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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#75 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. *In view of the recent announcement made by Hong Kong SAR Government in regards of the closures of leisure venues & facilities: we regret to inform you our swimming pool & In Balance fitness centre will be temporarily closed until further notice.
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Room & Suite (813)813
Full view
Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
On-demand films
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English, Chinese
Location
Full view
96Great for walkers
Grade: 96 out of 100
37Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
No.51 Man Tung Road, Tung Chung, Hong Kong China
Name/address in local language
Getting there
Tung ChungMass Transit Railway (MTR)3 min
5123Reviews141Q+A100Room tips
Reviews
Traveller rating
- 2,637
- 1,895
- 436
- 95
- 61
Time of year
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Popular mentions
We just had dinner for the first time at Olea last night and I have to say it was a very wonderful experience. The ambiance and lighting was perfect for an intimate dinner with my family. Food was great but the short rib we ordered was a little dry. It was also my daughter's birthday and we were able to celebrate it thanks to Nicholas and his team. He was very considerate and accomodating to us even on short notice. I want to thank them for making my daughter's birthday very special. Hope to be back soon again for another special dinner.
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Date of stay: May 2021Trip type: Travelled with family
Helpful
Hotel's Favourite
we came back from a trip and our flight was at midnight so I booked a day room at the Novotel which I can recommend. Location is perfect, inside a mall very close to the airport ( they deliver a free shuttle service ) amazingly good breakfast and also close to some site seeing. Room was clean big and very quiet. The subway is also leaving from the mall so this hotel has it all.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from NovotelCitygate, Front Office Manager at Novotel Citygate Hong Kong
Responded 16 Jan 2020
Dear fvandewouwer We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Front Office Mana
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My family & I booked two rooms to stay away from the city. We enjoyed the swimming pool under the sun. Although we stayed for 1 night, we enjoyed our family eating together in lunch & dinner at the buffet restaurant. We enjoyed so much and definitely be back.
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Date of stay: May 2021Trip type: Travelled with family
Helpful
Response from Hong Kong Novotel Citygate, Guest Services / Front Office at Novotel Citygate Hong Kong
Responded 5 days ago
Dear phawAmparo, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Front Office Manager
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Attractive hotel inside and out. Free shuttle service. Slightly cramped rooms with two beds mostly due to the very large bathroom and shower. Only a handful of nearby restaurants otherwise , Good bang for the buck
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Without a doubt, this is one of the favorite hotels I stayed during my time in Hong Kong! Upon arrival we were warmly welcomed by the staff with kindness and hospitality. We are just normal poeple and yet they are treating us more what we expected (like a VVIP). The staff was extremely friendly, the restaurant is very flexible (appreciate this!) and everyone of them deserves a special thanks. Food was very delicious and was well prepared. We had two great evenings here, which obviously also added up to the experience.
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Date of stay: April 2021Trip type: Travelled with friends
Helpful
Response from Hong Kong Novotel Citygate, Guest Services / Front Office at Novotel Citygate Hong Kong
Responded 2 weeks ago
Dear iamemok, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Front Office Manager
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PRICE RANGE
US$123 - US$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel citygate hong kong hotel hong kong, accor hong kong, novotel hong kong airport, hong kong novotel
LOCATION
ChinaHong KongIslands District / Tung Chung / New Territories
NUMBER OF ROOMS
440
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Claim Your Listing Frequently Asked Questions about Novotel Citygate Hong Kong
Which popular attractions are close to Novotel Citygate Hong Kong?
Nearby attractions include Ngong Ping 360 (0.4 km), Tung Chung (0.5 km), and Citygate Outlets (0.2 km).
What are some of the property amenities at Novotel Citygate Hong Kong?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Citygate Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Citygate Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Citygate Hong Kong?
Yes, parking is available to guests.
What are some restaurants close to Novotel Citygate Hong Kong?
Conveniently located restaurants include Essence, TeaWood Taiwanese Cafe & Restaurant (Tsuen Wan), and Amante Bar & Restaurant.
Are there opportunities to exercise at Novotel Citygate Hong Kong?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Citygate Hong Kong have an airport shuttle?
Yes, Novotel Citygate Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Citygate Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Citygate Hong Kong offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel Citygate Hong Kong?
The staff speaks multiple languages, including English and Chinese.