed to cancel my trip. Still charged me, and apparently 30% of the full fee is for "show of goodwill" If you need to make sure you can cancel, let alone transfer your reservations, just don't book from this place.…
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Date of stay: December 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
if you want to visit mainland china without leaving hong kong-- that will be place to be. well ratteled to pieces furniture, falling doors, poor watersink, bathroom handles falling apart by touch etc etc. recognizable stink of old 2-3* hotel at mainland (say zhuhai) dirty pillows - proper dirty rolled in rubbish bags (??!!) under pillow case-- thats amazing local "knowhow". 70% of stuff not speak english, but to be fair some speak perfect, just need to be lucky to get them on phone. laziest consierges ever-- it takes faster to cook and bring order from outside restoraunt then bring it from reception to room. food that hotel provide (should say enforce, as you can not book without food package) with accomodation is beyond good and bad-- simply terrible. the only reason to book this "hotel" is artificiate shortage of quarantine hotels created by HK goverment and i can image that i will not have choise but to book ot again, but only if no any another choise. i will not believe that someone will book "this" under normal circumstations…
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip: choose another hotel, if can
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I greatly enjoyed my stay at Metropark Hotel Kowloon during my 21-day quarantine in September 2021. The room was a good size (>200 ft) and the twin beds were very comfortable. I slept very well most nights. I had enough space to set up my work station as well as to carry on with my daily exercise routine (core and pilates). My room faced the housing estate nearby and was relatively quiet. The aircon was also easy to use and did not make much noise. We were also allowed to open windows which helped with the air flow. The bathroom was clean and had plenty of supplies. The shower had great water pressure and was easy to to use; the towels were also lovely and soft. There was a drying rack and clothes line provided for drying clothes, which was very helpful for the 3-week stay. The service from the staff was excellent. They were always polite, professional, and helpful on the phone; and were able to address my queries (eg, requesting cleaning products, how to connect my computer to the TV via a HDMI cable). Anything my family/friends sent to me were delivered to my room within 15 minutes, highlighting the efficient service. There was also reminders about my COVID tests the day before which was very helpful. I had to wait to check in as I came on a full bus, but the checking out process literally took 1 minute. The food was very tasty, especially given the price. The menu had two choices for every meal and were pretty standard HK lunchbox/tea restaurant-type food (probably costs around HKD 50 at least) but of higher quality. The portion size was perfect. You could also swap out drinks for fruit cups. I loved the fried fish, sweet/sour pork, and roast duck and I am still at awe at how fresh the prawns were; plus I enjoyed having veggies with little oil for my lunch and dinner. You can choose from several food delivery slots (which is great for organizing intermittent fasting) and you could easily skip a meal if you'd like; but I never had the need to order takeaway food as I was very happy with what I was offered. I also used the fridge and kettle, which is helpful especially for storing outside food and boiling your own water. We also got a mid-autumn festival treat from the hotel consisting of a heart-shaped mooncake and traditional snacks like peanuts and taros, which was a lovely and thoughtful surprise, as I was not able to spend that day with my family. I also had a good "work from hotel" experience. There were lots of places to plug in and charge my multiple devices. As expected, the free wifi was not very fast, although it was straightforward to connect. For those who would like to stream movies or have zoom meetings, I would recommend preparing your own ethernet cable to plug in (with the ethernet cable, the internet speed was up to 80Mbps). Overall (and to the surprise of all my family and friends), I felt energized, healthy, and refreshed after the 21-day quarantine period. I would describe my experience here as a work/staycation rather than compulsory quarantine, and the experience improved both my physical and mental health. I managed to work full time (to a different time zone), exercise, sleep/relax, connect with my friends online, and complete a personal project, all to similar comforts that I would have at my own home. I highly recommend this hotel, especially for the great service and excellent value for money (HKD 680 per night for single person).…
