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    Novotel Citygate Hong Kong

    4,330 reviews
    #58 of 731 Hotels in Hong Kong
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    No.51 Man Tung Road, Tung Chung, Hong Kong, China
    011 852 3008 3173
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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    US$160
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    All photos (2,033) 2,033
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    Certificate of Excellence
    Traveller (1601)
    Room & Suite (858)
    Pool & Beach (129)
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    Overview
    4.5
    4,330 reviews
    • Excellent52%
    • Very good38%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “cable car”(294 reviews)
    “close to the airport”(248 reviews)
    “outlet mall”(171 reviews)
    Hotel website
    011 852 3008 3173
    No.51 Man Tung Road, Tung Chung, Hong Kong, China See on map
    Name/address in local language
    AMENITIES
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    4 Star Hotel
    All hotel details
    Offers from Novotel Citygate Hong Kong
    Special Offer: Accor.com Exclusive Offer
    Hotel deals
    Offers from Novotel Citygate Hong Kong
    Special Offer: Accor.com Exclusive Offer
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    Reviews (4,330)
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    1,846
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    1,846
    1,293
    311
    65
    39
    Show reviews that mention
    All reviewscable carclose to the airportoutlet mallbig buddhafree shuttlelantau islandngong pingtung chungcity gateairport hotelpremier loungeminutes from the airportshopping centrebetween flightsan early flightmtr stationexecutive floor
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    1 - 5 of 3,554 reviews
    Reviewed today via mobile
    Stop over

    Hotel is convenient to the airport for a night stop-over which is what we did. Got a nice upgraded room from the excellent staff and breakfast buffet was very good. Nice pool area to use in warmer months. If we had more time it’s close...More

    Thank Easterbeilbs
    Hotel's Favourite
    Reviewed 2 January 2018
    The Perfect Home in Hong Kong

    We are so glad we chose this hotel as our home for my family's very first vacation in Hong Kong. The location is very strategic as it has access to the Citygate Outlet stores and to the HK MRT Tung Chung station. It even has...More

    7  Thank AldenM
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded 3 January 2018

    Dear AldenM, Thank you so much for your wonderful review. I am delighted that you and your family thoroughly enjoyed your stay with us. Thank you very much for your great feedback in regards to the service you received from our Concierge team, your comments...More

    Reviewed 2 days ago
    Premier Executive Room

    Got a surprising upgrade at Novotel Citygate. The room was great and the service was excellent. Really gave me a good rest before the flight out of Hong Kong the next morning. Highly recommend Novotel Citygate. Had a chance to use the lounge on the...More

    Review collected in partnership with Accorhotels.com
    Thank kritiq2018
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded yesterday

    Dear kritiq2018, Thank you very much for your wonderful review of Novotel Citygate. Thank you also for highlighting the Premier Floor and benefits; I am delighted to learn that you enjoyed your stay with us. We look forward to welcome you back. Yours sincerely Nicholas...More

    Reviewed 2 days ago
    Perfect Airport hotel

    This hotel is located near the Hong Kong International Airport and have a free shuttle bus from the Airport to the hotel and the other way. The hotel is clean and modern, the rooms are not big, but are smartly done so you feel that...More

    Review collected in partnership with Accorhotels.com
    Thank JimJumBKK
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded yesterday

    Dear JimJumBKK, Thank you very much for taking the time to review your stay with us at Novotel Citygate. Thank you also for your wonderful feedback in regards to the staff interaction and service of offer, it is very much appreciated. We look forward to...More

    Reviewed 2 days ago via mobile
    Good Stopover

    Returned to the Novotel Citygate for 2 night stopover and am pleased to report an improvement from previous stays. Reception staff polite and attentive. Room clean, bed and towels best yet. The pool a great area to relax. Will stay again

    Thank AussiesTouring
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded yesterday

    Dear AussiesTouring, Thank you for your loyalty to Accor Hotels and for once again choosing to stay at Novotel Citygate. Thank you for your kind words and positive feedback. We look forward to welcome you back. Yours sincerely Nicholas Cullum General manager

    View more reviews
    123456…711
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Room Service
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Pool
    Free Internet
    Hotel Amenities
    Room Service
    Meeting Rooms
    Shuttle Bus Service
    Airport Transportation
    Dry Cleaning
    Concierge
    Banquet Room
    Children Activities (Kid / Family Friendly)
    Business Centre with Internet Access
    Laundry Service
    Multilingual Staff
    Conference Facilities
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Pool
    Outdoor pool
    Details
    Price range
    US$138 - US$297 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #31 Family Hotel in Hong Kong
    #37 Business Hotel in Hong Kong
    #40 Romantic Hotel in Hong Kong
    #55 Luxury Hotel in Hong Kong
    Room types
    Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
    Details
    Price range
    US$138 - US$297 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #31 Family Hotel in Hong Kong
    #37 Business Hotel in Hong Kong
    #40 Romantic Hotel in Hong Kong
    #55 Luxury Hotel in Hong Kong
    Room types
    Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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    All photos (2,033) 2,033
    Full view
    Traveller (1601)
    Room & Suite (858)
    Pool & Beach (129)
    Dining (123)
    Amenities (67)
    Business Centre & Event Rooms (21)
    Family and Play Areas (4)
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    Questions & Answers
    Ask a question
    See all 113 questions
    mossy2015
    16 January 2018|
    AnswerShow all 6 answers
    Response from BettyM16 | Reviewed this property |
    Yes, we did. If a room is available they are very accomodating. We arrived very early, while we had a coffee our room was made available to us.
    0
    Votes
    mossy2015
    16 January 2018|
    AnswerShow all 3 answers
    Response from Golfnut3977 | Reviewed this property |
    Reception are very helpful but it will depend on room availability. We arrived at 8.00am and had a shower in the gym and left bags with concierge while doing some shopping. We were able to check in around 11.30.
    0
    Votes
    anggi_tarra
    8 January 2018|
    AnswerShow all 2 answers
    Response from kawuwung | Reviewed this property |
    1. Yes, you better bring umbrella. Or raincoat if you want to go to Disneyland. But you can buy raincoat in all seven eleven , cheaper. 2. I dont know the biggest toys r us in HK .. :) 3. Macau only 1 hour on time by ferry... More
    1
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    123456…38
    Room Tips
    "Rooms on the premium floor were spacious."
    Read review
    "For women whom need blow dryer/curling iron etc... Ask for extension cord and new dryer - they have them!"
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    "Room on the high floor offers you a better view."
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    "As high as you can go - the views are great!"
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