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Jl. Gatot Subroto Kav. 1, Jakarta 12710 Indonesia
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Traveller (793)
Room & Suite (157)
Dining (51)

About

#160 of 1,238 hotels in Jakarta
Location
Cleanliness
Service
Value
Mercure Jakarta Gatot Subroto is conveniently located in the Jakarta Central Business District. A great place to explore business meetings and chill out. It features 403 rooms, meeting rooms, an All Day Dining restaurant, bar, indoor swimming pool, gym, spa and lounge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Children Activities (Kid / Family Friendly)
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
Indonesian, Malay
1191Reviews6Q+A28Room tips
Traveller rating
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Most Recent
Desi wrote a review 23 Nov
2 contributions
Thank you for helping me during stay, and when i check out mas pinas help to bring my laguage and my bag, and Salma from Guest Relation is also very nice, friendly, i had really nice stay with good ambiance, thank you so much for helping me
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 3 days ago
Dear Ms. Desi Ruspitasari, Greetings from Mercure Jakarta Gatot Subroto ! Thank you for staying with us and shared your review. We are pleased to know that yet again you had a great stay experience, enjoyed the ambiance of our hotel as well as personalized service delivered by the Team. Thank you for recognizing Mba Salma and Mas Pinas – Front Office Team - They are truly passionate about hospitality and a true gem of our Mercure Hotel Gatot Subroto Team. Please know that we have already shared your comments with both of them, in recognition of their efforts. We look forward to welcoming you back again soon. Yours sincerely, Artas Widiantara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
irene c wrote a review 19 Nov
my first choice of hotel everytime i go to Jakarta. never regret to choose this hotel The room so big, the staff so friendly, especially the reception and also Mba Susi help me for assistant. Thank you very much...
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 1 week ago
Dear Ms. Irenec, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Thank you for recognizing Susi - Front office team - she is a truly passionate about hospitality and a true gem of our Team. Please know that we have already shared your comments with her, in recognition of her efforts. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aprillah I wrote a review 18 Nov
1 contribution
Clean room, good facilities, room view is view of Jakarta city (unfortunately the weather is a bit cloudy in the morning,so I can't enjoy the sunrise with a view of jakarta city), breakfast is good, service at breakfast is also good, at breakfast there are staff who ask for breakfast service reviews. Around 10am the cleaning service staff offers cleaning room services. When checking out there was a staff who kindly gave complimentary and said goodbye and thanked you for staying at Mercure, the staff name was Susi. So overall Mercure Gatot Subroto is a comfortable place to stay, with very good service.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 1 week ago
Dear Ms. Aprillahi, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Thank you for recognizing Susi - Front office team - she is a truly passionate about hospitality and a true gem of our Team. Please know that we have already shared your comments with her, in recognition of her efforts. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amelia a wrote a review 16 Nov
1 contribution
I was book this hotel with good price. Very good service, the room is clean and comfortable. Highly recommended. The food is good for breakfast, many options. Thank to Susi/staff very helpful for organised my baggage. 😊
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 1 week ago
Dear Ms. Pamelia, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Thank you for recognizing Susi - Front office team - she is a truly passionate about hospitality and a true gem of our Team. Please know that we have already shared your comments with her, in recognition of her efforts. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vera wrote a review 14 Nov
2 contributions
It is a nice place to stay for business and also holiday. The hotel is strategic, near everywhere. The service is excellent. I will come again for the next visit. Thank you for Mr. Wawan, the service is really helpful.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 1 week ago
Dear Ms. Vera, Thank you for taking a moment to share your review. We are glad to know that your recent stay experience was enjoyable and the team looked well after you. We appreciate you highlighting Mr. Wawan – Housekeeping Team, he is true hospitality professionals and we are certainly fortunate to have him in our team. We have also shared your positive feedback with the rest of our team here at the Hotel. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto soon. Yours Sincerely, Artas Widiantara Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deddy Eko P wrote a review 14 Nov
1 contribution
Have a great staying at this hotel again. So many times I've picked this hotel whenever I come to Jakarta. They really do have very nice hospitality there. Especially for Mbak Salma. She's such a nice, helpful person. Thank you for being so kind, Mbak Salma.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 1 week ago
