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Disneyland, Lantau Island, Hong Kong China
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US$264
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Traveller (3886)
360
Panoramas (7)
Room & Suite (923)
What is Travellers’ Choice Best of the Best?
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About

#72 of 795 hotels in Hong Kong
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. Official Website Exclusive! Book your hotel stay online to receive exclusive privileges-room upgrade and complimentary drink.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Entertainment staff
Babysitting
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Bottled water
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Chinese

Location

57Somewhat walkable
Grade: 57 out of 100
11Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
Disneyland, Lantau Island, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport13 kmSee all flights
Shenzhen Airport44 kmSee all flights
Disneyland ResortMass Transit Railway (MTR)11 min
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2807Reviews89Q+A100Room tips
Traveller rating
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gamebi wrote a review Jan 2023
Singapore, Singapore11 contributions13 helpful votes
The best holiday at a theme park. Most of the time, i find theme park hotels overpriced. This for one is worth it. We managed to stay at a suite, so we had personal and express check-in at the lounge area. In addition, all staff we very warm and friendly toward my toddler. Meals i had them at the lounge, not the best stuff, but great enough to pack our tummies before heading back to the park. On the day i arrived, there were also a lot of activities to keep my son occupied. One thing i hated was the bus shuttle, they go really fast and it was really bouncy, nothing to do with the hotel, it was the park's service.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Remember to go for the meet the character sessions, they constantly appear for photos, especially...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 days ago
Dear gamebi, Thank you for your recent stay at Hong Kong Disneyland Hotel, and contributed your valuable time to write a review of your staying experience. Our teams are glad to hear of your enjoyable stay at our Kingdom Club with our Cast Members' services and hotel activities. It is always rewarding to receive positive comments, particularly when they are telling by our honorable guests! Thank you for your opinions on the bus shuttle and sorry for letting you down on the service. Your comments will definitely be shared with the relevant team for proper view, as indeed, it could assist us to perfect our service standard and guest experience. Thanks again for your sharing. We look forward to welcoming you back in a not too distant future to enjoy another Disney journey! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Russel_110 wrote a review Jan 2023
London, United Kingdom1 contribution3 helpful votes
Always loved to visit here during Lunar new year, especially enjoyed the lion dance show. Great atmosphere with a lot of warm smile from the staff. Room is good enough for family of 4, spacious, neat and clean. Suggested to get a parking pass from reception, just cost you $190 and you can enjoy using the parking lots both in the resort and hotel.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Sufficient parking lots
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 days ago
Dear matthew90913, Thank you for choosing Hong Kong Disneyland Hotel to celebrate Chinese New Year. Your time provided to write a compliment note to express your enjoyable stay with us is truly appreciated. Your cheers expressed on the CNY festive activities, the cozy accommodation and our Cast Members' services had given a recognition to the teams for their marvelous efforts contributed for you and your family. Your 5-star rating is beyond thankful as an added value to our services, much appreciated. We look forward to welcoming you again sooner to enjoy another Disney journey! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah C wrote a review Jan 2023
Hong Kong, China2 contributions1 helpful vote
Excellent services at Kingdom Club that all kids would like to go back for staycation again. Thanks Bonnie @Kingdom Club who makes our stay more wonderful. Would like to have our staycation again during Easter. The lion dance and CNY activities made CNY atmosphere better.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 days ago
Dear sarahcM4981QK, Thank you for choosing Hong Kong Disneyland Hotel as your families' CNY staycation. We are thrilled to receive the compliment for your enjoyable stay at our hotel. Thank you! Your 5-star rating has brightened up our team spirit! We are glad to know that you and your families had enjoyed a wonderful time at our Kingdom Club with our Cast Members' service excellence. It is always rewarding to receive positive comments from our honorable guests for their memorable stay and enjoyed our facilities, activities and Cast Members' service. Your encouraging note will definitely be shared with Bonnie and the teams for their marvelous efforts contributed for your stay. Thank you! We look forward to welcoming you and your families back in a not too distant future. Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HKY wrote a review Jan 2023
