When we try to check in about 1245pm, the Front office staff with no greeting, no nothing, only rudely say we can't check in until 2pm, which is fine by me. but suddenly not long afterwards we were given paperwork, told to sign and given room on level 5, when we enter the room we were greet by the strong smell of sewerage . We thought ok, after spraying the room with air freshener the smell should be gone after a while, we went out for a while, when return to the room, the strong sewerage smell still there, so we call the receptionist (change to the afternoon receptionist but still as rude), she told us they will sent the technician to check, after a while no one come out, so we come down to the receptionist asked again, we meet the technician there and together went to the room, the technician also only spray the air freshener, we told him we did that couple hours ago went first get into the room it doesn't work. At first they don't want to provide with any other solutions, after my wife getting upset and saying we not staying here for only 1 or 2 days but 10 days, they RELUCTANTLY give us the new room on the same floor, but even then the technician With Rudeness saying to us "Once you change to the other room, you cant change room anymore" Well who want to keep changing hotel room while you're on holiday, if they give us the proper working room ready for its use in the first place. We definitely won't be back and won't recommend this hotel to anyone, As this is the worse hotel In-term of services and staff rudeness, that we staying for 10 days out of our 28 days holidaying in Jakarta this time.…
Stayed for 3 nights in a room with double bed. I'm having some trouble reviewing as I'm always try to stay very reasonable (value for money, cultural differences, are the problems I encountered something personal...) but we ran into a lot of minor problems so I guess it all adds up a bit. First of all, the first photo on Tripadvisor is not what the hotel lobby looks like (as of March 2020). There is no 'dining hall'. Instead, breakfast is served in a small windowless room, making it feel a bit like a bunker. No problem, but with this, the Western breakfast options were really limited (some fruits, choco pops with milk, toast with jam, coffee/tea/orange juice). Asian breakfast seemed better but haven't tried it. I guess they are renovating the lobby as they were painting one of the walls when we were there. Trouble started in our room. The bathroom ceiling seems to slowly come down and was leaking water all the time (see one of my photos). The dripping will be right above you when you either use the toilet or are brushing your teeth, you couldnt get away from it. Also, there is nothing to clean the toilet with (brush or little shower head). As you can see from my photos, the bathroom wasn't very clean either. There's mold about everywhere and with the water dripping from the ceiling all the time, a nice and brown layer of dirt started to form on the floor around the toilet, yuk. Shower was nice (a part from the mold), there was a seat in it. There's also a rain shower but it didn't work unfortunately. In the bathroom we also found some used soap, and I'm all about no waste, but it seemed a bit dirty (you know when soap is laying in water all the time it starts to get smooshy and the sink gets white). Bed was good! Aircon was working, except from it leaking a lot. It go my suitcase wet and with the humidity it wasn't drying at all. There was no hairdryer. No place to store your clothes. No safe. No water boiler. They do give 2 free bottles of water every day. Another thing is that the bathroom and bedroom are seperated by non-see through matt plexiglass. I don't really know how to call it, but you don't see someone standing in the shower but all light goes through. So, if at night, someone needs to use the bathroom and turns on the light, they will surely wake up the other person as the light is quite strong. Nice idea but not really thought trough I guess. Our room was on the sixth floor but the view was basically the wall of the building next to it (this did not influence my rating though). My partner read that there is a smoking lobby but when he asked, they said it was being renovated. One night we wanted to order drinks at our room, but we were told that the fridge had broken down so there were no cold drinks. Fortunately there is a Indomaret right next to the hotel. No airport pick-up. Location is good, about 10minutes walk to Jakarta Kota and Glodok is directly next doors. Staff is very nice! They try to do everything they can to help out. However, they seem to be the only people in Jakarta who don't speak English. We asked basic questions (is there a pharmacy (I even said it in Bahasa: Apothek)?) and no one seemed to know the answer. I think the hotel is a bit outdated and needs some renovation. …
Stayed there for 2 nights with family. I choose the hotel because the location very near with glodok, pancoran, gloria, petak sembilan area and old town. You just need to walk from the hotel to gloria or petak sembilan. The room not spacious enough, but the hotel was clean and the price was reasonable.
Pros : interior, food/breakfast variation were adequate, staffs were helpful, cleanliness is good enough. Rooms were soundproof enough (only the door was not). Locations right in the heart of Jakarta Chinatown. Aircon is cold. They have chair in the bathroom for you to sit while showering (Nice!). There are lots of places to eat nearby and also convenient stores. My cons were only there were few small red ants. Got bitten twice. And the rooms were too dark. And the view was other rooms' windows. In conclusion, rate was worth it. The rest are very good. Up to maxone standard.
I wanted to see what Chinatown in Jakarta would be like expecting a very vibrant market like that in Singapore or Bangkok. Alas, this was not to be so. There were alleys through which we dared walk and found a few interesting places though not enough to make you want to recommend to other people to stay here. The hotel was not great but it was okey. You can see that it is quite old because some wear and tear can be seen on the tiles, glass fittings or even some de-lamination on the bathroom door. Please remember to bring the right kind of wall socket adaptor to charge your devices. There is a coffee shop which doubles a a lobby area as well. Food was not great but at least you could order an omelette or soft-boiled egg if you wanted it in addition to what was served on the buffet table. Toast was also available, however, do not expect butter or marmalade. Breakfast was not expensive at around 4 US dollars. The front desk was very helpful in arranging for a taxi to the Soeharto-Hatta International Airport. We did not felt ripped off. One good thing with this hotel is it is near the Glodok station of the TransJakarta bus system. This system to take you to many places. You just have to be a bit adventurous.…
I stayed for 4D3N here and it's the best choice I've made! Location: great.. close to anywhere Cleanliness: great Price: very affordable! Room is not too spacious.. but it doesn't really matter as location is perfect even close to transjakarta bus stop and many street food.
Good budget hotel. Close to market. Nearby a bus station. Rooms looks great but outside of the room you can find cats because leftover room service food is there on the floor of outside of the rooms. Breakfast is good but service is very slow and not attentive. Buffet is not filling on time. Sometimes need to wait for several minutes to fill the buffet. Overall this hotel is good can recommend to my fellow business travelers.
Budget hotel but very fresh. Strategic place if you want to visit Old Town or Chinatown. If you want to enjoy local culinary, just need a few walk to Kwetiau Sapi 78 or about 15 minutes to Baso Medan Akiaw 99. The room is clean, affordable price, excellence service
It's a nice room Modern style room, the breakfast from 6.30-10.00 is very very tasty ... All the staff are very helpful The location also great,aminities are good Hrydrier is based on request Very clean hotel But the water sink in the toilet has bad smell But all over are great !!! Very excellent
I really like this hotel because it is close to tourist sites and shopping center. Although the location is slightly entered into the alley, it becomes an advantage because it is not noisy. The lobby is spacious and looks clean because it is dominated by white. Bakoel Max has a diverse range of local food. The restaurant is also very comfortable with traditional and modern minimalist concept. The rooms are spacious enough with air conditioning that works very well. The mattress feel so well with 2 pillow options. Would definitely return to this hotel if I want to explore the old city tour next time