Dear Mr. Deddy, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Thank you for recognizing Mba Salma - Front office team - she is a truly passionate about hospitality and a true gem of our Team. Please know that we have already shared your comments with her, in recognition of her efforts. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Risa wrote a review 11 Nov
1 contribution
This hotel is family friendly, has great room and nice facility. Love to stay at weekend since there is kids activity by the pool. The pool itself is indoor so no worry if the weather is rain or not. The food is delish and has many variation. The staff always so helpful and friendly, my kids even make friends with mrs/ms Citra that help clean our room. I'd like to suggest that it would be nice to have kids playing room/ playground too. Thank you.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 2 weeks ago
Dear Ms. Risajune,, Thank you for taking a moment to share your review. We are glad to know that your recent stay experience was enjoyable and the team looked well after you. We appreciate you highlighting Ms. Citra – Housekeeping Team, she is true hospitality professionals and we are certainly fortunate to have her in our team. We have also shared your positive feedback with the rest of our team here at the Hotel. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto soon. Yours Sincerely, Artas Widiantara Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Syahnan wrote a review 10 Nov
I enjoy stay living in Mercure hotel for varius reasons. The room is excellent, the service and staff such aare very kind and helful and very quick to respond questions the information needed during my stay in the city of Jakarta. Thank you Mas Fikri (house keeping)
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 2 weeks ago
Dear Mr. Syahnan Nasution, Greetings from Mercure Jakarta Gatot Subroto ! Thank you for staying with us and shared your review. We are pleased to know that yet again you had a great stay experience, enjoyed the ambiance of our hotel as well as personalized service delivered by the Team. Thank you for recognizing Mas Fikri – Housekeeping Team - he is a truly passionate about hospitality and a true gem of our Mercure Hotel Gatot Subroto Team. Please know that we have already shared your comments with him, in recognition of their efforts. We look forward to welcoming you back again soon. Yours sincerely, Artas Widiantara Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agum R wrote a review 3 Nov
1 contribution
its been a greet experience to stay on this hotel, big thanks to Salma to provide my favorite room and give me best service upon checkin, and good job for all staff in this hotel for giving me a best service during my stayπŸ‘
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 3 weeks ago
Dear Mr. Agumr, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Thank you for recognizing Salma - Front office team - she is a truly passionate about hospitality and a true gem of our Team. Please know that we have already shared your comments with her, in recognition of her efforts. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rahmat N wrote a review Oct 2022
Room is comfort and we can see jakarta view from the top. Food is very tastefull. No plascric include drink bottle. Service is ok and kind like miss Susi. So recommended and hope will back here again soon
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Artas Widiantara, Guest Services / Front Office at Mercure Jakarta Gatot Subroto
Responded 4 weeks ago
Dear Mr. Rahmat, Thank you for taking a moment to share your review. We are glad to know that your recent stay experience was enjoyable and the team looked well after you. We appreciate you highlighting Susi – Front Office, she is true hospitality professionals and we are certainly fortunate to have her in our team. We have also shared your positive feedback with the rest of our team here at the Hotel. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto soon. Yours Sincerely, Artas Widiantara Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$41 - US$52 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMampang Prapatan
NUMBER OF ROOMS
403
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MERCURE JAKARTA GATOT SUBROTO: UPDATED 2022 Hotel Reviews, Price Comparison and 892 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about Mercure Jakarta Gatot Subroto
Which popular attractions are close to Mercure Jakarta Gatot Subroto?
Nearby attractions include Pramuka Island (0.2 km), UKM Gallery (1.0 km), and Sumantri Brojonegoro Stadium (0.5 km).
What are some of the property amenities at Mercure Jakarta Gatot Subroto?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Mercure Jakarta Gatot Subroto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Jakarta Gatot Subroto?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Jakarta Gatot Subroto?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Jakarta Gatot Subroto?
Conveniently located restaurants include Yoshi Izakaya at Gran Melia Jakarta, Cafe Gran Via, and Tien Chao.
Are there opportunities to exercise at Mercure Jakarta Gatot Subroto?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Mercure Jakarta Gatot Subroto have airport transportation?
Yes, Mercure Jakarta Gatot Subroto offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Jakarta Gatot Subroto?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Jakarta Gatot Subroto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Jakarta Gatot Subroto?
The staff speaks multiple languages, including Indonesian and Malay.