Hong Kong, China3 contributions9 helpful votes
Very happy to revisit this hotel during CNY period, it was a wonderful experience to see the performance of Lion Dance after the relaxation of COVID measurements, it’s been almost 3 years, every people were so happy and excited to see the performance, it was filled with happiness and enjoyments… we can see the happy faces all around. Hotel staff was very friendly and helpful, service was great, food was delicious and we were so lucky to see Minnie Mouse at hotel lobby, we can take pictures with her, our kids were so happy! It’s very nice and good option to stay in Disney hotels during festive season, I would highly recommend this hotel to those who travel with kids, the location was also the best part as the distance between hotel and the park was so close, it would take around 10mins walk to the park entrance, it’s so good…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 days ago
Dear Culture30747821913, Thank you for making a repeated choice to stay at Hong Kong Disneyland Hotel to celebrate Chinese New Year! Your valuable time contributed to write a review to share your experience is truly appreciated. Your 5-star rating is awesome!. Our teams are beyond glad to know that you and your family had a wonderful time at our hotel with the festive vibes and activities as well as our Cast Members' services. Our team spirit is highly motivated and encouraged to know that your staying experience has impressed you lastingly. Again, your benevolent note is thankful. We look forward to welcoming you back to enjoy again the MAGIC! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelGoGoFun wrote a review Jan 2023
Hong Kong, China41 contributions47 helpful votes
We just spent a wonderful weekend in this hotel, all the staff are friendly and welcoming with their smiles. Specially thanks to the staff on Kingdom Club whom extended their great hospitality to my family, the service was superb and impressive. We loved to spend time in the lounge and chat with the staff. Special thanks to Irene, Miki, Kayla, Priscilla, Stephan and Ada (I tried to remember all the staffs that I met in this 3 days) of their professional and sincere manner to make our trip more enjoyable and memorable! Also thanks to Alex who remembered my son loves Mickey very much and gave him the coloring paper with Mickey pattern, he really loves it… Besides, the room was spacious enough, clean and tidy, Suki has done a great job to clean and make up our room during the stay. We also enjoyed the hotel activities especially Tai Chi class in the morning, we have so much fun and very glad to meet my son’s favorite character- Mickey, he really enjoys and loves playing this… Overall we have a great holiday and will definitely see you again in my next trip at HK Disneyland Hotel! Keep on the good job everyone!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 1 week ago
Dear TravelGoGoFun, Thank you for choosing Hong Kong Disneyland Hotel as the venue for your weekend enjoyment with your family. We truly appreciate your valuable time provided to write us a positive review regarding your staying experience. It is a stunning 5-star rating to remark your wonderful time here at our Kingdom Club. It is always rewarding to receive compliments from our honorable guests to let us know their wonderful and memorable time created by our Cast Members' service excellence, clean accommodation and enjoyable activities. We are thrilled to know that your experiences are keeping you a lastingly great impression! Thanks again for y our motivated and encouraging note which will definitely be shared with Miki, Kayla, Priscilla, Stephan and Ada and the entire team for their efforts contributed during your stay - your note is one of the important highlights to our team during the week! We profusely look forward to welcoming you and your family back to enjoy another wonderful Disney journey. An earlier Kung Hei Fat Choy with happiness and healthiness in the year of 2023! Hope to see you soon! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maps56659031733 wrote a review Jan 2023
今次係第二次黎呢間酒店 對上一次係通關前 服務好好好滿意今次通關後服務真係差 我地比咗$5000 住2晚 海景露店房再加Linabell 主題佈置 搭咗兩個鐘地鐵由將軍澳入黎玩 一check in入房第一時間request 尿片比bb換片 因為上次黎都係咁request 所以今次直接無帶尿片 點知打去reception request 既時候女接線生同我講:「尿片只可以request 一次2塊 如果唔夠就要自己去東涌買」係exact wording無改過字 聽到真係嬲到震 見我係香港人就叫我去東涌買 建議香港人都唔好黎玩 迪士尼只在意遊客生意 山長水遠入到黎比咗$5000住兩晚叫我出東涌買尿片 This is my second visit to Disneyland hotel. I would not recommend this hotel to visitors or locals. They have the worst service ever. I paid $5000 hkd for 2 nights with balcony and ocean views plus Linabell decorations. This package does not include any breakfast or dinner. It took me 2 hours transportation to get to the hotels. Right after I entered the room, I requested diapers from the reception. The receptionist told me I can only request diapers once and they only gave me 2 pieces. And told me that if I don’t have enough diapers, I have to go to tung Chung to get more diapers (by my self of course) this is really ridiculous that I paid around $5000 hkd for 2 nights and I can’t even request more diapers from a hotel and I have to travel back to the town to get more diapers?
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Date of stay: January 2023
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 2 weeks ago
Dear Maps56659031733, Thank you for your recent patronage at Hong Kong Disneyland Hotel, and contributed your valuable time to write a review of your stay. Thank you for bringing our attention to the mentioned concern. Our hotels have specific guidelines for providing amenities to our guests appropriately during their stay. We regret to learn that our service for the above did not meet your expectation. Our teams constantly strive to maintain the the best possible stay for each of guest and please rest assured that your input will be shared with our teams. We look forward to welcoming you back in your next visit. Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ann h wrote a review Jan 2023
13 contributions10 helpful votes
Kingdom Club is awesome, checked in directly at the Club level. Traveling with a pre teen and a toddler in tow can be stressful but everyone at the Kingdom Club were so helpful and kind, they made the trip a complete breeze for us. We felt especially grateful to the Club Manager and Dennis, who went out of his way to make the trip magical for us, right from the moment we checked in. We always felt relaxed despite full occupancy during the peak Christmas season. We stayed for 2 nights and enjoyed the Hotel facilities, the maze, Indoor pool is back to normal, no need to prebook anymore. Toby and Adam of the Concierge team helped us with everything including taking photos. Kingdom Club also organizes daily activities for the kids, we did some cute crafts making Christmas decorations and stayed for the funny Bed time stories by Iron and Emily. Photos with cartoon characters now takes place at the other end of the corridor and they now stay really far away for some long distance photos, which was a bit strange but probably required with covid restrictions. Breakfast at the Kingdom Club was so much more relaxing without the usual crowds, the queues and kids running around the buffet spread. Food at the restaurants is quite pricey but it is expected. Thank you Dennis and Disneyland Hotel, I hope to be back soon.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 2 weeks ago
Dear Mochibaby, Thank you for choosing Hong Kong Disneyland Hotel to enjoy the festive season with your family. Your valuable time contributed to provide a positive review of your stay is truly appreciated. Thank you for your amazing 5-star rating to remark your wonderful stay at our hotel! Our teams are rewarded with thrills to hear your cheers for our Cast Members' service excellence, pleasant hotel environment and facilities and enjoyable recreation activities during your stay. Your note is definitely one of the important highlights during the week which has brightened up our team spirit. Thank you for your encouraging compliments paid to the Club Manager, Dennis, Toby, Adam, Iron and Emily for their efforts contributed for your stay. We look forward to welcoming your revisit in a not too distant future enables us to provide another magical Disney journey for you and your family. It will be such a pleasure to seeing you back! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vitadrinker wrote a review Jan 2023
Singapore, Singapore7 contributions3 helpful votes
Spend a night at the Hong Kong Disneyland hotel, it was such a wonderful experience. The view from the room was gorgeous. There are many things to do inside the hotel and it wasn't a lot of people. It was very relaxing and the kids are excited! The only cons is the hotel is getting old, some part might need to be renovated soon.
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Date of stay: December 2022
Rooms
Location
Service
Room Tip: Magical experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 weeks ago
Dear vitadrinker, Thank you for your recent stay at Hong Kong Disneyland Hotel. We appreciate your valuable time provided to write a review of your staying experience. We are grateful to hear cheers from our honorable guests for their enjoyment experienced during their stay with us. Your positive comments mean more than a compliment, also an encouragement to our teams for their efforts contributed to provide some wonderful experiences to our guests. Thank you! Thank you for your comment regarding the facade of our hotel that has been remarked on book for our future hotel renovation plan. Thank you! We very much look forward to welcoming you back to enjoy another magical Disney journey! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nadialje wrote a review Jan 2023
Los Angeles, California, United States9 contributions8 helpful votes
who have been wonderful, and some who downright should not be working in customer facing roles. We checked in yesterday and everything was smooth sailing. I appreciated how convenient they made it for us to check in and just come back later with our cards, and even pre-arrival was really good where cast members were responsive to enquiries and helped to make bookings and gave really great advice on our add ons. The deluxe room is nice and spacious, though next time I would book an ocean facing room, it makes a whole lot of difference and gives your stay an extra spark of magic. They no longer have the little toiletry bottles which is a bummer, swapping out for large dispensers in the bathroom instead. Love that being a hotel guest also allows you a designated line for entry to the park. Super useful when it gets crowded at the entrance. Now what’s the issue? Enchanted Garden. Ok, maybe not the entirety of the restaurant because the food is generally good and the ambiance is great. The issue.. is with one particular cast member named Peggy . We were hastily told in Cantonese to wrap up at breakfast this morning because of the time limit, so we tried to just grab whatever we had not finished to go. (Also, super presumptuous that just because we’re Asian that we speak Cantonese.) Peggy storms back to the table to say we can’t do that, we barely understand her but her clear look of annoyance and gesturing was enough to tell us what she was trying to say, which okay is fine if it’s hotel policy not to be able to take things away since you’re worried we get food poisoning or whatnot.. but what isn’t okay and is definitely not fine is her staring hostilely at us across the room, pulling in other colleagues to stare at us as well to make sure we didn’t take the handful of pastries with us. Give me a break, Peggy. It’s a god damned muffin. It’s amazing that they would rather see food go to waste than to let a paying customer just take it with them, what more for a child? It’s not like you can put our leftovers back in the buffet line. Unnecessary behaviour that just REALLY ruined the experience. I had such fond memories being here the last time that I wanted my family to experience the same but no. Never again after this. You don’t pay this much money to be treated this badly. On our last night, we realised how thin the walls of the room actually are where we could hear extremely clearly the person in the next room, as well as when they were in the hallway. However, I guess this is typical of hotels that are a little older. We called front desk to let them know of the noise and they actually reacted really quickly which was great. Anyway, still 3 solid stars for the hard product. But the soft product is what wins customers into becoming lifelong fans. Work on that and you’ll have a winner.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 3 weeks ago
Dear nadialje, Thank you for your recent stay at Hong Kong Disneyland Hotel. Your valuable time contributed to write a review about your staying experience is much appreciated. Thank you for your detailed and candid review. We are glad to know that you enjoyed your Disney journey from hotel check-in to room environment and facilities through your park experience. Your positive comments made our day with encouragement to our teams for their contributions made to provide a nice and memorial staying experience for our guests. Thank you! While compliments are truly appreciated, we regret to learn of your unpleasant experience occurred during your breakfast. We thank you for bringing your concerns to our attention. Your comments have been seriously reviewed with the relevant team followed by an earnest approach conducted with the team for our service standard. We look forward for your next visit to our hotel. It will be a great pleasure to welcoming you back! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amber123161 wrote a review Dec 2022
Madrid, Spain87 contributions88 helpful votes
+1
I’ve been to this hotel twice (October and December) with my newly adopted daughter and both times the room smelled like cigarette smoke. I went to the staff as well as management but all they did was reiterate the rules of “no smoking!” I don’t need the rules, I need the rules enforced! I have pictures of cigarette ashes as well as a guy smoking! I’ve written to management and spoken to management! I can’t breathe when my room smells like this! They simply reiterated the rules and told me “next time I’ll be in a different area” I’m not sure I want a next time after twice having a room that smelled like cigarette smoke and nothing was done during those months! Not a “no smoking” sign even! I’m very frustrated because I love Disney and want to take my daughter a lot but with this lack of effort on stopping people from smoking, I’m not sure it’s worth it.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Stay away from room near the pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 4 weeks ago
Dear Amber123161, Thank you for your support to Hong Kong Disneyland and be our repeated guests at our hotel, much appreciated. We again, profusely apologize for the unpleasant issue you had experienced during your stay with us. Our housekeeping teams do strike for the best services and room cleaning standard to each of our honorable guest, should any in-house guest breach our no-smoking requirement and got spotted during our daily room cleaning, we will strictly enforce and apply the penalties for such misbehavior. We regret that in the above case the experience and service did not meet your expectation. Thanks again for your note which has been taken an earnest approach. Please rest assured that our teams have conducted a review of our room cleaning procedures to prevent the repeat of similar issue. Have a magical day! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$162 - US$277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
迪士尼乐园酒店, disneyland hong kong, hong kong disneyland hotel
LOCATION
ChinaHong KongIslands District / Discovery Bay / New Territories
NUMBER OF ROOMS
400
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HONG KONG DISNEYLAND HOTEL: UPDATED 2023 Reviews, Price Comparison and 4,224 Photos - Tripadvisor

Frequently Asked Questions about Hong Kong Disneyland Hotel
Which popular attractions are close to Hong Kong Disneyland Hotel?
Nearby attractions include Hong Kong Disneyland (0.6 km).
What are some of the property amenities at Hong Kong Disneyland Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hong Kong Disneyland Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hong Kong Disneyland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hong Kong Disneyland Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Hong Kong Disneyland Hotel?
Conveniently located restaurants include Enchanted Garden Restaurant, Chef Mickey, and Crystal Lotus.
Are there opportunities to exercise at Hong Kong Disneyland Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hong Kong Disneyland Hotel have an airport shuttle?
Yes, Hong Kong Disneyland Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hong Kong Disneyland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hong Kong Disneyland Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hong Kong Disneyland Hotel?
The staff speaks multiple languages, including English and Chinese.