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Date of stay: September 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was quarantined in the MetroPark hotel, Kowloon, Hong Kong from July 13 - July 27. To my utmost disgust and horror, although I paid hkd 880 per night, I was given a deluxe room which was full of dust and mold. I called up the receptionists to mention to them, they just sent me some sanitising Kleenex to ask me to clean the room by myself. 1)The furniture are very old and used, as well as tattered. The carpet design is very frightening. It is literally zebra patterns. In addition, the curtains are awfully stained and the bed skirt has a rather big patch of stain. 2) The curtains were full of dust. When I drew the curtains everyday, I could see the dust flying in the air. I had to use my facial mask when drawing the curtains every morning and night. 3) The hangers were full of dust. and the closet door was covered with dust as well as mold. The wooden panels have a thick layer of dust which made me feel very uncomfortable. 4) The light shade in the ceiling of the bathroom was stuck with mold and dust. Every morning and evening when I guggled my mouth, again I threw up because I looked up to the ceiling and the light shade was right on top of me. 5) The food was mediocre... the blanched veggie was not fresh and couldn't be eaten...菜渣。and for the fourteen days I was eating alternately 残 旧小 白 菜 and `菜心 until these last two nights I had to request for different types of veggie. For my two weeks that I cooped up in the hotel, my physical and mental health were really badly affected. During my stay, I did write in to the hotel to make my complaint and ask them how could they let me stay in such an unhealthy and unclean room whereby I had been inhaling dust all the time and there was no breather. The duty manager who read my complaint just said sorry and brushed me off to say they couldn't help me further.…
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Worst ever hotel that charged 880 per night, and gave you the dirtiest and cheapest food quality.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I have stayed in three other quarantine situation hotels in Hong Kong and this is the best. The room itself is adequate in every way but not outstanding. Where the Metropark excels is in the friendly attentive staff which I would give 5 starts too, and the food choices and presentation is very good. (Bring your own condiments and serving items like a real plate) I actually looked froward to the three meals they brought me each day, a lot of it tasted like real home cooked offerings. The bed is top quality comfortable for restful sleep. Thank you Metropark staff for the good feeling in staying here!
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Date of stay: May 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Metropark hotel Kowloon, Guest Services / Front Office at Metropark Hotel Kowloon
Responded 19 May 2021
Dear Bob M Thank you for your compliments to Metropark Hotel Kowloon. It is definitely an important motivation for us to provide impeccable service to our guests. We will do our best to ensure every of our guests stay memorable. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here for the mandatory quarantine period. Room was comfortable and well equipped. Staff were friendly and helpful. The reason I give it three stars is that the cleanliness let it down- see photos. Bathroom and surfaces needed a good clean.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Kowloon Metropark hotel, 顧客服務/櫃檯辦公室 at Metropark Hotel Kowloon
Responded 16 Nov 2020
Dear 26yellowmellow Thank you for your recent stay with us and your valuable comments. Please accept our sincere apologies for the service deficiencies during your stay. We have reviewed the shortcomings and will reinforce the related training program for our staff to enhance the cleanliness and pay attention to details in order to provide a better staying experience to our guests. We look forward to being of service to you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$74 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
京华国际酒店, 香港九龙维景, 九龙维景, metropark hotel kowloon
LOCATION
ChinaHong KongKowloon / Kowloon City District / Mong Kok
NUMBER OF ROOMS
487
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Frequently Asked Questions about Metropark Hotel Kowloon
Which popular attractions are close to Metropark Hotel Kowloon?
Nearby attractions include Hong Kong Sneakers Street (0.5 km), Richmond Shopping Arcade (0.4 km), and The Forest (0.4 km).
What are some of the property amenities at Metropark Hotel Kowloon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Metropark Hotel Kowloon?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Metropark Hotel Kowloon?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Metropark Hotel Kowloon?
Conveniently located restaurants include HeSheEat Cafe, TAP: The Ale Project, and Lei Bistro.
Are there opportunities to exercise at Metropark Hotel Kowloon?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Metropark Hotel Kowloon have an airport shuttle?
Yes, Metropark Hotel Kowloon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Metropark Hotel Kowloon have airport transportation?
Yes, Metropark Hotel Kowloon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Metropark Hotel Kowloon?
Yes, dry cleaning and laundry service are offered to guests.
Does Metropark Hotel Kowloon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.