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Novotel Citygate Hong Kong

Hotels.comUS$128*
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#54 of 719 Hotels in Hong Kong
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$128*
US$128*
US$128*
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Novotel Citygate Hong Kong
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3,872 Reviews from our TripAdvisor Community

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Showing 3,193: English reviews
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Sydney, Australia
Reviewed 2 days ago NEW

Firstly what a great location! It's 10 minutes away (if that) via the hotel shuttle bus from the airport. Check in was smooth and the Superior room was spacious compared to the many hotels I have stayed at in Wan Chai. After a bath and a good night's sleep in a comfortable King Bed, the breakfast buffet was substantial and...

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Thank JayDeePee
Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 April 2017 via mobile

Our first weeks holiday was in HK, then away for a week and back for a night to get our flight home. We chose the Novotel Citygate as we had done all our sightseeing and just wanted a comfy bed close to the airport which good connections-we weren't disappointed! Teo days before we were invited to check in on line...

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2Thank Amanda C
About Hotel's Favourite Review
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Amanda C, Thank you for your wonderful review of Novotel Citygate and your loyalty to Accor Hotels. Thank you also for your detailed review of the hotel, its location and the surrounding facilities and transport options. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Devon
Reviewed 2 days ago NEW

We stayed here when we had a 17 hour stopover in Hong Kong travelling from Perth to London Gatwick. The staff were sympathetic to the fact that we arrived early after a tiring night flight before check in time of 2 pm. Although we were only in the room for less than a day, we felt relaxed and refreshed for...

Review collected in partnership with this hotel
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Helpful?
Thank GrumpyOldWomen
Adelaide, Australia
Reviewed 3 days ago NEW

After a hectic time in China, to arrive at the Novotel citygate was such a pleasant surprise. I showed my Accor-club Card and the attendant decided to upgrade us to a bigger room and a high floor (which I usually always ask for) ....extremely satisfying :)

Review collected in partnership with this hotel
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Thank Nola R
Bangkok, Thailand
Reviewed 3 days ago NEWvia mobile

I love staying at this hotel. It is right next to the outlet mall and super close to Disneyland. There is a shuttle from the airport and it is easy to catch the MTR into town. In summer the pool is great. Not many places in Hong Kong have a pool as the mosaic reef on the bottom of the...

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Helpful?
Thank tracyand2017
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear tracyand2017, Thank you very much for your great review of Novotel Citygate. Thank you also for your loyalty to Novotel Citygate and Accor Hotels, it is very much appreciated. I am delighted to learn that you continue to choose Novotel Citygate when visiting Hong Kong, our pool is certainly a unique facility on offer; thank you also for your...

Reviewed 4 days ago NEW

Such a beautiful hotel. The rooms have magnificent views and is located right next to the city gate mall and is very close to the airport. great for transit accommodation....and there is a free shuttle provided.

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Helpful?
Thank Frances S
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Frances S, Thank you so much for your wonderful review of Novotel Citygate. I am very happy to learn that you enjoyed your stay with us, the great location and the many surrounding attractions and facilities. Perhaps on your next visit you may choose to stay longer. We look forward to welcome you back. Yours sincerely Nicholas Cullum General...

Niagara-on-the-Lake, Canada
Reviewed 4 days ago NEW

Free shuttle from the airport. Courteous staff, spacious rooms, mall and restaurants attached to hotel. Subway system attached to the hotel. Very convenient if your in town for a few days. Convenient yo the airport. Nice lounge where you can get food and drink. Very clean, lovely pool area. Would definitely stay here again.

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Helpful?
Thank Hirsty2015
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Hirsty2015, Thank you very much for your wonderful review of Novotel Citygate. Thank you for your great feedback in regards to our unique location and great connectivity to parts of Hong Kong as well as the facilities on offer in the hotel. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Vancouver, Canada
Reviewed 5 days ago NEW

My choice of hotel when visiting Hong Kong is mostly Novotel Citygate. I've stayed here several times since 2010. My latest visit in April 2017 proved that this hotel has maintained its high standards. Novotel Citygate is primarily an airport hotel but I prefer the location in Tung Chung (a 10 min free shuttle bus ride from the airport) as...

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Helpful?
Thank AlvinNarod
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear AlvinNarod, Thank you so much for your continued loyalty to Novotel Citygate and Accor Hotels. Thank you also for your comprehensive review of your stay in one of our Premier Executive Suites. I am very happy to learn that you have experienced improved service in many areas of the hotel and your stay met with your expectations. Our pricing...

Jakarta
Reviewed 6 days ago NEW

We stayed at this hotel for the last 3 days of our HK-Macau trip, as we planned to spend time at Disneyand, Ngong Ping and do some shopping at Tung Chung. Perfect location as it was very convenient to move around these locations and even outside Lantau island as the hotel is connected to mall and MTR. The room is...

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Helpful?
Thank Senjamerah
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Senjamerah, Thank you for taking the time to review your stay at Novotel Citygate. Our location is certainly convenient to the vast attractions located on Lantau, I am happy that it met all your needs. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Marathon, Canada
Reviewed 6 days ago NEWvia mobile

First of all hotel location is good, close to the airport. Secondly have free shuttle bus. The hotel itself is so easy to get around. It attached to a mall and store outlets for shopping. The MTR station also just around the corner. It was great stay!

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Helpful?
Thank jessicamorrison
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear jessicamorrison, Thank you for your great review of Novotel Citygate. Thank you also for your great feedback in regards to our unique location and the many surrounding facilities on offer. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Region: China > Hong Kong > Airport , Lantau Island
Price Range: $169 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Priceline, Hotwire, Ctrip TA, ACCOR, getaroom.com and HRS so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel
Hotel Style:
#37 Business Hotel in Hong Kong
#40 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#50 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Citygate Hong Kong staff and other travellers.
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Questions? Get answers from Novotel Citygate Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join their "A Club"”
  • and a loo with a view - there is a glass wall and sliding panel for privacy!
  • A view of the Loo
JayDeePee, 26 May 2017 | Read review
“We gave the Porter a tip for bringing up our luggage.”
nolar168, 25 May 2017 | Read review
“Get a higher floor if possible. gorgeous views”
929francess, 24 May 2017 | Read review
“High floor with good view”
Senjamerah, 22 May 2017 | Read review
“All rooms seem to have great views in either direction”
bernhards174, 22 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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