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Novotel Citygate Hong Kong

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#53 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Citygate Hong Kong
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3,719 Reviews from our TripAdvisor Community

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Showing 3,060: English reviews
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London
Reviewed yesterday NEW

The hotel is a good choice near the Airport at a reasonable price for Hong Kong. They offer free shuttle to the airport and it is inside a shopping mall. very scenery landscape surrounds it, overlooking the hills and the sea. Rooms spacious and modern.Very good customer service and excellent breakfast.

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Helpful?
Thank Italtom77
Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Novotel Citygate is only a stones throw away from HK international airport. They provide free shuttle bus service from airport to hotel n vice versa. Very easy for travelers. It is also very near to Disneyland... abt 2-3 stations away. Upon arrival, the hotel lobby is impressive. The staff are courteous n helpful. Check in was a breeze! Housekeeping service...

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Helpful?
Thank CEO38
About Hotel's Favourite Review
NovotelCitygate, Front Office Manager at Novotel Citygate Hong Kong, responded to this review

Dear CEO38, Thank you so much for your wonderful review of Novotel Citygate and your loyalty to Accor Hotels. I am delighted that you found our location convenient to all the surrounding attractions on Lantau and the complimentary airport shuttle easy to use. A good nights sleep away from home is not always easy to find; fantastic feedback in regards...

Florida
Reviewed 2 days ago NEW

Very convenient location: provides free shuttle bus to airport, is located next to the subway station at the outlet mall, is also located in walking distance to cable car station to go to the Buddha. The hotel is clean, provides good service, breakfast with Asian and western choices. Concierge level on floor 21 has great view of the bay, offers...

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Thank Ingrid P
New Delhi, India
Reviewed 3 days ago NEW

Novotel chain i always prefer as hotels are good and have options for vegetarians in breakfast and dinners . Novotel Citygate does not qualify in this segment . There are absolutely no or negligible options in lunch for vegetarians. For the this hotel the vegetarian food means just pumpkin soup and fries . They have many restaurants on the property...

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Helpful?
Thank rachnasingh2014
Mumbai (Bombay), India
Reviewed 4 days ago NEW

The location is good for leisure tourists. It is on the same island as Disneyland Hongkong and also there is the outlet mall adjacent to the hotel. The airport is nearby too. The rooms were good. Recommended

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1Thank Samardeepsingh
Los Angeles, California
Reviewed 6 days ago NEW

the hotels shuttle service saved a lot of time , very close to the airport and the staff was very helpful and efficient . was a business trip didn't get the time to visit the wonderful city, the food was superb.

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Helpful?
Thank percejy19
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear percejy19, Thank you for your great review of Novotel Citygate. Our location is certainly convenient for those guests on short transit stays; and with the added benefit of complimentary airport-hotel transfers makes Novotel Citygate an ideal choice. Thank you also for your positive feedback in regards to our food and beverage offerings. We look forward to welcome you back....

Manila, Philippines
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank pvm2017
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Arizona
Reviewed 1 week ago NEW

Close to the HKG Airport and worked well as a transit hotel. The shuttle was waiting at Bay 29 in the terminal ground transportation area, 7 minute ride to the front door. Late evening arrival so the fun and friendly staff were at reception. In my room in minutes, freshened up after a long flight, then walked to the attached...

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Helpful?
Thank AzRat
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear AzRat, Thank you for taking the time to review your stay at Novotel Citygate. Thank you for your positive comments in regards to the accommodation and your overall stay, it is very much appreciated. I have also taken note of your constructive feedback in regards to the corridor lighting. I would encourage you to join Accor Hotels free loyalty...

Charlotte, North Carolina
Reviewed 1 week ago via mobile

This hotel was close to the Hong Kong airport, and the shuttle service to and from the airport was timely and helpful. The hotel was quiet, comfortable, and clean. The staff was helpful and friendly, and the check in and check out processes were quick and easy. I would definitely recommend this hotel for a quick overnight if you have...

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Helpful?
Thank CharlotteJacket
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear CharlotteJacket, Thank you for your great review of Novotel Citygate. I am very happy to hear that you enjoyed your stay with us and would choose to stay with us again for a short transit stop in Hong Kong. Thank you for your comments in regards to the shuttle service, accommodation and staff interaction. We look forward to welcome...

Napier, New Zealand
Reviewed 1 week ago

We only stopped over for the night after a long flight, but really enjoyed our stay. Our room was spacious and clean..with very comfortable bed which we were thankful for! Room service was quick, and the food delicious. Would definitely recommend.

Review collected in partnership with this hotel
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Thank gemmahJ7993HT
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear gemmahJ7993HT, Thank you for your wonderful review of Novotel Citygate. Even though you only stayed with us for short visit, I am delighted to learn that you had a delicious meal and good nights sleep. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Region: China > Hong Kong > Airport , Lantau Island
Price Range: $164 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Ctrip TA and Travelocity so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel
Hotel Style:
#37 Business Hotel in Hong Kong
#41 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#49 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Citygate Hong Kong staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet room on concierge level floor 21”
 of 5 bubbles 963ingridp, 25 Feb 2017 | Read review
“Always ask for photos if you have any special requirements for your stay”
 of 5 bubbles JanineW10, 9 Feb 2017 | Read review
“best views, very clean, very quite and awesome bed”
 of 5 bubbles Asia_Micha, 4 Feb 2017 | Read review
“If you can, avoid the Christmas period as the price goes up to 3 times or higher than the lowest price of the year.”
 of 5 bubbles YongyutLaosiritaworn, 23 Jan 2017 | Read review
“The rooms are beautiful with city views.”
 of 5 bubbles LaGrange_Professors, 22 Jan 2017 | Read review
5 of 5