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InterContinental Residence Jakarta Pondok Indah

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Jalan Metro Pondok Indah,Blok III B, Jakarta 12310 Indonesia
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Traveller (638)
Room & Suite (121)
Dining (42)
What is Travellers’ Choice?
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About

#33 of 1,285 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
The InterContinental Jakarta Pondok Indah is located in the heart of South Jakarta with 311 elegantly appointed guest rooms and suites. Soaring over Pondok Indah's premium shopping and business district is the tower's lofty presence as the crowning jewel of the elite neighborhood. The hotel is integrated within a high-end complex that includes the prominent Pondok Indah Shopping Mall and minutes away from the world-class Pondok Indah Golf Course.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Water park
Kids stay free
Valet parking
Public wifi
Hot bath
Adult pool
Outdoor pool
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Evening entertainment
Video game console
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Indonesian, Japanese
477Reviews11Q+A34Room tips
Traveller rating
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Most Recent
imelda T wrote a review 20 Mar
1 contribution
We stay in room 1801. The room was big and very pleasant, it was cozy and clean. This is my second stay in this hotel. Love to stay here. Breakfast was excellent and had incredible variety. The hotel team especially the Housekeeping were friendly, patient and prompt with their services. They were very impressive.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 5 days ago
Dear 268imeldat, Thank you for taking the time to tell us about your experience at InterContinental Jakarta Pondok Indah. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly at or marlene.danusutedjo@ihg.com. Sincerely, T. Marlene Danusutedjo Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Duke Ventura wrote a review Aug 2022
Manila, Philippines10 contributions1 helpful vote
Hotel's Favourite
Just finished a 10 day stay at the Intercon Pondok Indah. Service was as usal, top notch. Many many thanks to the Club Intercontinental team from Olivia R, Bene A, Lilly, Kinanti, to Nicky, Jimmy and Michael. There are few more but those were the times I failed to wear my glasses to read their name plates. Many thanks as well to Indah and Dinda for always being unobtrusive and keeping my room exceptionally well stocked and clean :) Lastly, thank you to Aldo (night manager) for graciously and calmly assisting a very irate and sleepy guest coming in from a delayed flight in the wee hours of the morning. Some notes for future guests: I understand that their spa is still closed as of this writing but will reopen soon. Likewise, if you plan on trying their japanese restaurant (Shio) which I hear is really good, please try to book waaay in advance. I tried to book the day before twice (via instant service) but no go.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kanina W wrote a review 18 Mar
1 contribution
The best all you can eat hotel food! especially the dessert. One of the best i've ever tasted, compared to other hotels. Mas alfin, mas yusuf, mas fajar have the best service! they are super niceee. 1000/10 experience!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 3 days ago
Dear Kanina W, Thank you for taking the time to tell us about your experience at InterContinental Jakarta Pondok Indah. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing us, and if I can be of assistance to you, please contact me directly at or marlene.danusutedjo@ihg.com. Sincerely, T. Marlene Danusutedjo Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew wrote a review 12 Mar
10 contributions10 helpful votes
This is a wonderful property, centrally located... and also connected to an excellent and modern Mall. There are plenty of nearby food and shopping choices. The facilities are very well kept and clean, and the staff are truly warm and helpful. One staff member - named Intan - was especially helpful, with great advice about the area. She really cares about the guests, and ensures a wonderful stay. I will definitely stay here again, and recommend others to do so, also.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 1 week ago
Dear AndyTver, Thank you for taking the time to tell us about your experience at InterContinental Jakarta Pondok Indah. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly at or marlene.danusutedjo@ihg.com. Sincerely, T. Marlene Danusutedjo Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lili wrote a review 10 Mar
2 contributions
very clean n good room, great service at sugar n spice restaurant with mas hamdi as a waiter from this restaurant intercontinental jakarta pondok indah.. conecting with pim 2, great playground, big swiming pool, fittnes centre, and they have a lounge too
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 1 week ago
Dear lilispika, Thank you for sharing great feedback and recommendation about our hotel. We are delighted to learn that you had an enjoyable stay with us. All of us look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meaghan D wrote a review 9 Mar
4 contributions
Coming from Canada, this was my first trip to Indonesia, and I have been blown away at the kindness and hospitality I have received in my 3 week stay at Intercontinental Pondok Indah! Besides being a beautiful hotel and a great location, it is the staff who have made my stay the best experience. I have travelled to several other countries for business, and my time in Indonesia will always stand out as the best place I have stayed. I cannot thank enough Uni, Royon, Cindy & John for your kindness & friendly conversations everyday, you have made me feel so welcome! Uni, Royon, Cindy, John and all the hotel staff, thank you for making this my most memorable trip!
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 1 week ago
Dear megdeveaux, Thank you for sharing great feedback and recommendation about our hotel. We are delighted to learn that you had an enjoyable stay with us. All of us look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben k wrote a review 9 Mar
1 contribution
Great steak. Beef heaven. Started with a welcome drink( cocktail) that is fancy and nice to drink. We are served by Fajar who is nice and welcoming. He explained every dish for us and speak good english. The restaurant has a great vibe and the atmosphere is nice.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 1 week ago
Dear K536UZbenk, Thank you for sharing great feedback and recommendation about our hotel, especially about our service and about our restaurant. We are delighted to learn that you had an enjoyable stay with us. All of us look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashar wrote a review 9 Mar
1 contribution
Best food whilst staying at intercontinental hotel. Fajar did an excellent service. We attended on Wagyu beef night and it was incredible. Got a chance to taste many different meat types. Definitely worth a visit.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 1 week ago
Dear Asharshuja143, Thank you for sharing great feedback and recommendation about our hotel, especially about our service and about our Wagyu Dinner. We are delighted to learn that you had an enjoyable stay with us. All of us look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elvy C wrote a review 9 Mar
2 contributions
Best services great food taste and performance, and one of the staff Mas Yusuf serves with 👍 thumbs up Definitely will come back here for more businesses and family events Keep it cool and excelence yaaaa
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 1 week ago
Dear Mrs Elvy, Thank you for sharing great feedback and recommendation about our hotel, especially about our service of our team. We are delighted to learn that you had an enjoyable stay with us. All of us look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riz84 wrote a review 6 Mar
Singapore, Singapore4 contributions
Had an excellent and thoroughly enjoyable stay at Intercontinental Jakarta Pondok Indah. The hotel room and lobby areas are very beautiful however it is the dedicated staff that has delivered a wonderful service throughout our stay. Special mentions go to the Club Intercontinental staff: Olivia and Nikky who took efforts to understand the guests’ requests and spent some time to have a chat with us; Benecia and Intan have also provided an excellent and warm service during our times at the Club - their service was very prompt and efficient. The manager at Sugar & Spice restaurant - Kurniawan - was very friendly as well and made our breakfast all the more enjoyable. We will return for a longer stay in the future. Kudos to the Intercontinental Jakarta for the great hospitality!
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Date of stay: March 2023Trip type: Travelled with friends
Room Tip: Buffer extra time (~45 mins) if you’re getting to and from the airport and central Jakarta.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Intercontinental Jakarta Pondok Indah, Lainnya at InterContinental Residence Jakarta Pondok Indah
Responded 2 weeks ago
Dear Riz1890, Thank you for sharing great feedback and recommendation about our hotel, especially about our team. We are delighted to learn that you had an enjoyable stay with us. All of us look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing & Communications
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$178 - US$239 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakarta
NUMBER OF ROOMS
311
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INTERCONTINENTAL RESIDENCE JAKARTA PONDOK INDAH: UPDATED 2023 Hotel Reviews, Price Comparison and 741 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about InterContinental Residence Jakarta Pondok Indah
Which popular attractions are close to InterContinental Residence Jakarta Pondok Indah?
Nearby attractions include Pondok Indah Mall (0.1 km), Pondok Indah Water Park (0.4 km), and Sandbox VR - PIM Street Gallery (0.3 km).
What are some of the property amenities at InterContinental Residence Jakarta Pondok Indah?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Residence Jakarta Pondok Indah?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Residence Jakarta Pondok Indah?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Residence Jakarta Pondok Indah?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to InterContinental Residence Jakarta Pondok Indah?
Conveniently located restaurants include Sugar & Spice, The Lounge, and Remboelan.
Are there opportunities to exercise at InterContinental Residence Jakarta Pondok Indah?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental Residence Jakarta Pondok Indah have airport transportation?
Yes, InterContinental Residence Jakarta Pondok Indah offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Residence Jakarta Pondok Indah?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Residence Jakarta Pondok Indah offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at InterContinental Residence Jakarta Pondok Indah?
The staff speaks multiple languages, including English, Japanese, and Indonesian.