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Novotel Citygate Hong Kong

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Traveller (1657)
Room & Suite (866)
Pool & Beach (129)
Overview
  • Excellent52%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“cable car”(303 reviews)
“outlet mall”(175 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Novotel Citygate Hong Kong
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Novotel Citygate Hong Kong
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,490)
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3,686 results
Traveller rating
1,933
1,327
319
68
39
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LanguageEnglish
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1,933
1,327
319
68
39
Show reviews that mention
All reviewscable carclose to the airportoutlet mallbig buddhafree shuttlelantau islandngong pingtung chungcity gateairport hotelpremier loungeminutes from the airportshopping centrebetween flightsmtr stationan early flightdirect access
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1 - 5 of 3,686 reviews
Reviewed 2 days ago

The Novotel Citygate is such a convenient location if you are flying out of HKK on an early flight... You don't have to get up at 3 AM to get to the airport, go through security, then wait. Simply go to Novotel, enjoy the stay,...More

Thank YourTripAdvice
Hotel's Favourite
Reviewed 29 May 2018 via mobile

1st reason why I recommend this hotel. 1. it has a shuttle service from the airport 2. located very near to train station 3. hotel building is connected to Novotel Outlets Mall..😉 4. located near the cable car terminus 5. excellent food and room plus...More

3  Thank Rech D
Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded 30 May 2018

Dear Rech D, Thank you so much for your wonderful review of Novotel Citygate. I am delighted to learn that you enjoyed your stay with us and thank you for highlighting the sustainability initiatives that we have initiated throughout the hotel as part of Accor...More

Reviewed 2 days ago

I have been in the hotel a few times now and I am looking forward for the next stay! First of all, location is perfect, close to shopping mall, MTR station and close to the airport. The area is very quite and green and you...More

1  Thank Kurt A
Reviewed 3 days ago

This is not my first stay here. Our experience this time was not as good as last time we stayed here, the only plus is that the hotel is close to the airport so if you have an early flight this is a good choice....More

Thank patriciaw9
Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded 2 days ago

Dear patriciaw9 Thank you very much for taking the time to let us know about your experience in Novotel Citygate. We do apologize if we didn't meet your expectations this time, and we do hope you will give us another opportunity in the near future....More

Reviewed 4 days ago via mobile

Good hotel , close to metro station and Disneyland. A few suggestions : You can choose the hotel without breakfast there are number of restaurants in the mall area that serve good coffee and breakfast. Overall the hotel is good however there is a lack...More

Thank Hasan1978
Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded 2 days ago

Dear Hasan1978 Thank you very much for your comments and your excellent rating of Novotel Citygate. We really appreciate your positive feedback. Regarding your comment about the breakfast, yes indeed there are some other restaurants nearby, but then you will miss out on our delicious...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Wheelchair Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$140 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hong Kong
#37 Business Hotel in Hong Kong
#40 Romantic Hotel in Hong Kong
#52 Luxury Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$140 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Hong Kong
#37 Business Hotel in Hong Kong
#40 Romantic Hotel in Hong Kong
#52 Luxury Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1657)
Room & Suite (866)
Pool & Beach (129)
Dining (123)
Amenities (67)
Business Centre & Event Rooms (21)
Family and Play Areas (4)
Questions & Answers
Ask a question
Sarah M
18 July 2018|
AnswerShow all 4 answers
Response from aikrish | Reviewed this property |
You may want to signup for an Accor Hotels membership program (free of charge), if you don’t already have one. That might accord preference to your request.
1
Vote
tmeiie
4 July 2018|
AnswerShow all 5 answers
Response from hpets1 | Reviewed this property |
I believe they do.
0
Votes
Room Tips
"Very small rooms, even on executive floor"
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"Ask for room with view"
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"Ask for a mountain view unless they will give you a bay view which I never got."
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"It is good as it is!"
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