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Hotel Indonesia Kempinski

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#10 of 442 Hotels in Jakarta
Certificate of Excellence
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Hotel Indonesia Kempinski
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902 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Reviewed 4 days ago NEW

I come to Jakarta for work every months and this is the only hotel I will stay. During my busy schedule, their staff took care of everything for me. There was one time I was sick and I needed a doctor, they immediately arranged the doctor for me upon my schedules. Special thanks to the staff at Executive Lounge, they...

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Helpful?
1Thank Angela L
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Angela L, Thank you for being loyal to Hotel Indonesia Kempinski Jakarta and sharing your experience on TripAdvisor. I am very glad to hear that our team took good care of you during your stay and you enjoyed the food on offer at our Kempi Deli. Your comments are highly appreciated and I have shared it to my entire...

Reviewed 4 days ago NEW

This is the only place to stay in Jakarta for me. Their staff will take care of your every need. Special Kudos to the Exec Lounge Team, especially Ibu Rina. She just makes my stay that perfect. Special mention has to go to their food. Try their nightly buffet. You will not regret it. Ask for their sambal setan!!! Dont...

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Helpful?
Thank Mohan D
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Mohan D, Thank you for continuously staying with us and for taking the time to share your experience with the readers of TripAdvisor. We are thrilled to hear how much you have enjoyed your stay and that you are satisfied with the variety of food during the evening cocktail at our Executive Lounge and the level of service provided...

Reviewed 6 days ago NEWvia mobile

First time when I stepped my foot, I feel truly welcomed by all the staff. The bellman was great, the concierge was great, and the security was great. Then, I walked to the lobby, very quite but I loved it, nice design and interior (Can't believe it's the first star hotel at Jakarta), every staffs had their sincerity and genuine...

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Helpful?
Thank Kimkimiee77
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Kimkimiee77, Thank you for your recent stay and for taking the time to share your review on TripAdvisor. I am glad that your first visit with us was a memorable one and you felt that our hospitality exceeded your expectations. Your compliments regarding the hotel’s interior design and the variety of food on our buffet, especially our famous Bubur...

Sydney, Australia
Reviewed 6 days ago NEW

This was a nice hotel, nice lobby and the staff were lovely. Nothing was too much trouble. The security was very good. We arrived on a massive demonstration/prayer day but felt very secure here despite being in the thick of things. The breakfast was included in our deal, there was plenty on offer, however keep in mind it gets super...

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Helpful?
Thank Tanya M
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Tanya M, Thank you for staying with us and taking time to give us your feedback on TripAdvisor. We are delighted to read that you had an overall positive impression of our hotel. On the other hand, I deeply regret to read that you experienced inconveniences in the room facilities especially the hot water and the Wi-Fi quality in...

Perth, Australia
Reviewed 1 week ago

Location of hotel is ideal for shopping. The shopping mall is attached to the hotel. If you can afford it stay in the Grand Deluxe room, loads of space, beautiful big bath, wonderful view of the city.

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Helpful?
Thank Pillowtraveller
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Pillowtraveller, Thank you very much for your great feedback and we are very happy to hear that you had an enjoyable stay with us. We highly appreciate your comments about our comfortable and spacious room as well as the convenient location, which is adjacent to Grand Indonesia shopping mall. Thank you again for choosing Hotel Indonesia Kempinski Jakarta and...

Singapore, Singapore
Reviewed 1 week ago

I got the chance to experience the hotel because of my friend's wedding. It was a classic historical hotel in Jakarta - the first skyscraper hotel in the city when it was build during the first president time. Now it's under Kempinski management that gives the international luxury touch into it. The location was right in the center of Jakarta...

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Helpful?
Thank ferdianwijaya
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Ferdianwijaya, Thank you very much for your recent stay at Hotel Indonesia Kempinski Jakarta and for sharing your detailed feedback on TripAdvisor. It gives me great pleasure to read that you are satisfied with our convenient location, our spacious and comfortable room, the wide variety of food on our breakfast buffet as well as the level of service extended...

makassar
Reviewed 1 week ago via mobile

Very good hospitality hotel, great hotel. All the staff kind and friendly. Next will stay again with family. The room is quite large, I'm stay at deluxe room and the facility it's good, all in order. Location strategies even on Sunday it's difficult to going out (car free day)

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Thank tintinsgs
Wisconsin
Reviewed 1 week ago

Stayed here for work for a week and had an overall pleasant stay. I paid upgraded my room for a few nights, and I thank the front desk worker Pak Ari for allowing me to stay in my upgraded room for the last couple nights. The housekeeping was well, provided a mouse pad for me to use. I like that...

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Helpful?
Thank batak2016
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Batak2016, Thank you for taking the time to share your review on TripAdvisor following your recent stay with us. We are delighted to hear that in general you enjoyed the hotel’s facilities especially our health club. On the other hand, we were concerned to hear that you had unpleasant experience during your stay. Please accept our sincere apology regarding...

Reviewed 1 week ago via mobile

Great location as nearby shopping centre. Clean hotel Friendly staffs Good tight security check at entrance. Food wise good taste n love d desserts spread n great ice cream. Nice beautiful wedding decoration. My indonesian n spore famillies were happy with d service n d great foods. Keep up d good excellent service of staffs.

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Helpful?
Thank Shameem A
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Shameem A, Thank you very much for your positive review and sharing your experience with us. It is our pleasure to read that you and your family had a wonderful stay with us and you enjoyed the overall hotel’s facilities, our convenient location, the variety of food as well as the attentive service extended by our team members. Your...

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

My home away from home. At this level, it's all about the details. The hotel staff focus on the details. I love the rooms, the location can't be beat, the staff are gracious, and the food is delicious. The gym is gorgeous and they've recently upgraded the equipment. The business lounge is a haven. I've stayed all over the city...

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Helpful?
Thank Scott T
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Scott T, Thank you for your continuous patronage and loyalty towards Hotel Indonesia Kempinski Jakarta. I am pleased to read that you had a wonderful stay with us and you enjoyed the hotel’s facilities including our Executive Lounge, the health club and the quality of food on offer, our comfortable room as well as the level of service extended...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities include 6 meeting rooms, a SPA & fitness center as well as an outdoor swimming pool. The hotel comprises a lounge bar, a rooftop cafe along with a chocolate confectionary and a delicatessen shop. Hotel Indonesia Kempinski Jakarta also offers 3 restaurants from international buffet and traditional German food to Japanese premium restaurant. ... more   less 

Additional Information about Hotel Indonesia Kempinski

Address: Jln. M.H. Thamrin No. 1, Jakarta 10110, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: $271 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelTravel.com, Expedia, Priceline, Odigeo, Travelocity and Agoda so you can book your Hotel Indonesia Kempinski reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Family Hotel in Jakarta
#6 Business Hotel in Jakarta
#9 Spa Hotel in Jakarta
#10 Luxury Hotel in Jakarta
#11 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indonesia Kempinski staff and other travellers.
3 questions
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Questions? Get answers from Hotel Indonesia Kempinski staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although more expensive, but ask for room facing the roundabout.”
 of 5 bubbles ferdianwijaya, 30 Nov 2016 | Read review
“Pools facing the main and not the back of the mall”
 of 5 bubbles Notsofar, 19 Nov 2016 | Read review
“Choose the room that is located in the farthest side. It has the best city view.”
 of 5 bubbles Czardines, 15 Nov 2016 | Read review
“Get breakfast included”
 of 5 bubbles andrewcC2400FJ, 15 Nov 2016 | Read review
“room with a view on Bundara HI”
 of 5 bubbles patrick_molliere, 14 Nov 2016 | Read review
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