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All reviewsgolden eaglearrived after midnightthe ground flooroffice blockihg hotelshigh risesubway stationstayed only one nightenglish languagebit datedshopping areamainland chinacheck in processcomfortable bedbusiness travelchinese foodcity
the location is pretty convenient and breakfast is not so bad but the hotel is pretty run down. and can smell smokes in non-smoking room. a bit sad, as they can do much better. the service of the hotel is pretty good though. deserved some...More
Response from CPNJ2001, Guest Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 4 July 2017
Thank you very much for choosing our hotel during your stay in Nanjing. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be....More
The plaza is located dead in the center of the city, at the heart of a lively traffic gam, so don’t be surprised if taxi drivers refuse to drive you there from other parts of the city.
It also means driving in and out takes...More
Response from CPNJ2001, Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 1 July 2017
Thanks for taking the time to share such a thorough review of your recent stay experience with us!
We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. We will...More
Being the first time in China expectations were high as we booked first class all the way . This hotel was the worst , apart from being on the 48 floor , views fantastic , the condition of our room disgusting. Enter on ground level...More
Response from CPNJ2001, Public Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 28 April 2017
Thank you for taking time out of your busy day to leave us a candid review.=
I would like to offer a sincere apology. I apologize for any inconvenience that you have experienced. Because customer service is very important to us, I will...More
No prob with whatsapp video call!
Good location, got taxi easily on both mornings.
Interior or room a bit dated, but basically clean. Not much noise fron street side to 43rd floor.
Golden eagle mall just next to the hotel, losts of options to eats...More
1 Thank kokkonenfi
Response from CPNJ2001, Public Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 20 March 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
My stay at the CP Nanjing was OK, but compared to other IHG properties in mainland China it did not quite match my expectations.
Firstly the layout of the hotel is a little irritating (reception on the 7th, restaurants on the 9th and then rooms...More
Response from CPNJ2001, Public Relations Manager at Crowne Plaza Nanjing Hotel & SuitesResponded 13 March 2017
Thanks very much for choosing our hotel during your stay in Nanjing. Also thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we...More