We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

L'hotel elan

Save
Traveller (649)
Room & Suite (349)
Pool & Beach (48)
Ratings and reviews
Certificate of Excellence
  • Excellent45%
  • Very good42%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“kwun tong”(37 reviews)
“top floor”(59 reviews)
“mtr station”(49 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
Business Centre
4 Star Hotel
L'hotel elan, the latest development of the L'hotel Group under the Chinachem Group, is now opened. Located in the vibrant new business hub of Kwun Tong, the Hotel offers 254 superbly appointed guestrooms and suites, a gym and an outdoor pool, a contemporary casual dining restaurant...
View all hotel information
Location and contact
No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
Name/address in local language
30.8 km to Hong Kong Intl Airport
13 restaurants are within a 0.5 km radius
4.8 km from Victoria Harbour
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (707)
Filter reviews
512 results
Traveller rating
217
210
53
17
15
Traveller type
Time of year
LanguageEnglish
More languages
217
210
53
17
15
Show reviews that mention
All reviewskwun tongtop floormtr stationsmall poolcomplimentary mini barbusiness triphotel is locatedupon checkbusiness hotelminutes walk awayrooms are largebigger roomrooftop poolshopping mallcomfortable stayhk islandapm
FilterEnglish
Updating list...
1 - 5 of 512 reviews
Reviewed 1 week ago via mobile

Good value for money in Hong Kong. Very reasonable price. But awful service with unfriendly rude staff. Pool has a nice view but very small and facing the reception of the hotel. Average breakfast. Rooms Ok. No charm but clean. No view.More

Thank Stephane S
Response from Lhotel_GM, General Manager at L'hotel elanResponded 4 days ago

Dear Stephane S, Warm greetings from L’hotel elan! We were deeply concerned with the staff service issue that you brought up to us, which your experience at the Hotel as a result was somehow affected. Your comments to us is valuable and we will review...More

Reviewed 2 weeks ago via mobile

when I called from the room to request an extra towel, I don’t even have a chance to finish my sentence and the staff HUNG UP the phone immediately!And I have to call again to ask whether the mini bar is complimentary or not(the room...More

Thank Larisawing
Response from Lhotel_GM, General Manager at L'hotel elanResponded 2 weeks ago

Dear Larisawing, Warm greetings from L’hotel elan! We were deeply concerned with the various issues that you brought up to us, which your experience at the Hotel as a result was somehow affected. Your comments to us is valuable and we will review and address...More

Reviewed 13 June 2018

Hello Elan Team, i stayed during Feb on my HK visit on official tour.It was very good experience staying at your hotel. few things which i liked most is as below, a)your ground staff is very polite and professional,they take care the guest well.proactively,taking the...More

1  Thank Amit M
Response from Lhotel_GM, General Manager at L'hotel elanResponded 15 June 2018

Dear Amit M, Warm greetings from L’hotel elan! On behalf of all my team members, I hope you had another wonderful stay in Hong Kong with us. It is our pleasure to hear that you enjoyed the accommodation and service we prepared for you especially...More

Reviewed 1 June 2018 via mobile

This is my 2nd stay at this hotel and I can only find one improvement needed - better quality toilet tissues. Apart from that - it's clean and spacious. I think it's great that the hotel uses floor boards over carpet as it feels so...More

2  Thank 321Woof
Response from SylviaChung_GM, General Manager at L'hotel elanResponded 5 June 2018

Dear 321Woof, Warm greetings from L’hotel elan! Many thanks for your repeated stay with us. On behalf of all my team members, I hope you had another wonderful stay in Hong Kong with us. It is our pleasure to hear that you generally enjoyed the...More

Reviewed 14 May 2018

I have stayed here many times and can't fault the cleanliness and staff service. However, the Hotel really lacks a casual bar area, which could actually be rectified quite easily. The fabulous reception is located on the 35th floor and overlooks the pool which quite...More

Review collected in partnership with this hotel
1  Thank aww20182018
Response from SylviaChung_GM, General Manager at L'hotel elanResponded 15 May 2018

Dear aww20182018, Warm greetings from L’hotel elan! On behalf of all my team members, I hope you had a wonderful stay in Hong Kong with us and thank you very much for your kind comments. It is our pleasure to hear that you enjoyed the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$108 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in Hong Kong
#54 Best Value Hotel in Hong Kong
#77 Business Hotel in Hong Kong
#88 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$108 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in Hong Kong
#54 Best Value Hotel in Hong Kong
#77 Business Hotel in Hong Kong
#88 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (649)
Room & Suite (349)
Pool & Beach (48)
Dining (37)
Amenities (72)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
janjan1011
4 April 2018|
AnswerShow all 2 answers
Response from Lhotel_GM | Property representative |
Dear janjan1011, Thank you for your question. Please be informed that our official check-in time is after 2 p.m. If you would like to request early check-in at around 6-7 a.m, we would recommend you to reserve one earlier... More
0
Votes
TCchabuta
26 March 2018|
Answer
Response from Lhotel_GM | Property representative |
Dear TCchabuta, Thank you for your question. Please be informed that we have no handy phone provided but you can enjoy free Wi-Fi service during your stay. Should you have any further question, please let me know! Best... More
1
Vote
TCchabuta
26 March 2018|
Answer
Response from Lhotel_GM | Property representative |
Dear TCchabuta, Thank you for your question. Please be informed that we have no handy phone provided but you can enjoy free Wi-Fi service during your stay. Should you have any further question, please let me know! Best... More
0
Votes
Room Tips