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Swiss-Belhotel Mangga Besar

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Swiss-Belhotel Mangga Besar
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399 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Jakarta Barat
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 December 2015 via mobile

We have been at this hotel a few times already started from Jan 2013. We were quite happy with the hotel cos they offer good price and breakfast had large varieties to choose from plus the pool and spa were good too. Only the pool water was cold because the pool has a roof on it. We like the bedroom... More 

Helpful?
Thank Inawa
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Inawa, Thank you very much for continuing to support Swiss-belhotel Mangga Besar. We are happy to receive your positive feedback regarding your stay with us. We will continue to improving our services and facilities in the effort to exceed our guest’s expectation. Once again, thank you very much and we are looking forward in welcoming you back for your... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 December 2015

Booked the grand deluxe room with breakfast. Traveled with a group of friends and we booked a couple of rooms. Some of them got their rooms upgraded for free. Overall a good stay, the room was spacious although different rooms of the same "type" comes in different sizes, so try to request for a corner room if you're looking at... More 

Helpful?
Thank 417damienl
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear 417damienl Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. Your comment in regards to variety of food for breakfast was only okay has been passed to our Food & Beverage Department, which we feel that this is a positive comment where we need to improve the food variety, and also concerning room service has been addressed... More 

Dhaka City, Bangladesh
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 December 2015

Me and my wife stayed there for one night on a transit in Jakarta. We booked through a travel agency. When we arrived the front desk people informed us that we have to wait for 20min because the room wasn’t ready. And they will inform us when the room is ready. After almost 45min. of waiting I asked again if... More 

Helpful?
Thank Rashid M
gmsbmb, General Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Rashid M Thank you for your recent stay at Swiss-belhotel Mngga Besar Jakarta. I do apologize for the inconveniences that you had to wait for 45 minutes for room and the miss communication for the opening of the pool. We have taken notes and necessary action from your comment in order to improve our services in the future. We... More 

Yogyakarta, Indonesia
1 review
Reviewed 3 December 2015

I stayed in this hotel for a night and I'm so enjoyed. I never got problem since checked-in in the hotel. The employee and management are humble and always ready to help me anything. One thing that I always remember about their service: fast and perfect.

Helpful?
Thank IgoEdogawa
gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear IgoEdogawa, We would like to convey our gratitude for having stay with us and give us positive comment regarding our service. It will motivate us to always give the best and ensure guest satisfaction. We are looking forward to welcoming you back with us in the future. Thank you, Leonard Sinaga-Front Office Manager More 

Jakarta
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2015

We visited the hotel with my family. Had great experience, friendly staff and very helpful. Beautiful hotel and has design oriented restaurant. Met Endri, the Food & Beverage Manager. Very helpful and friendly... Will come back soon

Helpful?
Thank Gede Ngurah S
gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Gede Ngurah S, Allow us to convey our gratitude for your visit and your positive feedback towards our service and facilities here at Swiss-belhotel Mangga Besar. We are happy to send your message to our F&B Manager, Mr. Endri. We are looking forward to welcoming you back again to out hotel in the near future. Best regards, Leonard Sinaga-Front... More 

1 review
Reviewed 22 November 2015 via mobile

i went to swiss belhotel mangga besar on november 21 for one night trip. first impression is the attitude that is shown by the receiptionists. they are very humble. the room that i booked is not ready but after 5 minutes of waiting, they change and upgrade my room.. how lucky me.. i booked for deluxe room, because they said... More 

Helpful?
Thank Guntur P
gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Guntur P, We would like to convey our gratitude for choosing Swiss-belhotel Mangga Besar on your visit to Jakarta. We have noted your comment regarding service and breakfast menu that was satisfying to your expectation. We have also take note to your concern regarding the washbasin condition and the refilling the breakfast buffet. We do apologize for any inconvenience... More 

Manama, Bahrain
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 16 November 2015

I stayed in this hotel 3 nights which I enjoyed. My twin supreme room was spacious, clean and nicely decorated with modern furniture. Breakfast was diverse, fresh, tasty and presented in a nice way. Staff were all nice and helpful. Overall, I had a nice stay in this hotel with reasonable price.

Helpful?
Thank Bluemoon2233
gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Bluemoon2233, We are proud and happy to receive your positive feedback regarding your stay with Swiss-belhotel Mangga Besar. We will continue to improving our service and facilities in the effort to exceed our guests expectation. We are looking forward to welcoming you back again with us in the near future. Best regards, Leonard Sinaga-Front Office Manager More 

Silver Spring, Maryland
Level Contributor
192 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 28 October 2015

This hotel exceeded our expectations. It's location was between the Gambir Station and the Old Dutch area so we could see the sights, visit the malls and be outfitted perfectly in our room and exercise in the large indoor pool. Breakfast was good for locals and us Westerners.

Helpful?
Thank Gene J
gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Gene J, We would like to convey our gratitude for you positive feedback towards Swiss-belhotel Mangga Besar. We are happy that you like the upgraded room that we provide for you, some perks that we give for our guest who booked through our website. We are looking forward to have you back in the near future. Thank you, Leonard... More 

1 review
Reviewed 24 October 2015 via mobile

The hotel facilities is good. Such as sauna, gym, steam/spa and the whirpool. If I have a bussines trip to jakarta, i will choosing and stay at swissbell mangga besar. And recommend hotel to my friends. But I dont understand why they put condom and liserin in my room. 😞

Helpful?
Thank Benny H
gmsbmb, Front Office Manager at Swiss-Belhotel Mangga Besar, responded to this review

Dear Benny H, Thank you very much for your feedback regarding your stay with Swiss-belhotel Mangga Besar. We do have wide selection of minibar set up in the rooms, but we are more than welcome to provide guest request should any item needs to be removed during their stay. We hope that this experience will not hesitates you to stay... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Swiss-Belhotel Mangga Besar is a 4-star international business hotel, we cater to the needs of business travelers and holidaymakers alike. 246 guestrooms that are furnished with all the modern amenities needs to make your stay with us a memorable and comfortable one. Strategically located on the doorstep of the prominent Mangga Besar and Mangga Dua area, we are close to both business districts and entertainment areas. ... more   less 

Additional Information about Swiss-Belhotel Mangga Besar

Address: Jln. Kartini Raya no. 57, Jakarta 10750, Indonesia
Region: Indonesia > Java > Jakarta > Sawah Besar
Price Range: $77 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Belhotel Mangga Besar 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Swiss-Belhotel Mangga Besar Hotel Jakarta
Hotel Style:
#36 Business Hotel in Jakarta
#57 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Belhotel Mangga Besar staff and other travellers.
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Questions? Get answers from Swiss-Belhotel Mangga Besar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room that closer to the elevator if you're really in need for wifi”
 of 5 bubbles Pitya, 1 Dec 2016 | Read review
“Try to get the top floor”
 of 5 bubbles reinhardsanden, 29 Nov 2016 | Read review
“Go high (if you not fear the earth quakes), as the views are great”
 of 5 bubbles Euroz, 26 Sep 2016 | Read review
“No hairdryer, and aircon was not uniform throughout the room and either too warm or too cold. ”
 of 5 bubbles Staley1977, 20 May 2016 | Read review
“street view”
 of 5 bubbles Ferry_Kasenda, 14 May 2016 | Read review
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