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Cosmo Hotel Hong Kong

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Cosmo Hotel Hong Kong
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1,348 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
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Reviewed yesterday NEWvia mobile

The Cosmo Hotel was comfortable, clean and staffed with amazing personnel. Nothing was too much trouble and things were done with speed and efficiency. It is in a great position and with a bus stop outside the front door we had little trouble getting about. If l were to criticise anything it would be the breakfast venue, the staff worked...

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Helpful?
Thank Christine C
Melbourne, Victoria, Australia
Reviewed yesterday NEWvia mobile

I stayed at this hotel from 17th to 23 feb. Very disappointed. Room very small and basic, housekeeping did not attend to the room on my second last night. Breakfast was set up in there front bar, and I had to Waite for a table 5 out of 6 mornings. Food average coffee shocking out of coffee machines. Staff appeared...

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Helpful?
Thank Stephen R
Reviewed 2 days ago NEW

We absolutely enjoyed staying at Cosmo hotel.The room war very comfortable, clean and relaxing.The housekeeping service is excellent. We especially appreciate their understanding of some of our individual preferences. The breakfast is also very good, just the restaurant is not very cozy, in my opinion it is too dark.But the service was excellent as always. Generally we are more than...

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Helpful?
Thank Daria A
Halesowen, United Kingdom
Reviewed 3 days ago NEW

We arrived at the hotel and were greeted by very friendly and helpful staff but entering our room was a little difficult as it was small, no room for two cases so one was on the stand and the other on the floor. No bedside tables as there wasn't enough room and there wasn't a view because the windows had...

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Helpful?
Thank ABlackCountryLass
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear ABlackCountryLass, thank you for your review. We are sorry that your stay was not up to your expectations this time. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Your comments on Nooch Bar will also be...

Reviewed 5 days ago NEW

My experience at the hotel was really good. I had no problems checking in. From other reviews on the site I knew that standard rooms had fogged windows with no view because of the cemetery up and behind the hotel. I opted to upgrade my room and got a slight discount after expressing my dis-concern with the other rooms and...

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Helpful?
Thank Rob M
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Rob M, thank you for the review. We are glad you enjoyed your hotel stay very much. Your compliment to our housekeepers will definitely be passed on to our housekeeping team to keep them motivated. Meanwhile, your feedback on our breakfast is well noted so we will pass it on to our food and beverage department for their review....

Changchun, China
Reviewed 5 days ago NEW

It is not a budget hotel but the vibe is like a budget hotel. The space for hallways between room were too narrow. the walls weren't that sound proof enough coz i have heard guests voices while talking and even in the hallway when one guest is snoring. The interior should have at least updated and modern design. All the...

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Helpful?
Thank ozgooo1980
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear ozgooo1980, thank you for your review. We are sorry that your stay was not up to your expectation this time. Regarding the noise and the design, we will definitely pass your comments to our management team so we could work that out to improve the design. Once again, we appreciate your feedbacks very much, and we look forward to...

London
Reviewed 1 week ago via mobile

We have just returned from a very busy 5 days in Hong Kong. The stay at the Cosmo was great. We got a transfer from the airport. We arrived late so they were ready and waiting to receive us when we arrived. Check in was simple and straight forward. We found staff to be friendly and very helpful if prompted....

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Helpful?
1Thank NaturallyUk
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear NaturallyUK, thank you for your review. We are glad you enjoyed our overall facilities and the hospitable services. Regarding the room size, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Meanwhile, your comment on the window is...

Winnipeg
Reviewed 1 week ago via mobile

Stayed at the Cosmo for 4 nights before leaving on a cruise. Room is small but average size for Hong Kong, clean with amenities as promised. Loved the free cell phone to use and free calling to Canada. Purchased breakfast plan which was very good, large selection of items that changed daily. Sister hotel provides an excellent shuttle service to...

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Helpful?
Thank WinnipegMaggie
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear WinnipegMaggie, thank you for your comment. We are glad you enjoyed the overall facilities of Dorsett Mongkok. Your good words will be passed on to our responsible departments to keep them motivated. Meanwhile, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more...

New York
Reviewed 1 week ago

The location is good and the hotel provides complimentary fruit and coffee/tea every day. There is also hotel shuttle buses to go to different locations of Hong Kong including the Central Station to catch Airport Express to the airport.

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Helpful?
Thank Julia T
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Julia T, thank you for your review. We are glad you enjoyed our overall facilities and the hotel shuttle bus services. We look forward to welcoming you back soon.

Manila, Philippines
Reviewed 1 week ago via mobile

This hotel by its.physical looks is just like any other hotels in HK. What I am impressed most is their service and for a tourist like me, I appreciate anything that will help make my vacation more convenient: free shuttle (stop overs are walking distance to my destinations), free wifi (which allowed me to access maps, search phone #s of...

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Helpful?
Thank Shamonoy
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Shamonoy, thank you for your review. We are glad you had an enjoyable stay and especially appreicated our hospitable services! Your compliments will surely be passed on to our front staffs to keep them motivated. Once again, thank you for writing us the feedbacks, and we look forward to welcoming you back soon.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A young and chic boutique hotel located amid the city centres of Causeway Bay and Wanchai, Cosmo Hotel is just 8-min walk away from the Causeway Bay subway station and provides free shuttle bus to 15 major destinations in town. All guestrooms boast modern design with theme colours in orange, green or yellow. Free smart phone is available in every room which allows guests to use unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 select countries including UK, US, Australia, Singapore, China, Canada, Japan, Malaysia and Korea. The smart phone can be used both in and out of the hotel. Other facilities include Nooch Bar at the lobby and an outdoor patio Breeze on 5/F. Cosmo Hotel is 100% smoke-free and is one of the few EarthCheck's silver-certified green hotels in Hong Kong. ... more   less 

Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Region: China > Hong Kong
Price Range: $106 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Ctrip TA, Travelocity and Agoda so you can book your Cosmo Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong
Hotel Style:
#49 Best Value Hotel in Hong Kong
#93 Family Hotel in Hong Kong
#94 Romantic Hotel in Hong Kong
#105 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Cosmo Hotel Hong Kong staff and other travellers.
19 questions
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Questions? Get answers from Cosmo Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reg rooms DONT have a cityview & have fogged windows. Bargain UPG RM w/ you get there. If travelling during peak seasons UPG w/ booking.”
 of 5 bubbles robmO809DW, 20 Feb 2017 | Read review
“Rooms on the 11th floor do have windows but doesn't open because probably the view is not nice”
 of 5 bubbles ozgooo1980, 20 Feb 2017 | Read review
“quiet floors”
 of 5 bubbles 775juliat, 14 Feb 2017 | Read review
“Don't choose stay on the 5th floor if you don't want to be exposed to any smoke. Otherwise the hotel is thankfully smoke free.”
 of 5 bubbles Doglover408, 8 Feb 2017 | Read review
“Ask for a higher floor and a room facing the racecourse”
 of 5 bubbles muimuilee, 20 Jan 2017 | Read review
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