We stay in room 1801. The room was big and very pleasant, it was cozy and clean. This is my second stay in this hotel. Love to stay here. Breakfast was excellent and had incredible variety. The hotel team especially the Housekeeping were friendly, patient and prompt with their services. They were very impressive.
Just finished a 10 day stay at the Intercon Pondok Indah. Service was as usal, top notch. Many many thanks to the Club Intercontinental team from Olivia R, Bene A, Lilly, Kinanti, to Nicky, Jimmy and Michael. There are few more but those were the times I failed to wear my glasses to read their name plates. Many thanks as well to Indah and Dinda for always being unobtrusive and keeping my room exceptionally well stocked and clean :) Lastly, thank you to Aldo (night manager) for graciously and calmly assisting a very irate and sleepy guest coming in from a delayed flight in the wee hours of the morning. Some notes for future guests: I understand that their spa is still closed as of this writing but will reopen soon. Likewise, if you plan on trying their japanese restaurant (Shio) which I hear is really good, please try to book waaay in advance. I tried to book the day before twice (via instant service) but no go.…
The best all you can eat hotel food! especially the dessert. One of the best i've ever tasted, compared to other hotels. Mas alfin, mas yusuf, mas fajar have the best service! they are super niceee. 1000/10 experience!
This is a wonderful property, centrally located... and also connected to an excellent and modern Mall. There are plenty of nearby food and shopping choices. The facilities are very well kept and clean, and the staff are truly warm and helpful. One staff member - named Intan - was especially helpful, with great advice about the area. She really cares about the guests, and ensures a wonderful stay. I will definitely stay here again, and recommend others to do so, also.
very clean n good room, great service at sugar n spice restaurant with mas hamdi as a waiter from this restaurant intercontinental jakarta pondok indah.. conecting with pim 2, great playground, big swiming pool, fittnes centre, and they have a lounge too
Coming from Canada, this was my first trip to Indonesia, and I have been blown away at the kindness and hospitality I have received in my 3 week stay at Intercontinental Pondok Indah! Besides being a beautiful hotel and a great location, it is the staff who have made my stay the best experience. I have travelled to several other countries for business, and my time in Indonesia will always stand out as the best place I have stayed. I cannot thank enough Uni, Royon, Cindy & John for your kindness & friendly conversations everyday, you have made me feel so welcome! Uni, Royon, Cindy, John and all the hotel staff, thank you for making this my most memorable trip!
Great steak. Beef heaven. Started with a welcome drink( cocktail) that is fancy and nice to drink. We are served by Fajar who is nice and welcoming. He explained every dish for us and speak good english. The restaurant has a great vibe and the atmosphere is nice.
Best food whilst staying at intercontinental hotel. Fajar did an excellent service. We attended on Wagyu beef night and it was incredible. Got a chance to taste many different meat types. Definitely worth a visit.
Best services great food taste and performance, and one of the staff Mas Yusuf serves with 👍 thumbs up Definitely will come back here for more businesses and family events Keep it cool and excelence yaaaa
Had an excellent and thoroughly enjoyable stay at Intercontinental Jakarta Pondok Indah. The hotel room and lobby areas are very beautiful however it is the dedicated staff that has delivered a wonderful service throughout our stay. Special mentions go to the Club Intercontinental staff: Olivia and Nikky who took efforts to understand the guests’ requests and spent some time to have a chat with us; Benecia and Intan have also provided an excellent and warm service during our times at the Club - their service was very prompt and efficient. The manager at Sugar & Spice restaurant - Kurniawan - was very friendly as well and made our breakfast all the more enjoyable. We will return for a longer stay in the future. Kudos to the Intercontinental Jakarta for the great hospitality!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing