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Dorsett Wanchai, Hong Kong

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Dorsett Wanchai, Hong Kong
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2,978 Reviews from our TripAdvisor Community

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Showing 2,461: English reviews
Reviewed yesterday NEW

Just a quick question.....has anyone who has stayed at Dorsett, Wan Chai subsequently had their credit card scammed? The only time we gave out our entire details to anyone in HK was when we booked this hotel. On arrival home our credit card was scammed to the tune of nearly $6,000 and by someone with a Chinese name who booked...

Thank robshines
Reviewed 4 days ago NEWvia mobile

I stayed for five nights in Dorsett wanchai hotel and i am so glad I booked this hotel. The family room was spacious and the location eas great less than 10 minute walkto the underground station. The hotel staff were amazing helpful, as first time visitiors with my family and baby to Hong Kong they helped us daily with maps...

Thank Kenny_onezebra
Manila, Philippines
Reviewed 4 days ago NEW

Booked this hotel because of price and proximity to the Hong Kong Convention and Exhibition Centre. Stayed with family of 9 (7 adults, 1 child, 1 infant), spread across 2 family rooms and 1 double room, DURING renovation and transition of Cosmopolitan Hotel Hong Kong to Dorsett Wan Chai Hong Kong. The double room facing the race course / football...

Thank GuiaGon
Reviewed 5 days ago NEWvia mobile

Room was comfortable and clean. Within walking distance to many sights including peak tram through parks. Close to trains. Taxi to airport $400 HKD but maybe because we had Michelle Schumacher driving. She was doing over 140 KPH in 80kph zones.

Thank Allan G
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

This was quite a nice hotel for us to stay in. We booked two rooms, one for our adult children and a king for us. The rooms were small but very clean, nicely appointed and comfortable beds. Ours had a view of the racetrack. Ten minute walk and you were in Wan Chai. Bakeries did a good breakfast and the...

Thank richardlizkt
Reviewed 6 days ago NEW

Location was not convenience, quite a long distance from the downtown area . No help with our luggages even we were carrying 6 luggages! Check in was so slow and check out as well. We did not try the outlets as that seems not attractive at all.

Thank Laus1976
Christchurch, New Zealand
Reviewed 1 week ago NEWvia mobile

The Dorsett was comfortable and central. Be prepared, rooms are very small, had to upgrade to bigger more expensive room on arrival. We are bed snobs, and we were not disappointed! Very comfy bed and linen. Staff very friendly and accommodating .

Thank vanessa a
Reviewed 1 week ago via mobile

It's a walkable 10-15 from Times Square, where there's a train station. The staff were busy and sometimes curt but efficient and polite. You can get free wifi in your room depending on the mood of the person at the front desk. For best value for money I would recommend a room at a high level with a city view,...

1Thank Aubrey C
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Aubrey, Thank you very much for your comments. We are sorry that the service from some of our staff didn’t quite meet your expectation this time. Rest assured that training will be reinforced towards all front line teams in order to prevent the same from happening again, sorry for the inconvenience caused. On the other hand, all guests who...

Wakefield, United Kingdom
Reviewed 1 week ago via mobile

The hotel is situated across the road from the 'Happy Valley' racecourse. ( a must even if you don't like horse racing) Time Square shopping centre is about a 15 minute walk, the metro station is on the lower floor. The rooms are very small, but adequate, we were upgraded FOC to one of the newly refurbished ones. We didn't...

1Thank tina2957
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Tina, Thank you very much for your comments. We are happy to know that you like the signature racecourse view from our room and find our hotel conveniently located. It’s also great that the free smart phone equipped with unlimited internet, Wi-Fi hotspot, free local and IDD calls had given you a great deal of convenience. On the other...

Manly, Australia
Reviewed 1 week ago

We stayed here with our three teenage children sharing two double beds in the quad room. Tight living but we were up and out all day so good base. OK location not far from the central districts. Service OK.

Thank TribeTravel
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear TribeTravel, Thank you for your great comments. We recommend you to check out our other room types that measure up to 48 sq. m. next time for a more spacious and comfortable stay. We will also keep the spirit up to ensure exellcent services to be rendered in all the future times. Look forward to welcoming you back for...

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong
Price Range: $143 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorsett Wanchai, Hong Kong 4*
Number of rooms: 454
Reservation Options:
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong
Hotel Style:
#51 Best Value Hotel in Hong Kong
#69 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#90 Luxury Hotel in Hong Kong
#103 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for newly renovated rooms facing the race course / football field!”
 of 5 bubbles GuiaGon, 17 Jan 2017 | Read review
“Ask for high floors with city / racecourse view.”
 of 5 bubbles TribeTravel, 9 Jan 2017 | Read review
“ask for high floor with view of the horse racing course . Friendly front officers are helpful as well as concierges.”
  • enjoy your fruit basket at this table
  • living area with massage chair
  • best sleep
 of 5 bubbles sopapanr, 3 Jan 2017 | Read review
“Happy Valley view and higher the floor the better”
 of 5 bubbles PaulS187, 3 Jan 2017 | Read review
“High rooms overlooking racecourse”
 of 5 bubbles Kit53, 28 Dec 2016 | Read review
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