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Partner was very excited to book a room in Aston Marina because its location near the harbour. We were having a trip from Tidung island before heading to Aston Marina.
However, though the location was bear the harbour and Ancol, it was not designed for...More
Thank Ariani F
Response from Noer S, General Manager at Aston Marina Hotel & ResidenceResponded 29 January 2018
Dear Ms. Ariani,
On behalf of the entire staff of Aston Marina Ancol, We sincerely do apologize for inconvenience occurred during your holiday with us, our front desk has been reminded and briefed regarding this matter. It is great to know that you loved the...More
Went here for short 1 night stay after went to Ancol/Dufan.
This hotel is really close with Dufan
+ room was big enough as we travelled with 2 kids - stayed in two BR
- food was not really good
- toilet smelled bad!!!More
Response from Noer S, Manager at Aston Marina Hotel & ResidenceResponded 4 December 2017
Dear Ms. Louis,
Thank you for choosing to stay with us and for taking time to write a review about your impressions. We are glad to know that you love the location and surrounding. In regards to your input regarding breakfast taste and smelled bathroom,...More
Overall good, the room was nice scenery, comfortable but the're some under maintenance make me annoyed, cleanliness was more improved it can be more perfect place . breakfast was good taste , more variates, i liked fruit salad and pasta thanks chef .More
Thank anggun r
Response from Noer S, Manager at Aston Marina Hotel & ResidenceResponded 5 December 2017
Dear Ms. Anggun,
Thank you for taking the time to write us this review, convenience has always been one of our strong points, we are glad that you had an enjoyable time with us. To address about cleaning matter, we have assigned more staffs to...More
Stayed at Room #2810, this room has a great view to the Ancol area. The room is very spacious with big pantry and big bedroom area. Unfortunately, the range between the television and the bed is a pretty not comfortable so its a little bit...More
Thank Ryan Zainudin P
Response from Noer S, General Manager at Aston Marina Hotel & ResidenceResponded 18 October 2017
Dear Mr. Ryan,
Thank you for staying with us. We are glad to know that you love our facilities and also the view. Unfortunately we regret to know that our bed and television are not up to standard. All your comments mean a lot for...More
this hotel has two options for you to stay here, one bed room or two bed room, the hotel is close to the international airport Soekarno Hatta and very close to ancol-Dunia fantasi holiday place, the hotel service can be quite good and responsive, service...More
1 Thank Rama157
Response from Noer S, Manager at Aston Marina Hotel & ResidenceResponded 21 October 2017
Dear Mr. Rama,
We are glad to know that you came back again here and thank you for recommending us. We do apologize for the breakfast experience. Your comment about it has been shared to our culinary team and again thank you for honest feedback....More
Response from KimmieAdm | Reviewed this property |
Hi there. Yes they do have cooking stove and for the equipment not really. Not sure either you can request with hotel or not since I never use it. Additional on that they provide the heater, microwave and cutlery.